In post UK Helpdesk

@nicolawiley Hello

@InPostUK I returned a parcel to shein on 15 sep but it hasn’t moved in the system and @SHEIN_Official don’t usually take this long to refund items? Not sure how to solve this? But I’m waiting for my refund?

@suze_73 Please follow us back and send us a DM with your details so we can look into this right away and assist you further.

@InPostUK I've got three parcels that haven't been updated since 17/9. How much longer will this take?

Service Update Some parcels are taking a little longer than usual, link to find out more here - inpost.co.uk/service-update - We are very sorry for these unexpected delays and understand your disappointment, please be assured we will resolve this.

@InPostUK my parcel.hasnt updated in 4 days ?? Please advise

@InPostUK Inpost you are a disappointment. I sent my parcel last Monday and it’s still not left the locker I put it in since then even though your advisors said it would be fixed today. I’ve recollected my item because no point it just being sat there. Need to find another postage company

@EYEK0N5 Hi

@InPostUK my tracking hasn’t updated for a week now and nobody is replying to my emails. Would you be able to let me know where my parcel is? I appreciate you have been having delays but the lack of communication is really frustrating

@rebbbyyy Hae

@InPostUK Being told ‘be sorted by Wednesday’ to now an updated delivery date of 22nd of October! Won’t use inpost ever again. Doubt Vinted are super impressed!

@darceylils_ Hi

@InPostUK my parcel has been “out for delivery” for 2 days now and no movement, you said it would be solved by Wednesday but still nothing! When will I get an update?

@abbiiie_ Hello

@MsVespertilio @Adeline64408100 @InPostUK Yeah their service really sucks. I contacted them on the 19th and got a reply on the Saturday saying they're going to help me. Asked me to describe the parcel & contents. then no reply since. I tried replying again, but still nothing. Great help.. not!

@Adeline64408100 @InPostUK How many days has it been for you? The last tracking uodate for me was the 16th September. Their customer service is shockingly bad.

@StockwellThe @InPostUK @BBCNews @ITV @MetroUK @TheSun @SkyNews AWFUL!!! I’ve had the same issue, ordered a parcel 6 weeks ago still nothing

@talahahaha Please follow us back and send us a DM with your details so we can look into this right away and assist you further.

@InPostUK "Wednesday at the latest"... Was a mistake, you should have been honest with yourself and us by saying you aren't sure, I've had a parcel saying "it's close stay tuned" since the 20th.

@Kpz2005 Please follow us back and send us a DM with your details so we can look into this right away and assist you further.

@InPostUK What is the latest please have a parcel stuck at the warehouse since 15th September - you said this would be resolved by today! Still nothing!