Ticketmaster Fan Support

Ticketmaster Fan Support @TMFanSupport US & Canada Fan Support - 7 days a week, 9AM - 11PM ET. @TicketmasterCS for UK events. @ServicioTM for Mexico events. @TMIrelandHelp for Ireland events. Most of the answers to your questions can be found bit.ly/3N67Xmb

@canyonflowerhs Hi👋🏼 Please check your DMs. -EE

Hey so @TMFanSupport voided my upgrade today idk y but at least i still have my original ticket but im still sad 😭

@fonsoooooo Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster will tickets for Rosalia be refunded?

@lzbthmf Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster can you please explain why I have no option to resell my Rosalia @hola_rosalia concert tickets in MSG after it was rescheduled a second time???? No option for refund either. Hello???

@thermoware Hey 👋 Error U103 can sometimes occur during checkout. Please try your purchase again using a different payment method, or call the phone number displayed in the error message for further assistance. -HM

The old U103 error from the @Ticketmaster app and website. Never again.

@freyafarted Hey 👋 We accept most major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Available payment options can vary by event and location. You can view our accepted methods of payment here: help.ticketmaster.com/hc/en-us/artic… -HM

. @Ticketmaster asking in advance do u take pham card

@Watrlogd Hey 👋 Please contact Ticketmaster Mexico for assistance with your purchase. Reach out to them at @ServicioTM on X and @Ticketmaster_MX on Instagram—you may need to follow the account in order to Direct Message them. You can also submit a request here: bit.ly/3S9Ye19 -EE

@Ticketmaster greetings! I accidentally purchased tickets for the wrong venue. I purchased rush tickets thinking I was buying them for the venue in Glendale, Arizona, but ended up buying them for the venue in Mexico City. What is my best course of action?

Hey 👋 Please make sure you stay within one browser window and on a single device, clear your cookies/history, and ensure you aren't using any VPN, iCloud Private Relay, or other proxy servers. If the issue persists, please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster I’m a human how do I fix this?!

Hey 👋 Please make sure you stay within one browser window and on a single device, clear your cookies/history, and ensure you aren't using any VPN, iCloud Private Relay, or other proxy servers. If the issue persists, please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

i haven’t even been on ticket master in days how did my browsing activity get paused @Ticketmaster fix this bruh

Hey 👋 Please make sure you stay within one browser window and on a single device, clear your cookies/history, and ensure you aren't using any VPN, iCloud Private Relay, or other proxy servers. If the issue persists, please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster is the worst. Did all these things and still nothing.

Hey 👋 Please make sure you stay within one browser window and on a single device, clear your cookies/history, and ensure you aren't using any VPN, iCloud Private Relay, or other proxy servers. If the issue persists, please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport at the event and I can’t get my ticket…….

Hey 👋 Please make sure you stay within one browser window and on a single device, clear your cookies/history, and ensure you aren't using any VPN, iCloud Private Relay, or other proxy servers. If the issue persists, please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

Hey 👋Please make sure you stay within one browser window and on a single device, clear your cookies/history and ensure you aren't using any VPN/iCloufd Private Relay/other proxy servers. If the issue persists please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster literally didn’t do anything but okay 🙃

Hey 👋 Please make sure you stay within one browser window and on a single device, clear your cookies/history and ensure you aren't using any VPN/iCloufd Private Relay/other proxy servers. If the issue persists please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport @saumil please help. Unacceptable

@RPMang Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport No response

Due to the threat of inclement weather, tonight’s Dierks Bentley show has been postponed to tomorrow, Sunday, June 14. All tickets will remain valid, and the lineup will stay the same for the rescheduled date. More information will be emailed to ticketholders directly.

@RPMang Hello 👋 We'd be happy to take a closer look. Please send us a DM with your order number, the cardholder's full name, the email address associated with the order, and the last 4 digits of the payment method used so we can review the situation. -EE

@MortonAmpKC How do we process a refund? @Ticketmaster @kemsbn

Hello 👋 We'd like to take a closer look at this right away. Please send us a DM with your order number, the email address associated with the account, last 4 of the payment method used and screenshots showing the transfer status so we can review what happened with the tickets. -EE

@Ticketmaster I transferred and tickets and they have disappeared. They are not in either account 2hours before show. Awesome.

@ethan_mole Hello 👋 We'd like to take a closer look at this for you. Please send us a DM with your order number, the email address associated with the purchase, and the last 4 digits of the payment method used so we can review what happened. -EE

@blinkgilmore182 Hey 👋 Please send us a DM with the event name, venue, and details of the accessibility assistance you need. We'll take a closer look and see how we can help. -EG

@TMFanSupport been trying to get help with an accessibility issue, I’ve reached out to Live Nation, the venue and the organizer of the event and no one is answering. Can I speak to someone who can actually offer some assistance?

Hello 👋 We'd like to take a closer look at this. Please send us a DM with the email address associated with the account, complete phone number you're trying to add, account holder's full name, postal code on the account, order # of the last purchase made using the account and the last 4 of the payment method used. -EE

max has been in @Ticketmaster CS hell for an hour. his phone number was corrupt in the system, so they removed it and told him to re-add it. their system will not let him re-add it. it’s being flagged as a VOIP number when it is a normal Verizon cellular number.

@sunshinemoon__ Hey 👋 Please send us a DM with the order number. We'll be happy to take a closer look at your seating location. -EG

@TMFanSupport @Ticketmaster @barclayscenter|| hi! my tickets are not marked as obstructed view, but I’ve seen similar seats with screens blocking the stage. can you confirm if my view will be obstructed? thanks! (@TeamAriana)