Decagon

Introducing Decagon Labs. The research team behind the models and infrastructure powering 80% of Decagon’s model traffic. More in the thread. ↓

@Colframer soon!

@DecagonAI Nice .. any engineering / leadership roles ?

We're opening an office in Sydney. 🇦🇺 We've been seeing strong pull from teams in the APAC region, especially from companies operating across large geographies, extended hours, and global customer bases. And, we're building our team on the ground. Check the thread to join our founding team in Australia.

@hrygao We're rooting for u

Pls like this so I can get a @DecagonAI twitter badge 🥺

I spent the last few weeks at @DecagonAI building and deploying a voice agent for one of the largest tax prep companies in the world. Here's what I learned 🧵

Announcement Blog: decagon.ai/blog/bringing-…

Enterprise SE: jobs.ashbyhq.com/decagon/95dade…

These optimization tools are available through Duet, your AI partner for building and managing your agent across the platform. Read more in the launch blog: decagon.ai/blog/automatic…

Root Cause Analysis surfaces the highest-impact issues across real conversations, clusters them into clear themes, and shows teams exactly where to focus to improve performance.

Automatic Optimization and Root Cause Analysis are now available in Decagon. Automatic Optimization improves the agent as it’s being built and Root Cause Analysis turns conversation data into clear, prioritized actions. 🧵

Join Decagon: decagon.ai/careers

Chloe Mark on Good Company this week and she did not disappoint! Her take: retention >> recruiting. If someone doesn't stick, you've just created 2x the problem. She would know because @DecagonAI has gone from 20 to 300 in a year 🤯 full ep: youtu.be/kOVX0_doEfg

Spots are limited. Request yours here: decagon.ai/decagon-dialog…

We’re taking Decagon Dialogues on the road and heading to New York City. 🗽 Join our co-founders @thejessezhang and @AshwinSreenivas for stories from companies deploying AI at scale, early access to new product announcements, and live demos

Full list: forbes.com/lists/ai50/

Decagon is incredibly proud to be named to this year’s @Forbes AI 50.

@thejessezhang @ScottWu46 @chameleon_jeff @alexandr_wang Legends

Found this photo from the internship :) Very rewarding to see how people from childhood + college journey through life. Some of us have known each other since 6th grade. @ScottWu46 @chameleon_jeff @alexandr_wang

Apply here if this sounds like a good fit for you or someone you know: decagon.ai/careers

When we started this function, it was a bit of an experiment. It’s been a massive success and in many ways, this team has been a secret weapon for us as we’ve grown.