Intuit QuickBooks

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@MohamedIbr26793 Hi Mohamed. I wanted to check back in to see if you need assistance with your QuickBooks account. Feel free to join me in a DM so I can gather some additional information. x.com/messages/compo…

It seems that you are focusing on developing new features and services that add little value, while major issues within your existing system continue to cause significant problems for customers. @QuickBooks

Hi there, we recognize the urgency regarding the £6,000 in customer payments that have been held for over a month. To ensure you receive the appropriate support, we recommend contacting our QuickBooks UK support team. You can visit this link to reach out to them: quickbooks.intuit.com/learn-support/…

Hi @QuickBooksUK @QuickBooks @Intuit Can someone explain how it’s acceptable to hold over £6,000 of customer card payments for more than a month? Payments have been successfully taken from my customers, yet none of the funds have been released.

@MohamedIbr26793 Hello Mohamed. I'm here to help. If you could join me in a DM, I'll be glad to look into any issues you're encountering with your QuickBooks account. x.com/messages/compo…

@gabbysgirl2007 I'm glad to hear you got the support you need. If you run into anything else you'd like me to look into, please feel free to send me a DM. I'm here to help. ^Alura

@QuickBooks @QBCares I pay for Quickbooks Advanced and have priority circle premium support. They keep shuffling me around to different agents and they are now telling me they won’t help me unless I pay them $19.20. I have a journal entry problem and 39 minutes in, I had to hang up. This is a disgrace!!!

@stoa_logos I wanted to follow up and see if you're still having trouble with your invoices. If you'd like me to look into this, please feel free to send me a DM. ^Alura x.com/messages/compo…

@QuickBooks please fix your cursed program stop messing up the invoices the QTY keeps getting played with

@donovantheryan I've responded to your original post and will continue working with you there to keep everything streamlined. ^Sean

@QBCares here’s your lack of accountability… you’re great at making the appointments… but not keeping said appointments… staff confirms with me at 8 and then cancels the appointment shortly after… unacceptable!!!

@donovantheryan I can help walk you through getting your bank connected in QuickBooks or get you in touch with our team to help. When you can, please send me a DM, and I'll work with you from there. ^Sean x.com/messages/compo…

@QuickBooks this company is so disappointing.. you genuinely don’t care about the customers needs. I’ve been asking for weeks to have someone help me integrate my bank account into quickbooks and I keep having my appointment postponed. My investors are furious with me….

@GaryHalpin23 I'd like to look at what's happening with the payment. Please send me a DM, and I'll gather some information and see how I can help. ^Liam x.com/messages/compo…

@QuickBooks Wow, you are holding funds from an ACH payment to us for 5+ days even after you told us we would get those funds immediately? After being your customer for 20 years.

@GaryHalpin23 I appreciate you bringing this payment issue to my attention, Gary. Please send me a DM so I can take a closer look and help point you in the right direction. ^Liam x.com/messages/compo…

@CyclesVangelist I understand where you're coming from and I want to make sure your concerns are heard. If you'd like for me to submit feedback or if you have any other questions, feel free to reach out in a DM. I'll be here to help. x.com/messages/compo…

@QuickBooks Software is hot garbage. Going to bite the bullet and migrate away. You think for $200 a month for 4 employees they could get their shit together.

@allanaguilar08 @QBCares I’ve received your message. We can continue the conversation there.

@QuickBooks @QBCares I'm locked out of my account, phone support and chat are not helping at all and I've received terrible service from them. I need urgent access to my business data to be able to work. Case/Ticket: 15161122214 Can you please help me?

@jefftrotman I want to make sure your concerns are heard, so I've passed along your feedback to our team. If you need assistance with anything in QuickBooks, feel free to send me a DM. ^Kiera x.com/messages/compo…

I've been logged into @QuickBooks for about 10 seconds and have already had to dismiss 3 "pop-up" offers to upgrade to Advanced. This and the price increases are getting out of hand. Anyone else approaching their tolerance threshhold with QB?

@Conchita13 I just wanted to follow up with you on this. If you still need help getting in touch with our Security Team, please feel free to send me a DM. ^Alura x.com/messages/compo…

@QuickBooks how do you not have a department dedicated to fraud and security?! Why is it impossible to get a human on the phone? My QB account has been compromised and bank account along with it, yet all I get is “we have a promotion, are you interested?” Awful company.

@ChildCaringCons I hear how frustrating it can be to have your account and funds on hold. I’m here to help. Send me a DM, and I can work to get things sorted out for you. Thanks so much for your patience. x.com/messages/compo…

@QuickBooks @QBCares 1) my account was compromised 2) still not fixed after 2 mths 3) you are holding monies that I should receive 4) not getting any assistance #travesty #torture #poorcustomerservice

@stoa_logos I want to make sure any issues you've had with your invoices are properly investigated. If you could send me a DM, I'll get to the bottom of this. ^Alura x.com/messages/compo…

@gabbysgirl2007 I want to make sure you get the help you need with this journal entry issue. If you could send me a DM, I'll start looking into this right away. ^Alura x.com/messages/compo…

I'd be happy to clarify. Credit card deposit times are typically 1 to 2 business days after the charge is processed. If you'd like to explore other deposit options, DM me. Here's a link for more info:  quickbooks.intuit.com/learn-support/…[…]payments-deposits-customer/L80Fh7CSV_US_en_US?uid=mq89xw7l x.com/messages/compo…

@QuickBooks has the worst possible customer service. These people dont a fuck.

@AishaSunda7 I'd like to take a look at your dispute case and help you find a solution. Send me a DM, and I'll make sure you get the information you need. ^Alura x.com/messages/compo…

@QuickBooks I've spoken hours over the phone with quickbook, and found about this loopeholes for scammer on reddit who suffered same, so many businessmen are scammed. Its the same pattern, yet notheing resolved. link - reddit.com/r/QuickBooks/c…

🚨 @QuickBooks WARNING to all business owners: DO NOT accept QuickBooks Payments. A customer paid me $8,902.40 — cleared my bank — reversed the next day ("account not found"). Another $4,000 still pending. QuickBooks took ZERO responsibility. You are NOT protected. #Businessscam

@4_my_eyesonly @QBCares I’ve received your DM, and we can continue troubleshooting the issue there.

@QuickBooks @QBcares Hello! I’m really frustrated that invoices aren’t being saved in the way I organize them. If I print, or send an invoice to someone else for the month, it isn’t organized by date order. It’s organized by the input date. It’s so annoying and embarrassing to send to customers😭

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@ayquedificilno I understand you're experiencing lag issues that are preventing you from sending invoices. When you have a moment, please send me a DM and I’ll take a closer look at what might be causing the issue. x.com/messages/compo…

Is @QuickBooks glitching today or what is going on? I can’t send my invoices