Contact Center Technology Insights

@Kaltura Introduces Agentic AI Conversational Avatars for Enterprises Read more: bit.ly/4rxWAo7 #Kaltura #AgenticAI #ConversationalAI #AIAvatars #EnterpriseAI #DigitalExperience #ArtificialIntelligence

EverFast Fiber Selects @GOCareCX to Modernize Digital Customer Experience Read more: bit.ly/470q1aN #EverFastFiber #GOCare #CustomerExperience #CX #DigitalTransformation #Telecom #Broadband

@AdeccoGroup Expands @salesforce Partnership with Agentforce 360 Deal Read more: bit.ly/4dkLVcJ #Adecco #Salesforce #Agentforce360 #AI #WorkforceSolutions #DigitalTransformation

@upwindsecurity Partners with @Microsoft to Strengthen Azure Runtime Security Read more: bit.ly/4rsbqMM #Upwind #Microsoft #Azure #CloudSecurity #RuntimeSecurity #CyberSecurity #CloudComputing

@hcltech Expands @googlecloud Collaboration to Accelerate Agentic AI Read more: bit.ly/40ZRCW7 #HCLTech #GoogleCloud #AgenticAI #ArtificialIntelligence #EnterpriseAI #CloudComputing #DigitalTransformation

🧠@kustomer Launches Enterprise AI Platform to Modernize Helpdesks 🔗 Read more: bit.ly/4lt5Qs7 #Kustomer #CustomerSupport #Helpdesk #EnterpriseAI #CX #Automation #CustomerExperience

⚡ @Zoom Expands Agentic AI Platform to Automate Enterprise Workflows 🔗 Read more: bit.ly/4dhnAEE #Zoom #AgenticAI #EnterpriseAI #WorkflowAutomation #FutureOfWork #Productivity #AI

🤖@NectarUC Launches AI Assistant to Turn Observability Data into Intelligence 🔗 Read more: bit.ly/4b73XxP #Nectar #Observability #AI #ITOperations #AIOps #DataIntelligence

💡 Spearfish Launches Contextual Intelligence Platform for Contact Centers 🔗 Read more: bit.ly/4lp23fa #Spearfish #ContactCenter #CustomerExperience #AI #CX #ConversationalAI #CustomerSupport

🚀 @BuildoutInc Launches CRM to Complete AI-Powered CRE Deal Engine 🔗 Read more: bit.ly/4sJK5qw #Buildout #PropTech #CommercialRealEstate #AI #CRM #RealEstateTech #Automation

🚨 @CatoNetworks Introduces Auto-Adaptive Threat Prevention Engine 🔗 Read more: bit.ly/4diBCpz #CatoNetworks #CyberSecurity #ThreatPrevention #NetworkSecurity #SASE #CyberDefense #Infosec

📣 @RadialCorp Partners with @Riskified to Strengthen Ecommerce Fraud Protection 🔗 Read more: bit.ly/4s4xspZ #Radial #Riskified #Ecommerce #FraudProtection #CyberSecurity #RetailTech #OnlineRetail

📣 Mimecast Launches API Email Security with Full Threat Detection 🔗 Read more: bit.ly/4bioBdc #Mimecast #EmailSecurity #CyberSecurity #ThreatDetection #API #CloudSecurity #InfoSec

📣 @Microsoft Integrates Anthropic Technology into Copilot 🔗 Read more: bit.ly/40WTv5Q #Microsoft #Copilot #Anthropic #AI #GenerativeAI #ArtificialIntelligence #Productivity

📣 @assembledhq Introduces AI Experience Scores for Support Teams 🔗 Read more: bit.ly/413C0Rn #Assembled #AI #CustomerSupport #CustomerExperience #SupportTeams #AIInsights #Automation

📣 @TCS Opens Gemini Experience Center in the US for AI Manufacturing 🔗 Read more: bit.ly/4bk3t6a #TCS #GeminiExperienceCenter #AI #Manufacturing #Industry40 #DigitalTransformation

🚀 @CallMiner Introduces Advanced AI Capabilities to Boost CX Automation 🔗 Read more: bit.ly/4sBx3v0 #CallMiner #AI #CXAutomation #CustomerExperience #ConversationalAI #EnterpriseAI #DigitalTransformation

🚀 @DecagonAI Launches Proactive AI Agents to Transform Customer Experience 🔗 Read more: bit.ly/4rnCpZI #Decagon #AIAgents #CustomerExperience #CXInnovation #ConversationalAI #EnterpriseAI #Automation

🚀 @tech_mahindra & @Microsoft Launch Ontology-Driven Agentic AI Platform 🔗 Read more: bit.ly/3N8oU2a #TechMahindra #Microsoft #AgenticAI #AIPlatform #EnterpriseAI #Automation #DigitalTransformation

🚀 @DevnagriAI Launches Speech AI for Multilingual Enterprise Voice Workflows 🔗 Read more: bit.ly/4b138q7 #DevnagriAI #SpeechAI #ConversationalAI #VoiceTech #EnterpriseAI #MultilingualAI #DigitalTransformation