jdwilliamshelp

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@JBo1878 Hi Jeni I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Your date of birth Address & Postcode

@jdwilliamshelp hello, trying to make a purchase and keep receiving this message, when clicking on the payment method and basket

@ellisd479 Hi, Thank you for getting in touch. Yes our lines are open.

@jdwilliamshelp are your lines open today?

@marnswelsh Hi Marnie I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Your date of birth Address & Postcode

@jdwilliamshelp Hi. I’ve just checked my account in order to make a payment but I’ve been charged for an item that I have returned.

@ExclPaint Hi I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Your date of birth Address & Postcode

@jdwilliamshelp You have left me with no choice but to report you to the Financial Conduct Authority. If you want to know why, DM me. If not, then #JDWilliams can be used to make it public.

@ClaireyBeary4 Hi I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Your date of birth Address & Postcode

@Simon_Clemson Hi Simon I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Your date of birth Address & Postcode

@jdwilliamshelp I am trying to sign up to buy something but your website doesn’t recognise my address - help needed

@robstanley89 I am sorry that the price is higher. Please place your order as usual and when it is despatched, kindly let us know, and we will do a price match for you. I'll need to note this for you. Can you DM us your full name, full address and date of birth? Please get in touch.

@jdwilliamshelp Hi, is there any reason this tree is jumping in price once i’ve added to basket?

@F1ght3r_X Hi Shane I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Your date of birth Address & Postcode

@AislingCONeill Good day Aisling, Please accept my apology for the disappointment caused with your recent order. I would be happy to look into this for you. Kindly DM us with your full name, full address, your email address and telephone number as registered to your account.

@jdwilliamshelp hoping you can help,my order has been marked as delivered but I’ve not received it. Proof of delivery photo isn’t my house either please help

@Secret_Gadget Hi Yvonne I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Your date of birth Address & Postcode

@jdwilliamshelp Hi, I'm trying to use a promo code - MARIS or MERRY but neither code works, all criteria met. Please help... Many thanks

@newtothebus Hi We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Address & Postcode

@jdwilliamshelp How can we find out the height and width of the individual shelves on the Gray & Osbourn No.157 Oslo Display Unit please?

@MichaelaHapgood Hi Michaela I'm really sorry this has happened. We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Address & Postcode

@user53587 @user53587 Hi We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Address & Postcode Look forward to your response.

@user53587 Hi We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Address & Postcode Look forward to your response. twitter.com/messages/compo…

@RsWinterWhite Hi Winter We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Address & Postcode

@jdwilliamshelp Trying to buy 2 items online but the discount code isn’t working? Checked the T&C’s and they all seem valid?

@CaraFord7 Hi Cara Please could you send us a DM/ private message including all the details here: Full Name (as register on your account) Account Number Address & Postcode twitter.com/messages/compo…

@jdwilliamshelp I can’t message? Can someone message me

@jdwilliamshelp can someone messsge me

@WomanisGenius Hi Wendy, we are sorry to hear that you are having issues with the discount code. Could you kindly send us a private message with your full names, first line of address including postcode and customer number please. Looking forward to your response.

@jdwilliamshelp The app code APP30 isn't working keeps throwing error please try again later

@crazyyetnormal I am sorry that you are having issues purchasing with us. Please use the website, not the app If you are signed in, sign out and back in with your customer number, do not use your email address Clear cookies If you are still having issues, please let us know.

@jdwilliamshelp is your website having issues? I'm trying to buy something but can't get to the paying page!