@ShadeTreeNJ @Budget Thanks for reaching out—really sorry the support wait was too long. DM us your reference number and we'll escalate it today. Thanks for sticking with us!
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Budget Customer Service
24 posts
Budget Customer Service
@BudgetSPDesk
Official Budget Support 🚗 | 24/7 help in English | Bookings, changes, queries? DM us! | Follow @budget| https://t.co/ed5pUAZEcT
เข้าร่วม Mart 2026
17 กำลังติดตาม1 ผู้ติดตาม
@Budget 2 of 2 car not washed, key literally missing half of it, dirty windows from no washer fluid and zero washer fluid! Charged $200 over what total reservation was for! Did not notice key or amount until arrived at destination! Extremely disappointed!!!
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@sixstring774 Hello, thank you for reaching out to us. We would also like to extend our apologies for the delay in response. Kindly provide us with your rental details via DM and we shall provide you further assistance.
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@CostcoTravel you should rethink doing business with @Budget in Lihue. Worst run operation I’ve seen! 2 hour wait in line to get the rental agreement and another 45 minutes waiting for someone to bring a car around. Definitely not up to Costco standards!
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Budget Customer Service รีทวีตแล้ว
Hello.
We are here and dedicated to assisting you. May we kindly request that you continue to stay in touch with us through direct messages (DM) so we can provide further guidance regarding your case.
Thank you.
Kelsey Bohlender@kbohlender
@Avis Yeah, customer service was ZERO help (at least the three agents I spoke with couldn't help me). I have emailed as instructed, and you have exactly 30 minutes to help me, or else I am going to Sixt or @Budget
English
Hello.
We are here and dedicated to assisting you. May we kindly request that you continue to stay in touch with us through direct messages (DM) so we can provide further guidance regarding your case.
Thank you.
Becky Norman@BeckyRNorman
@Budget - Wow! What crappy service. My sister and brother in law are stranded in Pensacola b/c the car they rented 2 hrs ago died. You want to charge them $690 to bring them a new car?!? They are stranded at a McDonald's and you refuse to help them. They have 5 kids and luggage.
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@BeckyRNorman thanks for the message—sorry the wait dragged on We know that's frustrating. Could you DM your reference number? We'll escalate it personally right away and get back to you soon. Appreciate your patience!
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@Budget - Wow! What crappy service. My sister and brother in law are stranded in Pensacola b/c the car they rented 2 hrs ago died. You want to charge them $690 to bring them a new car?!? They are stranded at a McDonald's and you refuse to help them. They have 5 kids and luggage.
Port Salerno, FL 🇺🇸 English
@pilot_1010 Hi.
We are here and dedicated to assisting you. May we kindly request that you continue to stay in touch with us through direct messages (DM) so we can provide further guidance regarding your case.
Thank you.
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@Budget I want to rent a car. I browsed the Budget app. Does "comprehensive protection" mean that my liability is zero in case of any accidents, scratches, or similar incidents involving the vehicle?
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The final deal of the month is here! 👏👏👏 Get up to 25% off your rental. Get booking before it’s over!
#Sale #Deal #UpTo25Off #TravelTip
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Budget Customer Service รีทวีตแล้ว
@Budget absolute terrible customer service. Rented a car Monday for today 3/25 got a call 20 minutes before pick up that “they didn’t have a car”, great….. so we booked with you again, after being reassured you had a car at a location an hour away, so we drove there… NO car 😂
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Hello.
We are here and dedicated to assisting you. May we kindly request that you continue to stay in touch with us through direct messages (DM) so we can provide further guidance regarding your case.
Thank you.
Ashley@drbrauer88
@Budget absolute terrible customer service. Rented a car Monday for today 3/25 got a call 20 minutes before pick up that “they didn’t have a car”, great….. so we booked with you again, after being reassured you had a car at a location an hour away, so we drove there… NO car 😂
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@circleisclosed Hello.
We are here and dedicated to assisting you. May we kindly request that you continue to stay in touch with us through direct messages (DM) so we can provide further guidance regarding your case.
Thank you.
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@___Amirak We’re here to help. Kindly provide your rental details via direct message so we can review your case and guide you on the next steps.
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@aingeruzorita Thank you for reaching out.
Kindly provide your booking reference number and the email used during booking so we can review your request and assist you further.
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@IAJANUASICUT Bonjour, merci de nous avoir contactés. Nous tenons également à nous excuser pour le délai de réponse. Veuillez nous fournir les détails de votre billet en message privé, et nous vous apporterons toute l’assistance nécessaire.
Français
@keridel Apologies for the delay in support! DM us your reference number and we’ll prioritize your request right away. Thank you for your patience!
English
Thanks for reaching out! We’re sorry for the wait. DM us your reference number and we’ll make sure your issue is escalated today. Appreciate your patience!
@abdualrahman636
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@Anrcampbell Hello there!
Thank you for contacting us.
Regarding your issue, we would like to look into this further for you. Kindly provide your reachable phone number via DM for quick updates and assistance.
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