Ticketmaster Fan Support

Ticketmaster Fan Support @TMFanSupport US & Canada Fan Support - 7 days a week, 9AM - 11PM ET. @TicketmasterCS for UK events. @ServicioTM for Mexico events. @TMIrelandHelp for Ireland events. Most of the answers to your questions can be found bit.ly/3N67Xmb

@ashleyharee Please check your inbox, we’ve DM’d you. -UZ

@TMFanSupport Hello! I’ve been receiving this message for the last 3 days and I’m not a bot… Please fix this!

@crewsum Please follow @tmfansupport and send us a DM with the date, venue, and any screenshots of the errors so our team can assist you further. -EG

Why can’t I get Jeezy tickets on the presale @Ticketmaster 😒

@MarkMizrah53239 – We saw your DM. Please check your messages for our response. -EG

@Ticketmaster @TMFanSupport URGENT: Locked out of my account (old phone) & stuck in a support loop between TM Australia & US! Flight canceled, need to resell tickets for Mar 30/31. Sent a DM with order details. Please help ASAP!

@_Keepingit_G Follow @tmfansupport and send a DM, so our team can look into this for you. -EG

@Ticketmaster what’s up with these monster tickets? If the show post pined until 2028, why can’t I transfer or get a refund?

@jcolecoded Follow @tmfansupport and send a DM, so our team can look into this for you. -EG

@Ticketmaster I was sent a link to delete my phone number because I don’t have access to it and I need to be able to transfer a ticket over (cannot without sms verification) the link is now gone from my DM. Please resend

@Cloudyluvsnkotb We saw your DM. Please check your messages for our response. -EG

@TMFanSupport replied to your message need help

@Cloudyluvsnkotb Please check your direct messages. We have responded to your message. -AG

@TMFanSupport sent a message need help with a purchase

@foxesrox For assistance with events in the UK, please reach out to @TicketmasterCS. -EG

Hi @Ticketmaster I'm at the co-op live and specifically chose tickets on the end of a row as I'm with my young son. Now we're here and theyre right in the middle, why??

@myremedyknj Please check your inbox, we’ve DM’d you. -UZ

@TMFanSupport hello, I got my tickets transferred from another person but they could only send one of the two, and in fact it says they must keep one. What's the reason?

@YvonneLB4 For assistance with events in the UK, please reach out to @TicketmasterCS. -EG

@Ticketmaster hi.....I'm trying to register for pre-sale ( as an ovo live account holder) for Placebo at glasgow hydro on 30/11/26 - i can't see anywhere to register .....should it be on ticketmaster and if so can you send a link ..thanks

@itsjalonn @victoriaha13 Please clear your browsing data, cookies, and cache, and log out of any VPN before trying again. If the issue still persists, please follow @tmfansupport and send us a DM so we can assist you further. -EG

@victoriaha13 @Ticketmaster I also got this while in queue for Megan Moroney’s “Cloud 9” Tour. I had one browser open, on the same WiFi I always use during presales. Is there a way to prevent this? :(

Changing the name to the Bleachers Never tour.. I just wanted to check the New Jersey Transit presale :(

@Benwonder6 Please follow @tmfansupport and DM us with more information. A team member will be in touch. -UZ

@asherw01fe @slayyyter That’s what I’m trying to find out! I was scared I wouldn’t have tix since I bought for Mohawk yesterday, so I bought 2 more today with Ticketmaster. Do I have 4 valid tickets now or just the 2 for Emos? @slayyyter @ticketmaster @TicketmasterCS @TMFanSupport @EtixWorld v

GENERAL ONSALE FOR WOR$T GIRL IN THE WORLD TOUR STARTS TOMORROW @ 10AM LOCAL AT SLAYYYTER.COM/TOUR

@4nt0n33 Please follow and send a DM to @TMFanSupport with more information and someone will look into this for you. -NG

@Ticketmaster fix your app, there’s no way I should need to log in basically everytime I enter the app because you keep logging me out.

@_SoDamnFlossy_ Follow @tmfansupport and send a DM, so our team can look into this for you. -EG

@LiveNation @Ticketmaster @BlossomMusicCtr @pussycatdolls @theguesswho @LiveNation @Ticketmaster @BlossomMusicCtr @pussycatdolls @theguesswho The show at blossom is also June 27th not July 27th. So you guys messed up in numerous places and won’t refund? July 27th is a Monday for goodness sakes.

Hey @LiveNation @Ticketmaster and @BlossomMusicCtr you better be offering free refunds to any fans that trusted you to send the correct show link and bought tickets to the wrong show… FIX YOUR EMAIL! Tried buying @pussycatdolls tickets and your link takes you to @theguesswho 🤬

@sluhtagenda Please follow @tmfansupport and send a DM with the date and venue so our team can assist you further. -EG

.@slayyyter @Ticketmaster @spotify YALL PRESALE NOT WORKING!!!

@minjungping You may be seeing this message because all tickets allotted for the Spotify pre-sale have been exhausted. We suggest checking periodically for updates on availability. You can participate in the general on-sale on Fri, 03/20/26 at 10:00 am EDT. -EG

@Ticketmaster let me into the slayyyter Spotify presale what is this

@RebeccaNotMyNme Please follow @tmfansupport and send a DM with the event name, date, and your seat location so our team can assist you. -EG

@Ticketmaster What’s with the error code 0011 when trying to buy tickets? Seems you only want SCAMMERS to buy tickets.

@aguilaaaar We saw your DM. Please check your messages for our response. -EG

@Ticketmaster URGENT - I can log into my account but can’t see my tickets. I called weeks ago and was told my case would be escalated, but I never heard back and now it’s worse (tickets not visible at all). My concert is TONIGHT. Please fix ASAP! I sent a DM and completed your Contact Form

Last chance to be the win the weekend of a lifetime for you and your friends at the #MiamiGP! 👀 Sign up before Mon, March 16th at 11PM ET. 🏎️ 🔗 More details on rules and how to enter here: m.cmpgn.page/CBwpfh

@ladiehennyx Please clear your browsing data, cookies, and cache, and log out of any VPN before trying again. If the issue still persists, please follow @tmfansupport and send us a DM so we can assist you further. -EG

@Ticketmaster why is my account not working 🙄🙄 I just want to get circus tickets 😒

@ptvkris Hello, please follow the link below on how to get presale/offer codes. -HM help.ticketmaster.com/hc/en-us/artic…

@LiveNation what is the presale code for Slayyyter at the Philly Theater of Living Arts.. quickly