O2

Say hello to summer freedom! 🍦☀️ From sun-soaked cities to spontaneous getaways, O2 lets you roam like you mean it. We're the only major network that lets everyone roam at no extra cost in the EU, up to 25GB. #RoamFreely

@GreggsOfficial Hello, anything we can help? twitter.com/messages/compo…

@ajb1975 @O2 Hi! Can you DM us please?

@GreggsOfficial @o2 app machine not working in my local Greggs so had to pay full price for my coffee (had saved the £1 treat for today) and also lost out on the Greggs point when paying full price 😩😡

@ajb1975 Hello, so you were unable to get the free treats from Gregg's?

@Tutyweasley Hello, did you sign up for the £7 roaming service for use abroad? twitter.com/messages/compo…

@O2 Hi, I have o2 sim but in Japan for a travel, just want to receive calls and texts but sim is not getting connected with any service provider and my voice calls getting rejected. I need your help to increase spend cap if needed to cancel this block so that Ireceive voice call

@Staytuneddisco At the bottom of the email, it mentioned that you can use O2 Recycle to help cover the cost of upgrading. This means that if you send your device to the recycling team, they will assess its value. If the amount they offer matches what you (cont) bit.ly/43JjL52

@O2 Thanks for the reply, but the screenshot is misleading. It says I can upgrade for free… on the 30th May.. which was yesterday?

@O2 any idea why I can’t upgrade for free today (30th May) even though the below says I should be able to? Kinda confused.

@SoundCTRLXYZ Hello, anything we can help ?

@moonliighttears @O2 We need to be friends babe

sort it out lads @o2

@Dan_Roberts21 Sure, can you please DM us? twitter.com/messages/compo…

@O2 I’ll try anything to get a signal

My @O2 signal has been so bad for weeks now, hardly get any now it’s shocking, phone and internet signal for over £60 and can’t use it

@Dan_Roberts21 We may have to provide a replacement Sim twitter.com/messages/compo…

@O2 I did the online check says it’s good signal in the area but I don’t seem to have any

@Dan_Roberts21 We are sorry. Have you checked the phone mast in your area? twitter.com/messages/compo…

@joecousins89 @O2 Yh literally get nothing at all these days

@madsdefaults We are sorry for the experience you had.

@mebeffects @O2 not having the most fun so far unfortunately

@O2 ur security fucking sucks ass pls do better

@CharlotteW_R Thank you for letting us know. We will definitely monitor this issue. Once we have an update from our engineer we will let you all know.

@O2 Please send an update

@O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal

@CharlotteW_R We are sorry for the inconvenience. We will request for our engineer to go check the phone mast in the area, and we will work on to update the network coverage.

@O2 I have. But it doesn’t change the fact that the signal is rubbish. Your map shows my location as blue - but right now, sat outside, the signal is 1 bar. If I go indoors, I’ll lose it.. so the network coverage map is wrong, sorry to say.. so what can you do?🤔

@nitcordx Nothing came through. twitter.com/messages/compo…

@O2 done

@O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...

@alegomessp We do apologise for the inconvenience caused. Did you not receive notification price increase?

@O2 @Ofcom @10DowningStreet @UKParliament O2 raised my bill from 10£ to 12.50£ a 25% increase. Hello, in what world are you guys? Wages haven't increased that much. Hasn't the pension increased that much? This country is becoming RIDICULOUS!

@CharlotteW_R Hello, have you checked our network coverage ? 👉 bit.ly/3RUW7js twitter.com/messages/compo…

@O2 Hi.. you sent a message saying you were looking, having provided postcode/area, then radio silence 🤔 bit like the signal round here! 🤦🏼‍♀️ @O2

@alex_hull123 Hello, you can check this link 👉 bit.ly/43J5Agk. However, we have not heard any issue about network service in those areas.

@O2 are you having network issues in Hull, East Yorkshire? Signal has been awful for weeks

@ChallengeFaz Hello, can we help? twitter.com/messages/compo…

So @O2 has got to be the absolute worst I’ve dealt with bar none. Seemingly no training or people skills needed to be on the other side of the 202 number…

@wmdavis1986 Hello, did you do a Sim swap once you received notification about O2 satellite? Also, which device do you have ? twitter.com/messages/compo…

@O2 got a text to say about connecting to O2 satellite via the My O2 app but cannot see that option. How do I tell if its connected?

@JunaidIqbal0 Can you message us on private, please? twitter.com/messages/compo…

@O2 14 days since I requested a correction of personal data & no resolution. Another 14 days and I'll be escalating the matter to the @ICOMmv

@elb942 We are really sorry. Can you please message us tomorrow. As we will look into this matter for you. twitter.com/messages/compo…

@O2 Ticketmaster have confirmed the tickets are fulfilled by o2 venue app and as such lies with yourselves. Can you please confirm transfer will be enabled for the event and when? Thank you

@O2 hi can you help with o2 ticket app ?