Sears Deals

@LuciTrese @Sears Hello Luci, thank you for reaching out. We are very sorry to hear you have not had a good experience with us and we would be happy to see how we can help. Can you please PM us on Facebook? Thank you

@Sears @SearsDeals Refund or replacement please it’s been more than a month @SearsDeals

This one’s faux YOU! Get yourself something snuggly on #FauxFurFriday Cozy up 💙 Tap to shop!

@TrashGamingUSA Hello, can you provide the amount, full name, address, phone number, and email, so that we can assist you better? Thank you

@SearsDeals @Sears I filed a warranty claim on a Craftsman 1/2" rachet. The SYW "points" I was promised to replace the item have no showed up on my account. Can you please assist me with this? I would like my warranty to be honored. Thank you

@GVora1 @Sears Hello Gautam, we apologize for the delay in our response. We're very sorry to hear you haven't had a good experience with us and we'd be happy to see how we can help. Can you please DM us with the name, address, and phone number associated with the repair? Thank you

@GVora1 @Sears Hello, we are so sorry to hear this. Can you please send us a private message with the name, phone number, and order number, so that we can better assist you. Thank you

@sfaulk219 Hello Sheila, thank you for reaching back out. We are sorry to hear this has happened. We have responded to your DMs. Thank you

@SearsDeals Work customer service ever!! Washer broke after 60 days and will not exchange, appointment for service takes well over a week but I don't trust this washer not to flood again!! Now keeps starting over and over, they even tried to sell me a home warranty when I called

@EFRosenberg Hello Elieen, we can see we are speaking with you on Instagram about this. Please continue our conversation there to avoid confusion. Thank you.

@SearsDeals Don't ever buy anything from sears- they are the WORST with customer service. I bought a dishwasher and it broke 12 days later. Can not get anyone to return my call and they refuse to return because I am 2 weeks over their policy- they DO NOT CARE about their client

@JusticeAP1 @Sears Hello Jane, we are sorry to hear you are not having a good experience with us. We would be happy to help! We can see you are also reaching out on Facebook. Please continue our conversation there to avoid confusion. Thank you.

@Sears @SearsDeals Stop USING SPREETAIL FOR YOUR MARKETPLACE FULFILLMENT. THEY ARE TRASH! THEY COULDNT FIND MY ORDER!

@DivineChimera @ConsumerReports @bbb_us @NCAGO @Sears @VeteransAdvoc8 We have responded to your direct messages. Thank you.

@ConsumerReports @bbb_us @NCAGO @Sears @SearsDeals @VeteransAdvoc8 Sears response to their detective appliances. Shame on you. Not only did i eat the cost of the microwave but i ate the cost of fixing the samefridge earlier this year. As a disabled Vet I don’t have money to burn.

@Vivid_tangerine Hello Steve, we have responded to your direct messages. Thank you for reaching out.

@cu_compliance Hello Justin, we are sorry to hear your local Auto Center has closed. We would be happy to help you with your lifetime alignment plan. Please DM us with your phone number, email, address, and an image of your plan. Thank you for reaching out.

@SearsDeals @SearsAuto @sears just learned my local Sears Automotive closed. I had a lifetime alignment plan. Is that gone or is it with another company now?

@paul_iezzi Hello Paul, we are sorry to hear this happened and would love the opportunity to help but we would need some information. Please DM us!

@SearsDeals Been trying to get warranty repair completed on my fridge for 2 months bc they’ve canceled then rescheduled SIX TIMES! Imagine your family living w/o a fridge for 2 months bc the warranty you paid for isn’t being honored. #RipOff #SearsDontCare #StealsNotDeals #FixIt

@beunshakeable @Sears Hello JJ, we are very sorry to hear this has happened. Please DM us with the full name, phone number, address, and email associated with the purchase and we will be glad to see how we can help. Thank you for reaching out!

@NYkerinOsideCA Please DM us your order details, as this is not the experience we expect anyone to have. Thank you.

@RandyWayde Hello Randy, we certainly apologize for the delay! Please private message us the full name, address, phone number, and order number so we can check that out for you. Thank you kindly twitter.com/messages/compo…

@JKRGTgal @Sears @SearsAppliance_ Hello, we are very sorry to hear that! Please private message us the full name, address, and phone number so we can take a look. Thank you kindly twitter.com/messages/compo…

Do not use @Sears @SearsDeals @SearsAppliance_ #searsappliancerepair stood me up today! I waited all day & at 3:45 called was told tech was late but coming at 4:45 at 4:45 they called to cancel but don’t worry they’ll resch for 2 weeks!!No fee wave not sorry #badcustomerservice

@mndlu Hello Mindy, we are very sorry to hear that! Please private message us the full name, address, and phone number so we can take a look. Thank you twitter.com/messages/compo…

@SearsDeals @Sears big fail on my riding mower. Your workmanship is guaranteed only if I take a second day off work to repair my repair. #shadybusiness

@Marcus86738909 Hello. We understand you are having trouble with your repair. We would like to look into this issue further to see how we can assist. Can you please send us a private message with the name, address, and phone number that is associated with the service order? Thank you

@Sears @SearsDeals We bought a fridge from you guys. Broke down because of a motor malfunction. Your costumer service is horrible. We have insurance on the fridge and yet your store hasn't been able to help. Not shopping at sears from this point forward.

@GwenFret78 @Sears Hello, we are very sorry to hear of your poor experience! Please private message us the full name, address, phone number and a brief explanation so we can better assist. Thank you twitter.com/messages/compo…

#searssucks your customer service sucks. They don’t listen, create appts without permission and can not connect you with who you want. @Sears @SearsDeals

@soyyomanny Hello Manny. We are receiving high call volumes at this time. Maybe we can assist you further. Can you send us a private message with some more details of your concerns? Thank you

@Gooze101 Hello Gooze. We understand you are having trouble with your new purchase. We would like to look into this further. Can you send us a private message with the primary phone number, address, and sales check number so we can assist you further? Thank you