Joanne Parker

@Expedia been on webchat to someone 45 mins , still not to get an answer . Then it go to technical error ..

@nsandihelp my online account no longer shows both my children's accounts just one . Only on the the wining app why is this ?

@HSBC_UK I am trying to get my balance & pay my credit card off. However, I do not have an online account with you. I tried and failed security??. I dont have a branch to go near me with a passport. Surely it shouldn't be this hard to just pay a balance off !!!

@Georgeatasda waiting for a refund for 6 weeks , have had to ring twice. Now had to send a picture as supplying a parcel id isn't something you can deal with . Treated like you are lying due to inept processes!

@premierinn, so it's ok to send this in an email to customers and it be a lie . The good news is that our restaurant is open and you’ll still be able to tuck into our famous Premier Inn Breakfast .

@premierinn Sorry but specifically writing to customers advising their stay won't be affected , then getting to a hotel and finding the restaurant is closed . Is that Premier Inns great customer service . It's surely false advertising!! Why write advising nothing would be effected ...

@jobird08 Thanks for your further response, Joanne. We're sorry to hear you were left feeling disappointed by the response and outcome to your complaint. We'll ensure your feedback is taken on board during future reviews of our T&C's. We hope to welcome you back in the future. Melissa

@premierinn why do you believe it is ok for a cust to book a hotel with rest facilities then these not be available. Even though email advising they were so you did not cancel or move. Is this not breech of contract ??

@premierinn Unfortunately you are not looking into it or passing it to anyone to deal with your breech of contract .

@jobird08 Hi Joanne, thanks for contacting us. We're really sorry to hear of your disappointment. Please can you send us a DM with your reservation number, arrival date and your email address so we can look into this and log your feedback. Thanks, Melissa twitter.com/messages/compo…

@premierinn wish to make a complaint however even this seems impossible by phone , email or at the hotel ...any other ways !!

@asda I placed an order in December which you never fulfilled, you have not credited it. I have contacted you still yet to see that my refund has been processed.

@boohoo disgusted placed order after not shopping with you for some period. 2 dresses short , one labelled wrongly on tag and bag . Reply like I've taken them ... Appalling !!

@Butlins 12 people ...can't get a table unless u are on dinearound... its shocking...

@Butlins brilliant Skegness..shut one entrance gate so we have to queue hours to get in 👏

@SHEIN_Official just want to speak to someone regarding returning something ... how do I speak to someone !!

@asda your customer service use to be great. Now you don't deliver things as you "forget" them but expect the customer to still pay delivery !

Package holiday to Avanti International Resort Orlando charging resort fees at checkin. Thought these were covered in package cannot contact anyone. Please advise #BritishAirways

@British_Airways cannot report damaged baggage on line !

@British_Airways want to report damaged baggage within the 7 days as just realised case is smashed. Website sends you round in circles!!

@AsdaServiceTeam charge for delivery then can't supply over £40 of groceries on a £100 order .. no substitutes for even wraps ! Shouldn't have bothered paying for a delivery...

@boohoo returned full order UK178146353 but only advising credit on one item currently?