Emanuele Blanco

@British_Airways Thank you I’ve been able to fix this now.

@manub Hi Emanuele, I'm sorry for the delay in getting back to you and to hear about this issue. Please send us your Executive Club Membership Number via DM so we can take a closer look. We'll also need you to confirm your full name and contact details for data protection. Bethan twitter.com/messages/compo…

@British_Airways I’m unable to login to your app. The password is correct. Are you experiencing some issues with your systems?

@SW_Help is there any news on rolling out contactless PAYG to stations such as Staines? The date slipped from December to Spring 2024 but there haven’t been any announcements yet.

@SW_Help /cc @HuwMerriman @KwasiKwarteng as Rail Minister and Spelthorne MP would be good to hear what’s your thoughts on this matter.

@manub I cannot confirm that sorry. ^DM

@SW_Help is there any news if Staines station still plans to accept contactless payment by the end of December, as highlighted by gov.uk/government/new…? /cc @HuwMerriman

@SW_Help Thanks. Hope you understand is pretty underwhelming hearing such a publicised announcement for then nothing to happen. The article says stations are responsible for making this a reality. When we can expect to hear more about this?

@manub Hi, there is no current update at this time. ^DM

@British_Airways are your flights to Iceland from Heathrow carrying on as scheduled over the increased state of alert for volcanic activity? I’m flying in a few days and would like to understand my options.

@SW_Help I heard the contactless ticketing area will be extended to Staines as of December. Do you have more details on the day this will be rolled out?

👰‍♀️ 🤵‍♂️ Wise + Swift - a match made in heaven ? 🌐 Swift is the messaging protocol that banks use to share metadata on international payments.

@discoveryplusUK I have a TNT Sports subscription and it's claimed that all Serie A matches will be streamed - but Juventus vs Lazio today is not. that's utterly disappointing, surely there's grounds for false advertising?

@rjrodger @Wise @linthicum88 I'll drop you a DM.

@wise @manub @linthicum88 Thanks for resolving the recent issue! I do really like your service, but you kinda dropped the ball on this one - technically. I would be very happy to do a call to give you some feedback specifics, since your underlying bug is still there...

@SW_Help So how will we get back home? We’re stuck at Whitton platform and nobody is telling us anything.

@manub Hi, unfortunately, this service will be terminated at Whitton; apologies for the delay to your journey ^MC

@SW_Help stuck at Whitton on the 18.43 train from Clapham Junction to Windsor due to a faulty door. Staff opened the doors but we know nothing about when the service will resume. Can you help?

@SW_Help @JoebiWan94 Well the train has just been cancelled and we’re waiting on the platform. Nobody is telling us what’s going on.

@JoebiWan94 Hello Joe, the communication alarm was set off because of the door issue - both prevented the service from moving forward but the issue has now been fixed. I'm very sorry if this has caused you any delays this evening. ^NW

@virginmedia extremely distressing to have to spend more than half an hour on the phone with your customer service because you're still billing me for a period well after the last day of my contract with you, which I requested to cancel with 2 months' notice and you acknowledged.

. @Wise Tech day - our biannual tech conference kicks off. Every 6 months we get together to share, learn & celebrate progress & failures. It’s amazing to have most of our team together in person in Tallinn after so many years. We are hiring - wise.jobs.

@British_Airways I’ve claimed missing partner points for multiple flights with Finnair and I haven’t heard anything yet. Used to be smooth but now I never get points straight away, could you please check?

@SW_Help I’ve got a ticket loaded on a smart card from Staines to Shoreditch High Street, which includes a part of the journey on the Overground. The overground trains have been cancelled - I’m now paying out of my pocket to reach Clapham Junction. How do I get a refund?

@British_Airways I’m unable to login to your app on iOS. Has been like this for a couple of days now. Web works.

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