Do you know someone who needs some help staying connected? Send them an O2 Christmas Sim Card, available in-store or online, on us 🎁 See more 👉 o2uk.co/O2ChristmasSim… #O2BetterConnected

@O2 Hi I've been waiting for a replacement sim card for two weeks now. Is that usual? Can you help with this ?..

@O2 @virginmedia I need some help getting online again. Sort it out.

@O2 @virginmedia They won’t stay connected with an o2 sim - worse…network….ever…. I got an 02 SIM card with my VM deal so swapped from Virgin mobile. It’s shockingly bad.

@O2 @virginmedia Yes I need help getting connected not had internet since last Wednesday. Have literally been around the world speaking to Virgin customer service. These people are experts in apologising but when it comes to resolving a fault then they’re absolutely useless. STILL NO INTERNET!!!

@O2 I need help staying connected on my home broadband, I'm with @virginmedia could you suggest another?? @TalkTalk or @VodafoneUK maybe?? How about @EE I hear they have some good deals and a reliable service

@O2 @virginmedia I know someone who.needs help. Me. I am not getting the service with my current provider- virgin media. Who would you advise I move to?

@O2 Just don't expect any customer service 😂. I've been waiting over a week for my number to be ported over.

@O2 Can you arrange for me to receive text messages?!

@O2 FIX YOUR ODEON TICKETS ON YOUR APP NOT ONCE CAN I GET ONE AND I GO ON IT THE SECOND IT HITS 2 AND ALWAYS SAYS OUT OF STOCK!!!!!