Userlist

We’re all doing it for these moments, aren’t we? 💛

Your conference email sequence can make or break your event turnout. Here's what the best SaaS brands get right: userlist.com/blog/conferenc…

Our Forms feature just got an improvement. Form submissions now live in a proper table. Customizable, like any other table in @userlist. Woot!

We just launched a new onboarding flow at @userlist featuring Susie and her adventures in the email land.

Send too few emails, you’re at the risk of being forgotten. Send too many, and your customers and leads might hit that unsubscribe button. What's the perfect cadence? userlist.com/blog/email-fre…

Small quality-of-life improvement. You can now export @userlist data in Excel format, in addition to the CSV format which was previously available. The file opens seamlessly in Excel for reporting or backups. Boom!

We’ve added broadcast delivery throttling to @userlist. You can control how fast a broadcast is delivered by sending it in smaller batches. This keeps delivery smooth for large audiences, and helps with sending anxiety. Give it a try in your next broadcast ⚡✍

Thank you @jerriepelser 💛

Our Christmas gift for those who run support on Plain: the native @plainsupport x @userlist integration is live 💚 This integration shows Userlist customer data — user and company info — right inside your Plain inbox, in your sidebar. No need to switch tools.

Our Webhooks are officially live today 🔥 This integration has been hidden behind a feature flag for a while. But we're stoked to enable it for all @userlist customers. You can now receive updates when things happen in your Userlist account: ⚡ Messages sent, opened or clicked ⚡ Users/companies/relationships created or updated ⚡ Individual users subscribed or unsubscribed ⚡ Forms submitted Please ping @benediktdeicke for hard technical questions 😊

We're stoked to introduce account-wide Reporting features in @userlist 🔥 You can now access account-wide performance metrics and slice them by date, type, or specific workflow and message. This is available to all customers starting from the Basic plan. Happy reporting 💛

Email marketing for games can be intimidating. Player journeys are nonlinear. Engagement relies on timing and storytelling. Email design gets wild. Done right, your emails can turn casual players into loyal fans. Read about it on our latest guide: userlist.com/blog/email-mar…

@roshanp @intercom @CustomerIO @HubSpot @loom @churnkey Thanks for trusting us with your product marketing 🔥

Our tech stack for SaaS email and in-app messages. Email marketing and in-app messages: @intercom / @customerio / @hubspot In-app surveys: @intercom Product tours: @userlist / @intercom Trainings / Help Guides: @loom / @intercom Offboarding and Churn Prevention: @churnkey As you can see, we use Intercom a lot… What else do you use?

In case you missed it. @userlist comes with a library of workflow templates. No, it's not AI. When creating a new workflow, choose one of the templates. You'll get a populated workflow. As easy as apple pie 🍎 Templates available: Ask for Referral Cancellation Survey Failed Payment Recovery Newly Upgaded Basic Onboarding Switch to Annual Billing Upcoming Payment Upgrade to Paid * Previously, you could copy and paste the same templates from the docs. But having them handy inside the app is better.

You asked, and we delivered. @posthog x @userlist integration is live 💙 They're the cool kid on the block. Our integration allows you to send user, company, and event data from PostHog into Userlist. - docs here userlist.com/docs/integrati… - happy integrating! - happy halloween!

Our integrations now have eyes 👀 @benediktdeicke asked me for a design system to generate images for @userlist integration pages and alternative comparisons. It needed to be simple, but quirky. Couple hours later, and new integration banners get a pair of eyes, randomly picked from 12 options.

New feature at @userlist 💫 You can now start workflows on a calendar schedule (daily, weekly, monthly, or yearly) using a Recurring Trigger. For example, you can send a reminder to your Paying Customers segment every Friday (see illustration). Happy triggering 😜

Did you know that @userlist supports array properties? (One of those things that make us an advanced platform.) It's great for products that have a rich feature set (can be an array of features) or long list of integrations (can be an array of integrations). Recently we added filtering based on array properties. For example, you can create a segment of users who have an active Stripe integration in their integrations list. The integrations array has both name and state [see illustration]. * You can use arrays on both user profiles and company profiles. * Array properties are available to Userlist customers starting from the Basic plan. Now the ball's in your court. What use cases does this unlock for your product?

Annual billing is a win-win for both parties: you improve your cash flow and increase retention, while your users save money in the long term. Since it’s a big ask, how do you ask customers to switch without sounding pushy or desperate? userlist.com/blog/switch-mo…

Made printable worksheets for our workshop at @MicroConf Europe next week. You can download the PDF and have fun on your own: userlist.com/downloads/sitt…

While getting new subscribers is great, it’s easy to fall into the trap of thinking that a bigger email list is always better. But a bloated list hurts your engagement metrics and bottom line. We asked SaaS email marketers how they maintain their list: userlist.com/blog/email-lis…