Amazon Help

@Praveen_Koti We'd like to escalate this for you. Please reach out to us via private message through the 'Send us a Private Message' option below, and we'll do our best to assist. Further, please don't include any personal or account information. -Sathya twitter.com/messages/compo…

@AmazonHelp Do you even know what you are trying to do ?? Just putting me into the endless loop. Go through the link and tell me if it works !! Have responsibility of response !

received a defective product. Return or replacement policy exists. But app is not allowing the either. Appreciate a quick help @amazonIN @AmazonHelp

@rahulmpf We've responded to your issue through Direct Message, please check it. -Swathi

@AmazonHelp @amazon @jagograhakjago @JM_Scindia Please refund my money @AmazonHelp @amazon

Dear @AmazonHelp @amazon dear sir I purchased this order but this item is damaged not working so I returned 11 May but today 30 may ,but not received my payment please request return my money amazon, you r fraud @amazon @amazon @jagograhakjago @JM_Scindia

Hello. Thanks for communicating with us. We're here to assist you. Let us clarify that Two-Day Delivery will be offered during the checkout process for eligible orders if available. You can find more information about the Amazon Prime Delivery Benefits here: amzn.to/3ZleT46. If you're experiencing an issue receiving order, Please feel free to send us a direct message on our@amazon help account here: amzn.to/4dV1x5C to tell us more without posting any personal order or account. -Ahmed

I’ve had Amazon prime for 6 years and don’t think I’ve ever gotten 2-day delivery

@Anubhav36274879 We have responded to your concern via DM. Please check. Kindly wait as suggested by our team. Appreciate your understanding and patience. -Junaid

@AmazonHelp Not any support what I thought of, asked to wait till 3 june so will do . As I don't have an option... Will ping you again if don't get support

@amazon @amazonIN @AmazonHelp hi i bought AC for my house O general which delivered today. I got the delivery and i opened the box however remote was missing and slight damage on back side of outdoor unit. I contacted your company within 30 minutes of delivery however asked wait.

@pradeep3232 You should have received an email from our Social Media team to your registered email address. Please check for our email in your inbox/spam/junk folder and respond accordingly for further assistance. -Devasena

@AmazonHelp @nch1915 @AmazonHelp @JeffBezos @police

2/ Before reordering, I specifically asked for confirmation. On 25-Apr-2026, Amazon emailed me confirming that if I reordered the same product and met the conditions, I would receive the price difference.

ご返信ありがとうございます。 商品のお届けについて、ご不便をおかけしております。 大変心苦しいのですが、SNS上ではセキュリティの観点からお伺いできる情報やご案内できる内容が限られてしまうため、カスタマーサービスで詳細を確認させていただきたく存じます。 お手数ですが、以下のリンクよりお問い合わせいただけますでしょうか。 amzn.to/49qp4tK -桜井

@AmazonHelp 置き配指定はしておらず、不在時は宅配ボックスがあるのでそこに入れるよう指定しています。宅配ボックスが満杯のときは持ち帰るようになっているのに、勝手に置き配されるんですか？置き配指定してないのに？

amazon、息子宅に送った荷物、なぜかオートロックなのにもかかわらず！息子不在なのにオートロックを超えて息子の部屋のドア前に起き配になってるのはどういうことやねん？？？？　5万もする高額商品なのに（現在息子は横浜の友人宅にいる）夕方置かれたようだけど、この時間もまだドア前にある

@tw_nsriram @tw_nsriram We'd like to check this. Kindly share your details here: amzn.to/3PV3QNP and we'll get back to you within 6-12 business hours. -Sathya

@AmazonHelp You mean the invisible email your team has sent?

#AmazonSteals finding the whole truth! Where is my 6kgs of The Whole Truth whey? @amazon @amazonIN @AmazonBusiness @wholetruthfood @jagograhakjago

@AhiAlemoran ¡Hola! Sentimos el inconveniente con tu pedido. Quisiéramos ayudarte. Por favor y sin brindar datos sensibles de tu cuenta como: números de pedidos, direcciones y demás, escríbenos por DM. -Meli twitter.com/messages/compo…

@AmazonHelp @amazonmex @AmazonHelp marcan "por error" como entregado o se lo robaron? Exijo mi reembolso. Yo no tengo por qué indagar con los vecinos no estar insistiendo, ustedes entregaron mal, en otro domicilio sin pedir identificación.

Nefasto servicio de entrega tiene @amazonmex que entregan los paquetes sin verificar la identidad del comprador y se lo dan a cualquiera. Así que si se equivocan en el domicilio, ya valiste porque ni entregan ni te reembolsan. No vuelvo a comprar con ustedes.

@ankitjvrl1 We would like to escalate this to our team for further review. Please reach out to us via DM through the link shared, and we'll do our best to assist. Further, please don't include any personal or account information. -Swathi twitter.com/messages/compo…

@AmazonHelp @amazon @amazonIN If this issue is not resolved promptly, I will be forced to escalate the matter through higher customer support channels and consumer grievance platforms. Please treat this as a priority and provide an update immediately.

@amazon @amazonIN I have ordered a product from your website and not received yet and also delivery agent not received my call. Please check

@navnitkmr24 @navnitkmr24 We would like to escalate this to our team for further review. Please reach out to us via DM through the link shared, and we'll do our best to assist. Further, please don't include any personal or account information. -Swathi twitter.com/messages/compo…

@amazonIN I have Aquagurd from Amazon and its delivered 24 th may and not yet installed. Really very bad experience with Amazon

失礼します、Amazonです。ご投稿内容について確認させていただきたく、お手数ですが以下「メッセージで返信」ボタンよりDMにて、お問い合わせいただいた際にカスタマーサービスでご案内があった内容等の詳細をお知らせいただけないでしょうか。 その際、アカウント情報やトラッキングID等の個人情報は記載なさらないようお願いいたします。 -中井

ワイの実家。数か月に一回Amazonから注文してない犬のエサがオカンあてに届いてるらしい。Amazonに問い合わせてもようわからん。誰かAmazon定期便で犬のエサを定期発注したあと死んでるんちゃうか。送り先ミスったまま…。

@AnabolicArturo @AnabolicArturo Thank you for clarifying. Allow us an opportunity to escalate this for further review. When you have a moment, please relay specifics here: amzn.to/3RDivxO. -Shanta

@AmazonHelp Horrible, Amazon doesn’t help at all

JUST IN: Amazon is now delivering packages up to 200mph on bullet trains. 🚄📦 Japan's world-class Shinkansen network (famous for being punctual) is now being used for our middle-mile deliveries. Packages are transported using non-passenger space on three routes, connecting Amazon operations in the Greater Tokyo Area with facilities across central and northern Japan. It’s another step toward faster, more reliable deliveries to customers across Japan. This is just the latest example of Amazon delivering differently to get packages to customers quickly. Across the globe, we've embraced delivery methods tailored to the unique needs of the communities we serve—from e-cargo bikes, to delivery drones, to horse-drawn carriages, and more.

@nt85166 @nt85166 لقد تم التواصل معكم عن طريق رسائل الخاص. - كريم

@AmazonHelp افشل متجر هو أمازون فيكم عدم وضوح كبير يعني اشتري المنتج يوصل العميل مايتواصل معي ولا يرسل رسالة و يأجل التسليم على كيفه خدمة العملاء مايردون وانتو تقولون كلمو خدمة العملاء ، ،

@JPTSagar4ri We understand your concern. To assist you better, please access the link shared above and connect with our team for further assistance. -Sathya

@AmazonHelp I already told you, I WILL NOT CLICK ANY LINKS. Stop repeating the same thing. Deliver my order FIRST THING TOMORROW or refund my money. Keep it simple! @amazonIN @AmazonHelp

Paid for order (ID: 369574081120) but stuck for 4 days showing 'Running Late'. Every day customer support gives false promises. Today was promised delivery but still didn't receive it. Pathetic service! Either deliver immediately or refund my money. @amazonIN @AmazonHelp"

@Anshu12205628 We'd like to take a closer look into this. Kindly fill in your details here: amzn.to/4u1SpBZ, we'll get back to you with an update in 6-12 hours time. -Devasena

@DrMjblog @amazonIN @amazonIN @AmazonHelp

This is how @amazonIN cheats they charge you more than MRP then they try to justify it.

@Nidhisng2809 Request you to raise the query and wait till the resolution date provided on the app for further assistance. -Swathi

@AmazonHelp Fuck, this is sp messy

@amazonIN my order was not delivered and your app confirms me that my order is handed over to resident. Like seriously without even delivering the order, you stole my parcel. It was paid How come it is possible @AmazonHelp What kind of fraud is going on please tell. Fraud

@Thingyiqw Sorry for the inconvenience you are facing regarding your order, and we are Always at your service. - Kareem

@AmazonHelp Finally today they deliver the order any way thanks

@malfoysverse Olá! Agradecemos o retorno. Poderia verificar se houve alguma atualização na entrega? Pode conferir aqui: amzn.to/3Rvcxz4 . -Luna

@AmazonHelp esperando a boa vontade de vocês de resolver um problema SIMPLES.

@amazonbrasil ENTREGA MEU KINDLE LOGO NÃO AGUENTO MAIS PASSAR RAIVA COM VOCÊS.

@vipin0017 We've responded to your issue through Direct Message, please check it. -Swathi

@AmazonHelp Please check your DM

I requested a return on 13 May due to a manufacturing defect, and it’s been 16 days with no pickup yet. I’ve contacted customer care multiple times, but every time I’m only told it will be picked up soon. This delay is unacceptable. Please resolve urgently. @amazonIN @AmazonHelp

@giovanesilva_ Olá, boa tarde! Faremos o possível para te ajudar. Pedimos para nos contatar na DM, utilizando o link no final da mensagem. No relato, recomendamos não compartilhar dados sensíveis da conta. -João P. twitter.com/messages/compo…

O serviço de entrega da @amazonbrasil piorou MUITO. Não compre produtos com a promessa de entrega no mesmo dia. A Amazon não está cumprindo o prazo que ela mesma dá.