Gary Smith

@ArturNadol7566 @financialombuds Using the #financialombudsmanservice should come with a serious health warning. No, this is not a joke! I witness firsthand the harm and detriment caused by this organisation. I see the fallout every day in the clients I represent.

Channel 4 Dispatches went undercover inside the Financial Ombudsman Service @financialombuds. What they filmed should have shut the place down. Their own staff said this on camera: "I'm not proud to admit it but I've done it myself. Just taken a chance and just slung stuff through, with any old decision." "You're more likely to meet your targets if you're not upholding them." 11,000 cases fell into a black hole for two years. Some of those letters said "I am going to lose my house." @UKParliament demanded answers. Baroness Ros Altmann called it shocking. MPs threatened a full inquiry. FOS said the footage was "not representative." Nothing changed. Fast forward to today. My own complaint against @rsagroup / @IntactInsurance is now being formally handled by Gary Smith @G8GWS of @MeridianLegals. Gary is the lawyer leading the FOS Litigation Group, a group built on over 1,000 documented FOS failures. He is preparing a judicial review of the FOS. My case has been submitted by Meridian as my regulated representative because what happened to me fits the same pattern Channel 4 filmed. If you have had a complaint dismissed by the FOS and you believe it was handled without proper scrutiny, contact Gary directly at Meridian Legal Services. 0121 516 0675 @MeridianLegals The full transcript of what @C4Dispatches filmed inside the FOS is in the comments. Read it and tell me this is not exactly what is still happening today.

@ixshopping @ArturNadol7566 @BBCNews @carolinebilton @4Complc @MeridianLegals Lisa, I am the Legal Director at Meridian Legal. Meridian Legal is a Legal Services business whilst we are gathering evidence we cannot respond to immediately to every submission. The evidence is being gathered for the FOS Litigation Group so your evidence will not be ignored.

@ArturNadol7566 @BBCNews @carolinebilton @4Complc I emailed @MeridianLegals with indisputable evidence of FOS incompetence if not dishonest treatment. Have not received an acknowledgement or any response. Really disheartening.

BBC UNDERCOVER SHOCKER This @BBCNews undercover clip shows the sales pattern in plain sight. This BBC undercover investigation was reported by Caroline Bilton, @carolinebilton. @4Complc, is at the centre of the allegations raised in the BBC undercover report. The customer is told fixed cost. He is told he will own the equipment. He is told the company is straight with people. Then the paperwork says seven years. It shows a £983 annual charge. It describes the equipment as rented. When the customer spots the contradictions, the answer is to cross it out, or rip it up. That is the shock. This is how some businesses appear to defraud people. Sell one version in the room. Put a different version on paper. Get the signature first. Let the contract do the damage after. For small businesses, this can mean years of payments, inflated charges, and liabilities they never properly agreed to. If terms only change once the customer reads the document closely, the problem starts with the sale. This sits within a wider BBC investigation into alleged mis-selling of phone contracts to small businesses. Gary Smith @G8GWS and Meridian Legal Services @MeridianLegals are also publicly calling for affected businesses to come forward. Please share this. This is another scandal that cannot be pushed aside.

@ArturNadol7566 In 2026, the FOS have barely settled any of the thousands of cases referred to in this Treasury Select Committee meeting in 2023. They are attempting to reject these claims after a decade of doing nothing!

FOS EXPOSED IN UK PARLIAMENT Financial Ombudsman Service is the body the public is told to trust when banks, lenders and financial firms get things wrong. It is supposed to protect consumers, sort out complaints fairly, and help people get redress when they have been misled or badly treated. So it should be able to answer the most basic questions about its own backlog and delays. On 27 February 2024, the @CommonsTreasury questioned the Financial Ombudsman Service @financialombuds. The session was chaired by Harriett Baldwin @hbaldwin. Abby Thomas appeared as Chief Executive and Chief Ombudsman. During the hearing, Dame Angela Eagle @angelaeagle pressed FOS on the backlog of fractional timeshare complaints. What makes this so alarming is how simple the questions were. - How many cases were still stuck. - How many people were still waiting. - Why people had still not been paid. FOS could not answer those questions. When pushed on why people had still not got their money back, she did not give a straight answer. That is what should worry people. This was not a difficult ambush. These were basic public-interest questions from @UKParliament. This was the head of the body that is meant to protect consumers. Yet the answers were vague and wrapped in process instead of clarity. It gets worse. After the hearing, the Treasury Committee had to write back and ask for the numbers that were missing. If the ombudsman cannot answer simple questions under scrutiny, is it really fit to protect the public at all?

@llywelyn_cymru @ElectionMapsUK I have never gone hungry or gone without, but neither has anyone who works for me, as I look after them. If I weren’t doing what I am doing, it may be a different story for them!

@ElectionMapsUK Reform are not your friends, they have nothing in common with the working class, Nigel has never had a real job, he has never gone hungry, he has never gone without anything in his life , he has no idea of the struggles most of us go though

General Election Nowcast - 15/03/26: RFM: 288 (+283), 27.2% (37 Short) LAB: 81 (-330), 19.2% LDM: 81 (+9), 12.2% CON: 60 (-61), 18.0% GRN: 58 (+54), 15.7% SNP: 45 (+36), 2.7% PLC: 11 (+7), 1.3% Oth: 7 (+2), 3.7% electionmaps.uk/nowcast

@RealGrahamGuest @ElectionMapsUK Tactical Voting is a concept that appears more since two-party politics are likely to be wiped out in the next election, whenever that may be, hopefully soon. So those who think we are a democratic society, when suddenly it’s fashionable to interfere with the voting outcome

@ElectionMapsUK Worried about Greens or Reform winning in your constituency? Check which party to vote for with this centrist tactical voting app: tacticalcentristvotinguk.com

@GodswillChemist @LivingTricks_ Teapot you Twat!

English challenge 🔤 No Google… just your brain 🧠👇

@ArturNadol7566 @Channel4 @financialombuds Watch Dame Angela Eagle take down the FOS in ‘dodgy timeshares’ slur to Abby Thoms youtu.be/9xxHpKELptY?fe…

In 2018 @Channel4 Dispatches went undercover inside the Financial Ombudsman Service @financialombuds . What they found should have ended careers and triggered a full parliamentary inquiry. Investigators admitting they had absolutely no idea what they were doing. Binding decisions made on complex financial cases by people who Googled the products first. Cases closed in favour of banks because it was simply easier. When a Member of Parliament came to inspect the service, managers staged fake sessions to make it look professional. They deliberately misled parliament. Watch the clip. Then ask yourself this one question. If this was happening in 2018, and the Treasury Committee demanded answers, and an independent review was promised, and nothing changed... what has been happening to your complaint ever since? I know the answer. I have lived it for over five years. In 2024 Warwick University researchers found the real consumer uphold rate was 24%, not the 37% FOS advertises. FOS leadership collapsed under unexplained circumstances. Staff are still posting anonymous reviews in 2025 and 2026 describing the exact same toxic culture, the same impossible targets, the same broken system. This is not a coincidence. This is a pattern. The FOS Litigation Group is building. A judicial review is coming. Every person who has been failed by this organisation, every person watching this and recognising their own story, I am asking you to join this fight now. Full video and source link in the comments.

Independent review turns to tackling Britain’s biggest crime gov.uk/government/new…

Petition: Make breaking a manifesto against the law and trigger a General Election petition.parliament.uk/petitions/7000…

CALL AN IMMEDIATE GENERAL ELECTION TO END THE CHAOS OF THE CURRENT GOVERNMENT - Sign the Petition! chng.it/JwLwMrYH9b via @UKChange

@David_Bee_Bee @BBCPolitics @LBC @Iromg @JuliaHB1 Watch the difference when Labour take the stand. It's all for the leftys. The clapping is deafening when Labour enters the fray! Just watch.

@BBCPolitics @lbc @Iromg @JuliaHB1 Has anybody else noticed that Fiona Bruce @questiontimebbc asks more questions than the audience.

@Nigel_Farage This ARSEHOLE needs sorting!

This is appalling. twitter.com/DanielBerke1/s…

@buyagift another company that operate on Chat Bots. The service like their suppliers is useless. Virgin are a much better option than these cowboys. Don’t waste your money dealing with scam companies. Lesson learned😩😩😩

Sarah gave Compass CHC 1 star via @Trustpilot trstp.lt/DaCKYMPU3 we have people who have used this service and had the same 'smoke and mirrors' experience.

@gatwickairport absolute disgrace this airport. Lost some property on a flight no help or assistance from anyone. Wrote several emails to @Stewartwingate CEO of airport ignoring my emails. No regard for the people they serve......no service whatsoever. Disgraceful!

@UKUpdates_co_uk 100% Yes

Do you agree with Belinda de Lucy? Yes or No?

@airmauritius absolutely ahborant customer service. Another company who who has no speaking to a human policy. Paid a lot of money for Business Class seats been conned at check-in because I could book seats or extra bags so had to pay more money at check-in. Never again!

@MartinSLewis Martin I am looking to make a Discretionary Commission claim but don't really understand what I am doing. I  am looking at using the services of a Claims Management company.  What advice can you give me about using a Claims Management company? Thank you

Misselling victims' nIne-month wait for timeshare compensation thismon.ee/a/13024215 via @ThisIsMoney