Xfinity Support

@SCARFACE_181 Hello! We understand that you are expecting a refund for changing the plan, and now you don't need to worry as we are here to make things right for you. Please DM us your first and last name along with your complete service address so that we can assist you better. twitter.com/messages/compo…

@XfinitySupport I believe I was supposed to get a partial refund since I changed my internet plan

@Eharchak Hello! Thank you for reaching out to the Xfinity Support Team. I will surely assist you with your concern. Please DM us your first and last name along with your complete service address so that we can locate your account and assist you further. twitter.com/messages/compo…

@XfinitySupport do i need to do something with my comcast email? I currently have my comcast email forwarded to my gmail account. Do i have to move my comcast account to yahoo? Thank you

@TechNTecs Hi there! Thank you for contacting the Xfinity Support Team. We understand that you're facing an issue with your internet service. Please DM us with your complete name and address, so we can assist.

I have 1.1 Gbps internet speed — elite. Please explain why @Xfinity has been interrupting my service on and off for the past week as they claim they’re enhancing the network in my area.. A first world problem, sure, but I’m going to crash out @XfinitySupport

@ChavezRB6 Hi there! I have seen your post regarding the activation of Peacock Premium which is a part of your plan. Please DM us with your first and last name, along with the complete service address so that we can look into the matter. twitter.com/messages/compo…

@XfinitySupport Got an email saying I qualify for free Peacock. Go through the steps to activate it. Repeated errors. After an hour of troubleshooting, I gave up. Found that many people struggle with these errors. Why make these extra steps and not just activate it automatically

@CryptoVMole Hey there! Thank you for contacting the Xfinity Support Team. We understand that you're concerned about the services at your location. Please DM us your first and last name, complete service address, and the zip code, so we can assist you further. twitter.com/messages/compo…

@XfinitySupport wifi down again. Almost everyday this week wifi goes out. Can we get credit for these outages. I checked the router and it's working. If it was the router, we wouldn't have wifi for the majority of the time.

@SyedGoldenluck Hello there! We saw your post regarding the TV concern, and would like to help. To get started, please share your first and last name with the complete service address. twitter.com/messages/compo…

@XfinitySupport Hi. I have a TV on my DVR that Canceled. It is still showing up On Demand, how I stop it and get rid of it?

@justkaitany Hey there! Thank you for contacting the Xfinity Support Team. We understand that you're concerned about the access to your account. Please DM us your first and last name, complete service address, and the zip code, so we can assist you further. twitter.com/messages/compo…

@Xfinity @XfinitySupport how inconvenient it is that I can’t reset my password to access my account. Even though I’m prompt to call a number for help that can’t help me. Being told to go to a store to reset a password is mind blowing.

@drkknyt98 Hello! Thank you for contacting us on this platform. Please send us a DM with your first and last name and complete address. We will look into your concern. twitter.com/messages/compo…

@prmade313raised You and me both. The thing is, when they shut one bot down. They choose another bank of numbers and new area codes and start all over again. @TMobileHelp @XfinitySupport @ATT @VerizonSupport what’s the plan?

Somebody please make it stop! 🥹

@soclude Hello! Thank you for contacting us on this platform. Please send us a DM with your first and last name and complete address. We will look into your concern. twitter.com/messages/compo…

I aint even gonna be able to play crimson desert tonight bruh 80 gig download then system update then additional 21 gig update bruh wtf ps5 pro @sony @XfinitySupport @CrimsonDesert_

@Phil23829913623 Hello! Thank you for contacting us on this platform. Please send us a DM with your first and last name and complete address. We will look into your concern. twitter.com/messages/compo…

@XfinitySupport Why do I continually have B/S in my last watched list. And can't get delete it.

@Jeffreedom2 Hello! We can see that you are concerned about your internet connection as it is essential to have a reliable internet service. Rest assured, we will check the reason behind it and help you with your issue. To get started, please DM us. twitter.com/messages/compo…

@XfinitySupport My internet doesn’t work. Why did you abandon me?

We extended access, free of charge, to our Xfinity WiFi hotspots in the Nashville area to help everyone stay connected, including non-Xfinity members. Xfinity WiFi hotspots will stay open until 4:00 p.m. CT, on Fri, Feb. 13. Find locations at xfinity.com/learn/mobile/n…

@cosmostheinlost We sincerely apologize for the inconvenience you had to face, I would like to look into the concern and analyze the whole scenario. Please DM us with your first and last name and complete service address. twitter.com/messages/compo…

This week @Xfinity was supposed to "upgrade" our services in south South Bend on Tuesday morning. What it has turned into is a whole week of almost no Internet service, esp. wifi. Not a peep from @XfinitySupport about refunding us. Some "upgrade" this is! Disappointing.

@eVilleMike We sincerely apologize for the inconvenience you had to face, I would like to look into the concern and analyze the whole scenario. Please DM us with your first and last name and complete service address. twitter.com/messages/compo…

@XfinitySupport You don't get to hide from this in the DMs. I've lodged a complaint with you online, and with the Colorado AG's office. I don't pay for what I don't get.

@XfinitySupport What the hell's going on with your internet service today? I've had to restart twice in the last hour. What am I paying you for? (Lakewood CO) cc: @COAttnyGeneral

@IrrelevantSpor We regret the inconvenience caused by the cable issues. This was not the kind of experience Xfinity wants its members to have with us. Please DM us your first and last name, along with your complete service address, including the zip code. twitter.com/messages/compo…

@XfinitySupport Just fix your product, it happens every weekend. Crazy you can offer it and it only stays good about 15 minutes before freezing every game

@XfinitySupport get your shit together. Can watch one March Madness game at a time no problem. Multi view though, no chance…. Blacks out whole screen, freezes, says system error try again later. How you going to have all these problems in the biggest day of the year?!?!?

@deleet0 Hi there! Thank you for contacting the Xfinity Support Team. We will be happy to help you. Please DM us your first and last name along with your complete service address, including zip code. twitter.com/messages/compo…

@Xfinity @XfinitySupport guys, chill with the mobile notifications 😂

@RealHappyMapper Hello! Thank you for contacting the Xfinity support team. Please rest assured, you're connected with the right person; I'll be more than happy to assist you! Please DM us your complete name and service address. twitter.com/messages/compo…

@XfinitySupport my internet has been taken down every day this week for updgrades and by the end of the day I recieve a message that the work couldn't be completed. I work from home. Make this right. Plan better. Communicate better.

@Mayur_Akola Please connect with us in DM, via clicking the shared link to chat with us, so we can assist you accordingly. twitter.com/messages/compo…

@XfinitySupport @XfinitySupport I received your DM regarding my Pixel 6 (Order GS.8815-2776-0130), but your system is not allowing me to reply. Please Follow me or adjust your settings so I can send you the IMEI and receipt details.

Hey @MadeByGoogle @GoogleStore, I need urgent help. I ordered an "Unlocked" Pixel 6 (Order GS.8815-2776-0130), but received a device locked to @XfinitySupport. I can't use this "Unlocked" asset I paid $599 for. Please whitelist IMEI 357773160691347. #Pixel6 #GoogleStore Error