@TicketmasterUK@TicketmasterCS i paid £311+ for 2 tickets to see The Weeknd in Manchester and they had an obstructed view. We couldn’t see the entire centre of the stage. there was no mention of this when buying the tickets. Let down to watch most of the show via a screen😭
@tracygorb We’ll always provide the opportunity to transfer tickets whenever we can, but this option isn’t available for every event. It’s possible that it may be available nearer the event date, but this isn’t something that we can guarantee. Thanks! - ST
Event tickets being held at the venue for collection on the night of the show?
Please see our page for info on what you will need in order to collect>>>
bit.ly/3SQINuj
@TicketmasterUK I have ordered resale tickets this morning for Embrace at the Halifax Piece Hall tonight but haven’t received my tickets yet! Can you help?!
@TicketmasterUK brought a ticket on your resale site and it’s not come through for a gig tonight. Your customer support says they will respond in 24 hours. Please help
@Ticketmaster@TicketmasterCS@TMFanSupport
I cannot authenticate my phone number. It says
it has reached the limit for verification attempts. I've never received any verification code. Could you please help? Thanks!
@TicketmasterCS please help me. I bought Ariana tickets from a seller, but I think they might be fake now. The transfer email ended up in my spam, but I have a ticket in my Apple wallet? I’m so confused and really scared cause I wanna see Ariana so bad.
@TicketmasterCS
Hi how can I get a refund for my falling in reverse tickets I ordered a while ago and the show didn't take place and has not been rescheduled?
@TicketmasterCS I want resolution to changing seller details. Emailing Ticketmaster Fan Support for 2 weeks with no resolution and lack of response. Can’t get money from sales or list tickets for upcoming events that can’t attend. Come someone help.
Really disappointed with @TicketmasterUK. 😔 I accidentally purchased Garden upgrade tickets for Teddy Swims, I immediately contacted TM they have refused to allow an exchange or refund. I’m stuck with tickets I can't use. Can anyone help look into this? @TicketmasterCS
@TicketmasterCS I’ve had an email to say that my seats for 27th June for Harry Styles have been moved from section 121 to 251 with absolutely no explanation as to why. So why is this? And how can you do this without permission? I paid for lower tier seats for a reason.
@TicketmasterUK escalating publicly - no resolution via support
@Harry_Styles@wembleystadium 26/6
Paid for lower tier relocated to upper tier - not equivalent & material downgrade
No apology / explanation
Urgent escalation & fair remedy required - reinstatement or partial refund
@TicketmasterUK imagine selling Harry tickets for nearly £900 and not stating the view is restricted by a lighting tent😵💫ticket exchange would be great thanks X