Jim Olphert

@British_Airways a third flight cancelled. What a shambles. Managed to re-book and get seats on the 19.55 flight back, no thanks to customer services who didn’t answer the phone. Now being told this flight might be delayed. Why so many cancellations in one day?

Hi @British_Airways no response save from two spam accounts pretending to be your organisation. I would be grateful for an actual reply.

@British_Airways We we’re supposed to fly back this evening on the 20.50 flight from Dublin to London Heathrow. That flight was cancelled yesterday evening and we were rebooked onto a flight tomorrow at around 10.30. That has also been cancelled. What is going on?

@British_Airways I have responded via DM. Your response bot appeared to struggle with the response but I’d be grateful for a response confirming receipt.

@JimOlphert Hi Jim. I'm so sorry to hear you've had multiple flights cancelled. We always try our best to avoid cancellations, but I can see we've really let you down on this occasion. If you need assistance rebooking, can you reply via DM with your booking reference and full name? Chris R twitter.com/messages/compo…

This week, I counted. 28.75 hours of work on papers - advices, defence statements, skeleton arguments, LAA appeals. My combined fee? £0.00. Under the new ‘increased’ fees? £0.00. 15% of nothing is nothing.

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Not long now until the application window closes...