Diane Almond

@bookingcom @bookingcom telling me you will get back to me in 24-48 hours about cancelling a reservation I have FOR TODAY that I have been contacting you and the property about since Sunday is not helpful at all. I need to know now because I cannot pay for two hotels.

@desmond_codes Hi there, thank you for reaching out to us. We regret to hear that you did not hear back regarding your request. If you would like us to take a look at your reservation, please provide the reservation number, pin code, and the name of the guest in DM.

@bookingcom I’ve made a couple of requests to cancel my booking of one night for tomorrow because I didn’t feel safe at the hotel last time. You said in the app that I’d have a response in 24 hours but I haven’t. I contacted you about this earlier in the week when I stayed there.

@bookingcom Wow the spam has really ramped up on here. Actual @bookingcom can you please contact me, I’m getting loads of spam now too which I’d rather not have to deal with.

@bookingcom It’s been 36 hours now since my request and my booking is tonight, I’ve not received a reply on the app or after DMing you my details on here, can you please expedite this? Thank you.

@bookingcom Thank you, I’ve sent those, can you please act quickly? I’m due to stay there tonight but it’s unsafe because it’s on a street that taxis can’t reach, you need to ring the doorbell to get in (even after check-in), and the staff don’t always answer the door.

@duolingo thank you for your blog on using gender neutral pronouns in Spanish. When will you be integrating these into your main curriculum please?

@Uber_Support I have contacted Uber. My app has not been accepting ANY payment methods for 6 months so I have been unable to use it at all. Uber said it was my bank but I’ve tried PayPal and credit cards with different banks. Can you please resolve this issue for me.

@cabify_arg hello. My app won’t let me log in. I don’t have a VPN altering my location to another country. I have reinstalled the app. I try to log in with every method on the login page, Apple, Google, phone number and it says “something has gone wrong”

@AirbnbHelp Thank you.

@desmond_codes We've responded to your DM. Kindly check it in your most convenient time. Thank you!

@AirbnbHelp hello I’ve got to an Airbnb today and the host told me the air conditioner unit has heating. But it is not working. It’s absolutely freezing and it’s still daytime. I have spoken to the host and support but I don’t yet have a resolution. I’m so cold. Please help.

@AirbnbHelp I’ve replied to you.

@desmond_codes Hi Diane, we'd like to take a look. Could you please DM us the email address associated with your Airbnb account? Thank you. twitter.com/messages/compo…

@BAecobici Why can’t foreigners use bikes right now? This is one of the great things about the city and I can’t use it. It’s very disappointing and seems discriminatory to exclude foreigners.

@Data_Annotation Hello, I’ve applied to work for you. I’ve filled out my profile in full but I can’t see the interview/screening tasks. I’ve contacted support but I’ve not heard back. Could you please get in touch?

@flybondioficial Hi, my flight destination was changed due to the strikes. I incurred additional transportation charges and was not offered alternative transportation. I would like to be reimbursed for the taxi journey I had to take. I can send you the receipt. Please assist.

@Hertz I can’t cancel or modify my booking because your site is down. The local centre said I have to do it through Hertz Argentina and Hertz Argentina said I have to do it through you

@monzo No that didn’t fix it unfortunately.

@desmond_codes Hi Hannah 👋 We're sorry for the trouble 😔 Would you mind deleting and reinstalling the app to see if this fixes the issue? Let us know how you get on.

@monzo hi I’m trying to get help through the chat for something important. The help chat isn’t working in the app.

@monzo Thank you

@AirbnbHelp I’ve DMed you thank you. I’m waiting on a reply.

@desmond_codes Hi there, we would like to look into this for you. Could you DM us the email address associated with the Airbnb account? Thank you. twitter.com/messages/compo…

@Airbnb @AirbnbHelp hello I’m having problems with my Airbnb. There is a overpowering odour from the bathroom that’s causing me to feel nausea. I’m concerned about whether it’s something dangerous. The host is being resistant to helping.

I’ve contacted support on the app and it said I’d be connected in 2-3 minutes but I’ve been waiting nearly two hours for a response.