Happy Monday to everyone except the person who said they’d call me ‘some point today’. No relaxing for me x

@O2 Was it? Where’s my order that I was expecting on Friday? Where is my call from a manager to complain about all the lies 202 have told me?

@O2 How do I ‘pop into your DM’s? Have tried every other way to get to speak to O2 so would like to give this a try before I go to the ombudsman.

@O2 @LutzSchueler Why are my DM’s to O2 on X not being responded from yesterday? You took £1084.00 from my bank account due to a fault your end that you have admitted to. I want contact asap.. I am a very unhappy ex customer

@O2 Have been waiting for the 'call back from O2 'some point today' for three weeks!

@O2 Been waiting for a refund from someone tor two weeks I feel the pain

@O2 this is where you set your voicemail to 'if this can be resolved through email perfect that's the only way you are going to reach me'

@O2 You’re lucky - no one can contact me if our if the house thanks to your network. No mobile data since Friday!! What’s going on??? Some kind of communication would be nice

@O2 You'll be alright your network is shit so they won't be able to get through

@O2 Here for the comments. Glad (wrong word) it’s not just me. O2 you are an absolute shit show.

@O2 How about the O2 people who have been ringing me back for the last god only knows how long now to fix my account? Call yourselves a telecommunications company? You are hilarious!

@O2 Own medicine - how does it taste? Thats the sort of shitty “customer care” that @O2 excell at 😂😂😂

@O2 Hang in there 😰

@O2 Been waiting for a “call back” from someone for the past week ..

Not so happy for me. Your call centre staff damaged my credit elligibility and I've been through weeks of hell not knowing what will happen. I was planning to switchup then shut down two of my contracts. I can't because your negligence has trapped me in them. Today would have been my nan's 101st birthday. We lost her last December. I was supposed to be focused on her memory, not having to explain what you did to me to a barely informed assistant manager. He was earnest in wanting to help but it became clear to me that no progress had been made and the other manager that was handling my complaint passed the buck. He just took over an hour of my life I don't get back and then didn't help me yet again. Finishing that lost time with the news that someone in your company cancelled my formal complaint. That's pretty below the belt O2. You really know how to destroy your customers. Thanks for thoroughly depressing me on her birthday. Take your damn phones back. #O2hell

Spent over an hour on the phone talking with a manager who didn't seem to have the actual ability to help me. Still stuck, O2. You are now causing health damaging levels of stress. I found out from thus guy that someone in your company tried shutting down my complaint without my consent. I'm calling the ombudsman tomorrow. They can help me anytime if you engage in scumbag tactics like that. Trying to reset the two month clock won't work. I wish I'd never come back to this company.

@O2 I’m still waiting for @OctopusEnergy engineer to arrive despite being only half an hour now to the cut off point:( No phone call from them or explanation😭

@O2 still the best network in UK / Europe !

@O2 Good morning,enjoy the day. Thanks everyone.

@O2 Still waiting on you phoning me from April….. too customer service this 😂😂😂😂😂😂😂

@O2 Same as the o2 managers and retention team

@O2 My phone has been blocked by O2 for 5 days now. The number is being used by fraudsters. Someone from UAE contacted me on WhatsApp asking why I was calling them! How did O2 allow my number to be cloned and used? Do you have staff that are compromising your clients accounts?

@O2 A Chinese local government official allegedly posted on social media: 'Our policy is to kill Japanese people! news.yahoo.co.jp/articles/9de41…