easyJet

@PhilJackson76 Hi there, kindly follow us and send a direct message. I'm here to help. Thanks, Max

@easyJet we are at Tour Khalef in Sousse, our transfer bus back to Enfidha Airport is now 30 minutes late. Any ideas?

@robbann1986 Hi Rob, we have sent you a DM please have a look. -Thanks, Thando

@easyJet could you send a DM link please. I would like to ask a question about a holiday booking I am trying to do. Thanks.

@cystinosis_mom Hi Lucy, I am sorry to learn that you are having issues submitting your claim. Please send us a DM so we can be able to respond. -Thanks, Thando

@easyJet tried to submit a claim for a cancelled flight last month….saying details don’t match with the booking, however I’ve copied them directly from the confirmation. Advice??

@duncan_dunc827 Hi Duncan, I am sorry to learn about the experience you had. Please send us a DM so we can be able to respond. -Thanks, Thando

@easyJet I recently flew from Faro to B/ham, the seat beside me was 'taken' by someone who wasn't supposed to be there. I objected, however I was verbally abused by the individual, crew refused to move him to his allocated seat. Poor customer experience.

@Pragmatist1979 Hi there, we have sent you a DM please have a look. -Thanks, Thando

@easyJet after 6 weeks of going around in circles we need a personal response to case number Ref:202172862. If not it will go to the ADR. Your process for claiming expenses for cancelled flights is atrocious.

@CrazyC98742179 Hi @CrazyC98742179. Thank you for reaching out. Can you please follow and DM us so we can respond to you. Regards, Izak

@easyJet hi. We are flying from Alicante to Luton at 17:15 today. Just had a message advising we are delayed but the flight tracker says in time? Please advise

@totallycontent Hi Edward. Thank you for reaching out. I have sent you a DM. Please take a look. Regards, Izak

@easyJet 8:55 BFS to LTN the main app instructs us to go to gate 14 and flight is ontime - the departure board says delayed until 9:35!! Which is it? Surely it’s not that difficult to coordinate

@KarenWi06973406 Hi Karen. Please DM us so that we can advise you. Thanks, Nela🦋

@easyJet I see another airline has suggested 3hr arrival this summer in case of delays. Will you do same? But if bag drop opens 2hrs prior, then we wouldn’t be able to join security queues earlier than that, am I right? Would you consider opening bag drop earlier too?

@jobird08 Hi Joanne. I sent you a DM. Please have a look. -Nela🦋

@easyJet unfortunately went to use some vouchers. Didn't realised they only lasted 6 mths . Expired last week ..is there anything you can do to extend .

@cattrell_val Hi Val, thank you for reaching out. I'm sorry for your experience onboard while you were travelling with a 3 year old child, we don't wish such experience on any of our passengers. Kindly follow and DM us, so that we can advise you accordingly. Thanks, Anga ✈️

@easyJet 6 drunks in front of us, your staff continued to serve them drinks, we were threatened, abused, had to listen to disgusting things about their sex life, they wrre dancing on seats coming in to land, you did nothing!!! We were travelling with a 3 year old.

@hayl3y_j_m Hi Hayley. I have sent you a Dm, please have a look. -Zee

@easyJet @aena can you please confirm what time the easyJet bag drop counters open before departure at Tenerife South?

@pdurancort Hi there, I have sent you a DM please check. Thanks, Lethu

@easyJet I am at Edinburgh airport. I was supposed to be flying to Madrid but the plane has some issues and won’t leave until 20.50 apparently. Is there anything I need to claim here to later fill a formal complain? Btw, 6£ voucher for 3.5 hours delay seems ridiculous

@pdurancort Hi there, kindly follow and DM us in order for us to respond. Thanks, Lethu

@mohitpant21 Hi Mohit, Please send us a DM so we can be able to respond. -Thanks, Thando

@easyJet very poor show…. For the last 2 hours in lune to board from AmD to EDI…. No updates , nothing.. just pathetic …. Is it going to reach someone who can listen????

@heathen85 Hi Jimlad, I have sent you a DM. Thanks, Anga ✈️

@easyJet what time is your flight from Krakow to Liverpool leant to leave tonight as your app is showing one thing and the airport another as in the normal scheduled departure time

@KateQHoliday Hey Kate, I am sorry to learn that your flight from Malaga was cancelled. Please send us a DM so we can be able to respond. -Thanks, Thando

Help @easyJet - my return flight from Malaga to Gatwick was cancelled and I can't get through to customer service on the phone. I need to speak to someone ASAP

@Adamsito33 Hey Adam, please respond to our DM's so we can be able assist further. -Thanks, Thando

@easyJet Is there anyone here to help???

@easyJet can you pls reach out regarding cancelling a flight? I've DMed you.

@PaulaJay21 Hi Paula, I have sent you a DM. Please have a look. -Zee

@easyJet I keep getting thrown out of the chat function online after 20 minutes of waiting. Can you help me?

@bcfc190512 Hi there, I have sent you a DM. Thanks, Anga ✈️

@easyJet hello, you have not responded to my DM regarding a 1 year old delayed flight claim?

@KlmentV Hi Clement, I have sent you a DM. Please have a look. -Zee

@easyJet €3,300 in amendment charges for simple passenger name updates on an already paid group booking (PNR: KBNWRWK) is completely disproportionate. No new tickets, no new inventory just administrative changes. Still no proper response or support from your teams. Urgent review