@24hours//Cs Team.

@rob1wheeler @rob1wheeler We are sorry to hear about your experience, Please send us a DM with your contact information, and we will have a specialist reach out to you directly to assist with your concerns. Thank you.

@premierinn hi, I booked a hotel last week but can’t find any booking reference. Would you be able to help please- thanks

@precious_julia @precious_julia We are sorry to hear about your experience, Please send us a DM with your contact information, and we will have a specialist reach out to you directly to assist with your concerns. Thank you.

@TheTonyHadley Heartbroken we can’t make the gig next week💔 my sis now starts chemo that day,it was meant to be a much‑needed break @premierinn & @thetrainline have showed incredible compassion. Faith in humanity restored 🙏💜 @TonyHadley is there anything you can do please?

@ryan46king @ryan46king We are sorry to hear about your experience, Please send us a DM with your contact information, and we will have a specialist reach out to you directly to assist with your concerns. Thank you.

@premierinn no hot water at all In your Paddington basin hotel are you aware?! Guests are freezing

@Rebel0014 ,@Rebel0014 We are sorry to hear about your experience, Please send us a DM with your contact information, and we will have a specialist reach out to you directly to assist with your concerns. Thank you.

@premierinn can you help me a booking pls ? I can’t get hold of you on phone