Ticketmaster Fan Support

Ticketmaster Fan Support @TMFanSupport US & Canada Fan Support - 7 days a week, 9AM - 11PM ET. @TicketmasterCS for UK events. @ServicioTM for Mexico events. @TMIrelandHelp for Ireland events. Most of the answers to your questions can be found bit.ly/3N67Xmb

@GurdeepKaurNJ Hey 👋 We'd like to look into this. Please send us a DM with your order number, cardholder's full name, email address and the last 4 of the payment method used to place the order. -EE

@Ticketmaster I need refund for @diljitdosanjh concert in roger center., Toronto, Canada. Our seats were downgraded without any notification. No apologies no acknowledgment; just simply shoved to bad seats. We didn’t pay for it. We are in disbelief and disappointed

@Sareee4Champ Hey👋🏼 Please check your DMs. -EE

@Ticketmaster please I messed up i need this just refund my money 😭

Hey 👋 We understand you're concerned. Most ticket purchases are final, and refund eligibility depends on the event's policy. Can you share your order number, email address associated with the purchase, full name of the cardholder and the last 4 of the payment method used to place the order? We'll take a closer look at your order and see what options may be available. -EE

@anewman35 Hi👋🏼 Please check your DMs. -EE

Any ideas for how to fix this when trying to view MLB Ballpark tickets? @mlb @whitesox @Ticketmaster

@jelicious83 Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

Yeah definitely seems great unfortunately @Ticketmaster is horrible at giving proper information for people with special needs and even after giving wrong info they give you the run around for days. I have tickets there next week but unless @TMFanSupport help fix the issue the agents i spoke to caused ill be out a lot of money and may not be able to attend here. Im hoping guest relations at @SphereVegas will be more helpful for when i go there june 12. Its a few days later still no resolution to this matter

A little of your time for @nodoubt

@IainMunro_Dubai Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster @ticketmasterno please urgently respond to several unresponded emails. I have an urgent requirement and exceptional circumstances and your support has not been acceptable so far.

@cowboylikeherrr Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport how do I get past this and sign up for the presale for gracie abrams?? This happened to my friend yesterday and now it happened to me when I went to sign up.

@maeghanoutsold Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport I keep receiving this message when i try to sign up for the gracie abrams presale

@ecemov Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport The system says the code has been sent to my phone number, but no SMS is ever delivered. the number is correct. Could you check with your SMS provider or offer an alternative verification method? i use Turkcell in Turkey and i have already applied system advises.

@BigBerthaqtpie Please contact Ticketmaster Italy for Italy-based issues and events. @TicketmasterIT on Instagram—you may need to follow the account in order to Direct Message them. You can also submit a request here bit.ly/46hej9Q -HM

@TMFanSupport i need help with ticketmaster italy, it says i can do a name change, but i cant find the button for it since the site is updating and there is 2 sites

Trying to buy a ticket for a concert tonight, opened the page, clicked 1 ticket, and this happened. Every single time. @saumil @Ticketmaster

@jtsflannel Hi, please check your DMs. -EE

@TMFanSupport my account has been hacked and tickets were purchased fraudulently on SeatGeek. The transfer is waiting in my Ticketmaster app but I want to decline the transfer as I did not purchase these and do not want to risk being hacked again and the tickets being accepted

@bedchemmings Hey 👋 If your event is tomorrow and your barcode isn't showing yet, please send us a DM with your order number, email address associated with your account and the last 4 of the payment method used to place the order so we can take a closer look. -EE

@Ticketmaster my barcode for my vip passes aren’t showing up!! my event is tomorrow

@GigiHEMade Hello, please check your DMs. -EE

@yourtictac @saumil @Ticketmaster Me also! And for past 3 weeks. I'm using the same phone same Wi-Fi as last 2 years with mo issues before and all of a sudden I'm getting that same message so can you help me too.

@904BigDavid Hey 👋 We'd like to take a closer look into this. Please send us a DM with your order number, last 4 of payment method used and the email address associated with your account so we can review your purchase. -EE

@Ticketmaster has to be the worse! Searched a game on their website. Results showed tickets available and I bought them. Turns out they are for a different game. Customer service can see the tickets were never used. Sorry Mr. Wheeler I cannot help you is all they said.

@djnessnyc Hi, please check your DMs. -EE

@TMFanSupport hey. Need access to my account asap for tonight's game 7 and your site only gives me this

@Wgnmu7 Hello, please check your DMs. -EE

@TMFanSupport having transfer issues code does does not populate please advise

Hey👋🏼 Thanks for reaching out. We’re working to block bots so that real fans can get tickets. If you're seeing this message, please try clearing your browser cookies/cache, disabling any VPN or proxy services, and using one device and one browser tab. If the issue continues, send us a DM and we'll take a closer look. -EE

Dear @Ticketmaster @TicketmasterCS why would you pause my access when I'm purchasing tickets from my logged in account via your dreaded app?!

@DavidPercy111 Hi, please check your DMs. -EE

@TMFanSupport I need an escalation supervisor. I made an accidental typo updating my email and now my upcoming tickets are locked in a non-existent account. Support chat told me they “can’t do much” even though I am the legal owner & have info. Please help me recover my tickets!

@emwprod1 Please check your Direct Messages when you have a moment — we've sent you a message and will continue assisting you there. -EG

@TMFanSupport It is available so not sure what the issue is

@TMFanSupport what’s going on