OnePlus Support

@MohdArbaz46973 Hi! Providing you with a positive experience is our goal. We strive to avoid any inconvenience for you. Please start a direct message via the below link so that we can assist you appropriately. i.ki.show/9945839F93

@OnePlus_IN @petelau @RobinLiuOnePlus Very disappointed with @OnePlus support. Paid ₹11,600 for display replacement due to what clearly seems like a manufacturing defect. Service centre gave unacceptable reasons. I’ve always used & recommended OnePlus to family. Not anymore.

@rhnghosh1 Hi! We understand the significance of your concern and want to assure you that our team is actively working on it. Rest assured, it has been prioritized, and you will receive an update as soon as possible. Send us a DM for assistance. i.ki.show/9945839F93

@OnePlus_Support @PeteLau @RobinLiuOnePlus @Vikas_AGL @OnePlus_Support @oneplus @OnePlus_IN @OnePlus_USA @OnePlus_Europe @oneplus_fr #FraudCompanyOnePlus #FraudStaff #FraudPickUpTeam #PickUpTeamScam #ServiceTeamScam #StopFraudOnePlus #StopFraudPractices #StopMentalHarassment #StopScamOnePlus

I wanted to address some misinformation that has been circulating about OnePlus India and its operations. We’re operating as usual and will continue to do so. Never Settle.

@URSTRULY_PSYCHO Hi! Our user experience is our top priority. Please send us a direct message using this link: i.ki.show/9945839F93 and along with the IMEI number and your current region so we can assist you accordingly.

@TemporaryU39530 @Prawinmudhiraj Naku and ma friends ki kuda green line problem ledhu mawa... Kani all time best one plus ah okka green line problem lekha pothe Samsung ki iPhone ki competition ichedhi ipatiki

50k lo miku telisina best mobiles cheppandi time ledhu 11 ki tisukunta edo okkati

@mellowd82_ Hi! We have addressed your concern via DM. Please check.

@OnePlus_Support Is this your definition of sustainability and 'Never Settle'? Since 4 'escalations' led nowhere, I am now filing an official dispute via the EU Online Dispute Resolution (ODR). @heiseonline @ComputerBild #OnePlus #CustomerService #RightToRepair #ConsumerRights

@OnePlus_Support @OnePlus_DE Meine 5 Monate alte Watch 2R (IP68) hat Korrosion trotz unversehrtem Gehäuse. Statt Gewährleistung wollt ihr 280€ Reparatur (Neupreis 139€!) oder bietet 30% Rabatt auf Neukauf an? Ist das euer Verständnis von Nachhaltigkeit? RMA: DESI260209007

@mellowd82_ Hi! We have addressed your concern via DM. Please check.

@OnePlus_Support Update to my @OnePlus_DE @OnePlus_Support case: 5 months old Watch 2R (IP68) with internal corrosion but zero external damage. -OnePlus wants €280 for repair (New price: €139!) -Denying EU warranty (burden of proof) -Offering only discounts on new gear

@shashank_k71892 Hi! We’re here to make sure you receive the support you need. Please send us a direct message using the link below and share your contact number, email address, service reference ID (if any), and your current region so we can assist you accordingly. i.ki.show/9945839F93

@rhnghosh1 Hi! We understand the significance of your concern. Please be informed that your concern has been escalated to our relevant team. They will reach out to you with an update at the earliest. Please send us a DM for further assistance. i.ki.show/9945839F93

@OnePlus_Support 7 months and still “actively working” is not acceptable. Changing statements, no written proof, and repeated scripted replies raise serious concerns about transparency. Customers deserve clear answers, not delays. @RobinLiuOnePlus @oneplus #StopfraudOnePlus #boycottOnePlus

@kunalkuhad1 Hi! We certainly understand your concern. We request you to initiate a direct message by using the link below along with your contact number, email ID, IMEI number, current region, and service reference ID (if any) so that we can assist you further. i.ki.show/9945839F93

Another victim of the #OnePlus12 motherboard failure. My device is totally unresponsive. Been a loyal fan for years, but this is the final straw. It's clear that "Never Settle" now means settling for hardware that fails without warning. Time to switch. @OnePlus_IN @PeteLau

@Subham7Rath Hi! Our team has been working diligently on your request, and a final solution has been shared. Please check your DMs.

@OnePlus_Support Even I“respectfully”asked u multiple times for the actual grievance details,bt looks like that part got lost in ur “thorough review,”right?No ans,just copy-paste replies.N now u expect the customer to cooperate?Fix ur own response quality 1st before expecting anything from others

If the bass isn’t felt, what’s the point? #OnePlusNordBuds4Pro Tap to get notified: oneplus.in/launch/nord-bu…

@DamianA84462 Hi! We understand your concern. Your case has been escalated to the relevant team. Please reach out via DM for further details. i.ki.show/9945839F93

Hey @OnePlus_Support, 60 DAYS in repair for my OnePlus Buds Pro 3 Midnight Opus is unacceptable. 🚨 No earbuds, just silence for 2 months when. Is this your "Pro" service? 🛠️ Check Case ID: PLSI260130003 and resolve this NOW. @oneplus #OnePlus #CustomerService

@rhnghosh1 Hi! We understand the significance of your concern and want to assure you that our team is actively working on it. Rest assured, it has been prioritized, and you will receive an update as soon as possible. Send us a DM for assistance. i.ki.show/9945839F93

@OnePlus_Support Still no resolution after 6.5+ months from fraud OnePlus. #fraudCompanyOnePlus #StopFraudOnePlus #boycottOnePlus

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support @PeteLau @Vikas_AGL @RobinLiuOnePlus @KinderLiu

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support On top of that, your floor manager PRADEEP said he has already spent 35 minutes on the call with me and doesn’t have time anymore. He even denied sending an email, while his junior already did the same earlier.

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support A customer has been explaining the same issue for 2 months, and still your team doesn’t even understand it. Ask yourself—when exactly is the customer supposed to get a proper resolution if this is your internal situation?

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support Your senior leadership needs to step down to the ground level and see how this team actually operates instead of sitting in AC cabins and attending meetings with no real visibility.

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support Pls look into it. @PeteLau @Vikas_AGL @RobinLiuOnePlus @KinderLiu

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support To Oneplus board members- On top of that, your floor manager PRADEEP said he has already spent 35 minutes(5mins on hold On this) on the call with me and doesn’t have time anymore. He even denied sending an email, while his junior already did the same earlier.

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support A customer has been explaining the same issue for 2 months, and still your team doesn’t even understand it. Ask yourself;when exactly is the customer supposed to get a proper resolution if this is your internal situation?”

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support Your senior leadership needs to step down to the ground level and see how this team actually operates instead of sitting in AC cabins and attending meetings with no real visibility.

@Subham7Rath Hi! We have respectfully communicated our final decision to you via direct message after thorough review. Kindly check.

@OnePlus_Support This is the ground reality of your support. No one knows what’s going on, even after 2 months of continuous follow-ups from my side.