Kate Boothby

@AsdaServiceTeam feedback - please change this from simply cheese to cheese and mayo! Epic mum failure for expecting simply cheese to mean just cheese for a panic snack for a hungry 8 year old #simplycheese

@Ryanair why do you let a family book extra leg room seats and not let them sit in it. Awful experience, crying children. Not a great experience, thanks! One family split!

@UPS I’ve had an item sent from Las Vegas to the UK. It is my sons rucksack that we lost on the bus whilst there last week. I’ve now been asked to fill in a commercial invoice. Help! It’s my son cuddly toys and I’m really concerned now and not sure what to do?

@HeathrowAirport do you like to disadvantage families with children under 10? Security always a nightmare - just two desks. Over flow from guests walking straight throw from e gates given priority / single lady with a temp pass let to go under :( stick with regional, t5 sucks.

@Avis seriously not impressed… nearly an hour waiting for a preferred pick up at LAX (and still no car). Queue just not moving. Only two desks open now (was just one for a while) 13 hour flight and two tired children

@OctopusEnergy I’ve been messaging you with no luck to sort out an issue with the incorrect tariff for a year. Please respond

@sainsburys Hi I have messaged again but it gives me lots of multiple choice questions too so hopefully you have it

@BoothbyKate Hi Kate, I'm sorry for the poor experience you've had with our online service. Can you DM some details via the below link please? I'll look into this for you. Steven twitter.com/messages/compo…

@sainsburys my husband ordered some champagne from Sainsburys on Sunday. More expensive bottles than we ordered were delivered as substitutes but we have not received the difference back as a credit. Your telephone help centre were horrific giving false info. Can someone help!

@sainsburys I have sent a message please response

@OctopusEnergy He hasn’t spoken to you earlier - he called last week and still awaiting a call back. It’s been ongoing for a year

@BoothbyKate Hi Kate, I see he’s spoken to us earlier, I’ll check what needs to happen next and get in touch to find a solution 🐙

@OctopusEnergy we still have an on going complaint (for over a year) and desperately need Ben to resolve this at Octopus. It’s easy to resolve but just not getting anywhere. Can he make contact. I have messaged previously but will do again.

I just requested a FREE website and marketing review from @ExposureNinja. Get yours at exposureninja.com/review/

@SheratonSVV how do I make contact with you via email? I need a copy of the folio from our stay in April 14th- 21st

@askryanair I’m looking at changing a flight. Currently booked 2 adults and 2 children looking to move 1 adult and 1 child to go 4 days later instead but all fly back as booked. What is the best / lowest cost way to do this?

@BristOliver We are in Florida on holiday and got an alert at 4.45am…. Phones are all fine 🤣 husband was grumpy for the rest of the day?

@Panderson2588 Love this! So lucky to have such a lovely gran x

@MazzardFarm Thank you :)

@BoothbyKate Thanks, and you!

#swtawards. Bring it on! #devon #mazzardfarm #loveeastdevon

@swtourismawards @TouchStay Thank you so much!

Winning a wonderful Gold award, the @Touchstay #SelfCatering Accommodation winners are the team at #MillbrookCottages in #Devon, huge congratulations! #SWTAwards.