FREENOW UK

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FREENOW UK

FREENOW UK

@FreeNow_UK

Europe's #1 taxi app 🚕 The only ride-hailing app in London with black cabs AND private hire vehicles 👍 eScooters now on the app in London! 🛴

London เข้าร่วม Kasım 2010
2.4K กำลังติดตาม13.9K ผู้ติดตาม
Jon Dorey
Jon Dorey@jon_coys·
@FreeNow_UK how are you allowing yellow badges to pick up in central London, whole of London swamped with them
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FREENOW UK
FREENOW UK@FreeNow_UK·
@Robotkev @FreeNow_ES Hi there, I'm sorry to hear about this - can you please send us a DM with your Freenow account details so we can put this right?
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Retain him now
Retain him now@Robotkev·
@FreeNow_UK Don't rely on Freenow to take you to the airport. I pre-booked a 04:45am pick up to take me to Gatwick. No show by driver so I missed my flight @FreeNow_ES taking no responsibility. Disgraceful
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A HYPOCRITE WORLD
A HYPOCRITE WORLD@b836ededc9b549b·
Yellow badge driver plying for hire outside his licensed area, accepting immidiate job (not prebooked) on @FreeNow_UK app! This is clearly in breach of his licensing condition and insurance @TfLTPH . @TheLTDA @The_LCDC
A HYPOCRITE WORLD tweet media
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FREENOW UK
FREENOW UK@FreeNow_UK·
@7DCCCWVPATGM @Uber Hi Doug, sorry to hear about this - can you please send us a DM so we can assist?
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Lenny Etheridge ❤️
Lenny Etheridge ❤️@lennythepen·
This is my second attempt to unsubscribe from @GBNEWS. I only gave them my email address to read an article I was sent. They take no notice of my unsubscribe action. @FreeNow_UK are worse. I never signed up with these cunts. I don't hold a licence yet they're offing me work 🤷🏻‍♂️
Lenny Etheridge ❤️ tweet media
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Lenny Etheridge ❤️
Lenny Etheridge ❤️@lennythepen·
I have never used @FreeNow_UK yet the cunts keep harassing me with unsolicited emails. I have unsubscribed on numerous occasions, but the cunts carry on harassing me! How they got my email address and personal information only TfL knows. #Freenow fuck off!
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point)
Are you fucking kidding me @FreeNow_UK ? Friend got a cab from SW5 to Victoria Stn. HTF do you charge those extras? £6!! And bless the person they even tipped the driver. after speaking to me, they have deleted the app. What is a service fee?
Di- Rect..🎗️🇮🇱🇬🇧(To The Point) tweet media
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FREENOW UK
FREENOW UK@FreeNow_UK·
@lennythepen Hi Lenny, sorry to hear about this - can you please get in touch by DM letting us know your email address so we can look into this?
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ZNK
ZNK@nidush_·
Breaking my fast during Ramadan in a taxi should not lead to confrontation. When I explained I was fasting, the driver said he “couldn’t know I was Muslim.” I wasn’t aware fasting required proof of religion. @FreeNow_UK
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FREENOW UK
FREENOW UK@FreeNow_UK·
@nidush_ Hi there, I'm sorry to hear about your issue with a driver. If you haven't done so already can you please contact us at your earliest convenience with more information about what happened?
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MarbleHalls
MarbleHalls@TaxiManTips·
So many yellow badges in Mayfair 🤔
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FREENOW UK
FREENOW UK@FreeNow_UK·
@Cpood50 Hi - sounds like this might be an issue with the X app, as we're still receiving DMs from other users. Can you please reach out to X support to see why this might be?
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FREENOW UK
FREENOW UK@FreeNow_UK·
@Cpood50 Hi Ciarán, our DMs are open so you should be able to reach out - if you're having issues with this you can also reach out at help@free-now.com, via our website or via the help section on the app.
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FREENOW UK
FREENOW UK@FreeNow_UK·
@karenwalkerfan2 Hi Sharon - our app isn't down at the moment. Are you having any issue using it?
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Mona
Mona@MeriePurple·
@FreeNow_UK I have been charged for a trip, I was not in the vehicle for!!! We waited for the cab and he never arrived to collect me!! Your customer service chat doesn’t work!!! Please refund me!
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FREENOW UK
FREENOW UK@FreeNow_UK·
@MeriePurple Hi Mona, I'm sorry to hear about this - can you please send us a DM with your account's email address so we can take a look?
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Marky Mark
Marky Mark@MarkyMark16700·
@FreeNow_UK your app is awful with addresses . I move the pointer to my house and it puts in an address down the road . It’s a joke . Oddly Deliveroo app is spot on , your taxi app sucks
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FREENOW UK
FREENOW UK@FreeNow_UK·
@Bobbie_Geno Thanks for getting back to us. I can see that your trip took place in Athens, and this account is for Freenow in the UK - I've redirected your query to our Greek passenger support team who will be in touch shortly.
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Bobbie Geno
Bobbie Geno@Bobbie_Geno·
@FreeNow_UK first time using your app and I’ve been charged €220 for a €25 trip. What the hell is this? I need a refund immediately, this is outrageous.
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