Amazon Help

@ardenterhsjk As requested earlier, please follow up with the same email you've received from our OFM team for further assistance. -Idrees

Also you guys send defective edible products most of the time is customer not supposed to return or replace those items which they paid for, apparently if you do so then amazon finds it ofm is this even real

What the hell is wrong with @amazonIN I tried to make an order which they are cancelling again & again yesterday I placed order without having this problem but ofcourse then also there was some issues, but what kind of absurd mail is that our system suspected suspicious order?

@yunxag_ ご返信ありがとうございます。 お客様に安心してご利用いただけるよう、サービスの改善・向上に努めてまいります。 -谷

@AmazonHelp かまわんのやで👍

大雨の中外に置き配はまぁしゃあない、こっちも置き配指定の設定のままやったし一応ビニール被せてくれてたし配達員さんありがとう けどAmazonさん、せめてダンボールに梱包はしてくれい😇 割と箱は綺麗に取っておきたい人なんよなぁ あと一応電子機器なんすわwww

@Tinshu_ Hi, we're very sorry to hear about the issues you've experienced with receiving your air fryer. Just to clarify, which Amazon website was your order placed on (.com, .uk etc)? Please reply to us via DM, and we'll do our best to assist. Further, please don’t provide any order/account details over DM as we consider them to be personal information, thanks. -Kara

My Amazon packa🌸ge is delayed again. How hard is it to deliver my new air fryer? I just want to make wings! 🚀OnlineShopping FirstWorldProblems

Merhaba, sipariş ve hesap bilgilerin kişisel bilgiler olduğundan, bu detayları sosyal medyada paylaşmamanı tavsiye ediyoruz. Postunu düzenlemek istersen, postun üst kısmındaki "v" veya "..." simgesine tıklayıp "Sil"i seçebilirsin. Teslimatla ilgili karşılaştığın zorluk için çok üzgünüz. Elbette böyle bir deneyim yaşamanı istemezdik. Veri güvenliği sebebiyle siparişine sosyal medya üzerinden erişemiyoruz. Kontrollerimizi sağlayabilmemiz için bizimle amzn.to/41vQNEW üzerinden iletişime geçebilir misin? Telefon, canlı sohbet veya e-posta seçenekleri ile bize ulaşabilirsin. Böylece siparişini kontrol edip sana yardımcı olmak için uygun adımları sağlayabiliriz. Ek bir desteğe ihtiyacın olursa, bize DM üzerinden ulaşabilirsin. - Sena

Amazon üzerinden 12 Nisan Pazar günü araba paspas takımı siparişi verdim. Sipariş numaram 408-0274571-8921933, kargonun Ekol Kargo takip numarası ise ZA7308599’dur. Salı günü kolay gelsin kargo firmasından kargomun 2 saat içinde tarafıma teslim edileceğine dair mesaj aldım. Ancak mesaja rağmen ne kargo teslim edildi ne de teslimatla ilgili yeni bir bilgilendirme yapıldı. Şu an itibarıyla sipariş üzerinden 4 gün geçti ve hâlâ ürün elime ulaşmadı. Kolay gelsin kargo firmasının müşteri ilişkilerini aradığımda, kargomun kendi şubelerinde bekletildiğini söylediler, başka bir açıklama veya çözüm sunulmadı. Amazon gibi kurumsal bir firmanın, müşteri memnuniyetine bu kadar duyarsız çalışan bir kargo firmasıyla iş birliği içinde olmasını anlamakta güçlük çekiyorum. Siparişimin en kısa sürede teslim edilmesini ve bu gecikme ile ilgilenen, süreç hakkında net bilgi veren bir geri dönüş yapılmasını talep ediyorum. @amazon @AmazonHelp

@yukinerun @amazon @yukinerun 失礼いたします、Amazonです。ご迷惑をおかけしております。 置き配を利用しないに設定しても置き配が行われた場合、商品の件も含め、カスタマーサービスで状況を確認させていただきます。お手数ですが以下URLよりご連絡いただけますでしょうか。 amzn.to/4tFLajp　古賀

Amazonで注文したら置き配しないってしてるのに雨の中置き配されたり、帯がぐちゃぐちゃになってて草 新しいの送って欲しい どうなってんの？ @amazon

@i_aabhansh As mentioned earlier, the resolution provided by our Specialist team is the best we could offer. Appreciate your patience and understanding. -Sumit

@AmazonHelp This response is unacceptable. The matter is already under legal proceedings through E-Jagriti. Denying refund without providing any evidence despite successful pickup verification clearly constitutes deficiency in service. I will proceed with the case unless i get my money back

Filed legal complaint against Amazon for denying refund without proof. Case now in consumer court, case number:202604150883 Refund accepted pickup, still denied. Resolve before court escalation. @AmazonHelp @amazonIN @raghav_chadha @jagograhakjago #scamhelp #scam #consumerrights

@Chinna__03 Please reach out to our Specialist team for additional support. -Tanmaya

@AmazonHelp The specialist team has connected and disconnected the chat without proper resolution

@amazon @AmazonHelp @amazonIN Team I have purchased a product from Amazon and received a diff product and investigation has been registered for the same. Can you assist me asap. I am not receiving proper resolution from your team

@ardenterhsjk We're sorry to hear that your orders are getting cancelled. We request you to please follow up with the same email you've received from our OFM team for further assistance. -Idrees

@amazonIN Also you guys send defective edible products most of the time is customer not supposed to return or replace those items which they paid for, apparently if you do so then amazon finds it ofm is this even real

ご返信いただきありがとうございます。ご不便をおかけし申し訳ございません。 繰り返しのご案内となってしまい大変恐れ入りますが、カスタマーサービスで詳細を確認させていただきますので、下記リンクよりお問い合わせくださいますと幸いです。amzn.to/3Ra8jsP 何卒よろしくお願いいたします。 -萩

@AmazonHelp ボックス番号しかない

Amazonの配達、BOXに入れて行ったらしいが暗証番号わからないから詰んだ。

@Jian_Chi_Hu Amazon公式です。ご心配をおかけしております。よろしければ以下「メッセージで返信」ボタンより、DMにてご連絡いただけないでしょうか。DMでは改めて詳細の記載は不要です。その際、注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。- 田中 twitter.com/messages/compo…

2月25日に注文して未だ発送されません…… #amazon #amazon_jp

@Soumen21191535 As the issue was escalated by our team, kindly check for an Email from our team and follow up with them for any further assistance in this regard. - Waseem

@AmazonHelp @amazonIN Issue is not resolved yet Pls expedite delivery asap

@AmazonHelp @amazonIN pls be bit sensitive to customer complaint After promising next day delivery, you couldn't deliver Upon escalation, ur agent again shared Link and again delivery postponed to 10pm today Do you really care for customers

We apologize for the incorrect tracking update. Please 'raise a query' by following the steps provided in the help page here: amzn.to/4cLuCRm and check with your neighbors/security, etc. Once the query is submitted, we request you to wait until the resolution date which is provided in the application after raising a query. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Fasi

@AmazonHelp regarding order 406-1605669-6225941, I have been cheated by your side. The order is shown as delivered, but nobody has delivered it. Your customer care is incompetent. Please resolve this issue issue.

@kushalambo We'd like to check this further, please contact our Amazon Prime Video support team through this link shared above, our team will assist you accordingly. -Swagata

@AmazonHelp Already I have written two emails. As there's no solution I posted it here

@PrimeVideoIN I’m in middle of a movie marathon & #NowYouSeeMe2" has a major audio lag on Hindi track. ​It’s out of sync from 00:00:00. As a premium adfree subscriber, this is really disappointing. Please have your technical team fix the audio mapping? @AmazonHelp #primevideo

@kimimiyu 失礼します、Amazonです。ご迷惑をおかけしております。一般的なご案内となりますが、発送元がAmazonの場合、一部の置き配をご利用いただけない場合を除き、置き配(玄関前への配置)を標準配送としております。置き配場所の変更や解除をご希望の場合は、お手数ですがヘルプページをご参照のうえ、変更を設定いただけますと幸いです。amzn.to/4clXUEQ なお、配送業者Amazonにて、置き配をしないに設定していたにも関わらず、置き配が行われていた場合、カスタマーサービスで詳細を確認させていただきます。お手数ですが、以下のリンクよりお問い合わせいただけますでしょうか。amzn.to/4dKc4ly 担当の配送業者がAmazon以外の場合は、恐れ入りますが、直接配送業者までお問い合わせいただけますでしょうか。amzn.to/4t6a8bQ -鈴木

Amazonで購入した サカナクションのDVDが届いた📀 少しずつ買い集めてる🎶 メディア類はなるべく新品で 買いたくて店頭に無いものはAmazonで。 また置き配されてたけど😭

@sathanbabu @sathanbabu In that case, kindly share your details here : amzn.to/3OoMUOY, and we'll get back to you within 6-12 hours. - Waseem

@AmazonHelp Your chat link is not working.

失礼いたします、Amazonです。お届けにおいてご迷惑をおかけしております。 お受け取りに関するメールが届いていないか、メッセージセンター( amzn.to/1C8sX37 )もご確認いただけますでしょうか。 メールが届いていない場合は、カスタマーサービスで詳細を確認いたしますので、お手数ですが以下のリンクよりお問い合わせくださいますようお願いいたします。 amzn.to/4sExFPX　古賀

宅配ボックスのパスワード、いつも紙にもメールにもいれてくれないのなんなの Amazonの場合どこに言えば良いの

@DesiExport We're sorry to hear you didn't receive your order, but tracking shows it was delivered. As the order is not delivered please raise a query by following the steps mentioned here: amzn.to/2TJZtDo, and wait for the time shown on the app. Please write us back if you need any more assistance on the same, to assist you accordingly. - Waseem

@amazonIN @AmazonHelp your delivery person run with my order and haven't delivered it to anyone whom I know. It's been over 4 hours since delivery was marked as delivered. I want my order in the next 2 hours You are doing fraud as you have removed the calling support Call me.

@ignouwriters @amazonIN @ignouwriters We are sorry about your issue with the delivery agent. This isn't the experience we want for you. Kindly report it to our support team here: amzn.to/3JT9ckz, for further assistance in this regard. Appreciate your understanding. -Salwa

@amazonIN 368426084357 Unexpected from Amazon. Delivery boy says parcel is at his home and he’s out of station—completely unacceptable. If unavailable, parcel should be at warehouse. Please resolve urgently. Urgent shipment—please get it delivered ASAP.

@33_vanaja We apologize for the inconvenient experience you had with your AC order delivery and our support team. Kindly connect with our team here: amzn.to/4msmit2. So that we will check and assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Sumit

@AmazonHelp @amazon @amazonIN_victim @amazonIN Hi this Vanitha I'm really fed up with customer care people, i have called CC regarding my AC order delivery related i have spoken with the Abilash he is that he is a manager & he said he will call but still he didn't call still