Rachel Creasey

@bookingcom been stood outside a property for the last 30 minutes with a freezing cold 2 year old with no info on check in.tried to called property 37 times and messaged with no help

@SHEIN_Official ordered an item ypu sent something completely different. Went to customer service and all it says us resolved wrong item sent. So what happens now

@InPostUK i have 3 parcels all with no update since 10th!!! All sitting at the sort facility

@ubereats_uk can someone please get bqck to my DM

@ASOS ive ordered something off your site for a xmas present. Will the refund policy be extended for xmas? Im now worried that if it does fit or the person doesnt like it i wont be able to return as its longer than 28days

This is my favourite story about the Queen

The Queen died peacefully at Balmoral this afternoon. The King and The Queen Consort will remain at Balmoral this evening and will return to London tomorrow.

@Tesco youve cancelled my order an hour before im due to collect. I have a 7month old baby so cant just pop into a shop to pick these buts up and there was baby supplies on that shopping.

@XDPLtd where is my delivery! Suppose to be delivered 5/7 didnt arrive and have had no update since 3am on 5/7

@AldiUK Will they assist today or next week? Getting extreamly annoyed now! Youve taken my money and the service hasnt been delivered

@AldiUK Still waiting..

1. So angry with @AldiUK Order an armchair on 13/6 waited in on 22/6 for them to deliver the wrong item only similarity was it was grey! Had to then wait in on 25/6 for it to be collected before they would reorder the correct item. Collection was scheduled for 10-1

@AldiUK Is this what happens your quick to reply DM is and we will sort it. Then you DM and get no response

@RLCreasey Hi, we are so sorry to hear this. If you DM us your order number, email address and postcode we can look into this for you. Thanks. - Diarmiad twitter.com/messages/compo…

@NawalHoughton @AldiUK Im not the only one struggling with this then 🤦🏻‍♀️never known a company like it!! Shocking

@AldiUK just shocking customer service. Online delivery gone wrong. FaIlure to deliver goods. I have called a total of 6 times, promised to send correct order, this failed also. Promised to send Evri to pick up incorrect order, another failure to follow through. Help !!!!

@AldiUK Ive sent a DM as advisd can someone please reply to it

4. @AldiUK so nearly a month after paying for my item i still havnt got it 👍🏻 brilliant service

3. @AldiUK contacted the so called 'customer service team' for them to tell me i now have to wait 72 hours so they can try get hold of the delivery company!!! So ive already wasted 3 whole days and still dont have my item or and kind of apology

@Hermesparcels hi I need to speak to a real person and not Holly the robot or a automatic phone script!!!!

@Trolleywise Thank you 👍

@Trolleywise It's clayhill road ss164ha... Thank you

@Trolleywise hi I have a dumped Asda trolley outside my house in ss16