Amazon Europe

@its_silvify ¡Hola, Silvia! Lamentamos escuchar al respecto. Por favor ponte en contacto con nosotros por medio de un Mensaje Directo para dar seguimiento a tu caso. -Laura C. twitter.com/messages/compo…

Es para reírse lo de @amazon . Hace unas semanas pedí una cámara para un regalo. Se perdió y cuando reclamé la persona que me tenía que hacer la devolución, no la tramitó. Aún sigo esperando ese pago (después de reclamarlo). +sigo

@tokubirb @tokubirb Thank you for your feedback, and we encourage not including personally identifiable information (Subscription ID)over social media. If you’d like to delete your Tweet, click the "v" or "..." icon at the top of the tweet and select "Delete Tweet". Enjoy your day! -Donald

yeah ill get right on that.

@MogarPrime17 Hi there. We'd like to assist you with this. When you have a moment, can you send us a DM using the included link? Without sharing personal account/order details, do you mind telling us more about what's going on? -Rochelle twitter.com/messages/compo…

@Rajnishah Thank you for the additional information! We're not able to view your account via social media. Please reach out to us here: amzn.to/UKContactUS, when you have a chance. We'll be more than happy to look into this with you further. -Rochelle

@chucklesthescot Hi there. We'd like to assist you with this. When you have a moment, can you send us a DM using the included link? Make sure to not share any personal or account information for security purposes. -Rochelle twitter.com/messages/compo…

@ZazaDirtyHoneyL Bonjour Elsa, nous aimerions vous assister à ce sujet, veuillez nous contacter via DM. Nous ferons de notre mieux pour vous aider. Veuillez ne pas partager d'informations personnelles. -Zahira twitter.com/messages/compo…

Sauf que rien dans ma boite aux lettres. Alors soit c’est le facteur qui s’est gardé mon colis, soit il l’a mis dans la boite aux lettres d’un voisin qui l’a gardé du coup, soit c’est amazon qui a pris mon colis en me livrant un autre colis. Amazon est passé après la poste.

Je suis vraiment un chat noir avec les colis moi. Mais là c’est vraiment la galère. J’attendais un colis de la fnac. Il a été expédié dimanche. Du coup hier soir avant de me coucher je regarde le suivi pour voir où il en est. Et là je vois que le colis a été livré lundi.

@oolon Hello. Use this site link: amzn.to/483VRRV, to provide us your order information and the situation. We'll be in touch back with you as soon as we can. -Donald

@AmazonEurope - especially when they are saying I'll "definitely" get the refund after the automated process has finished it's glacially slow cycle. If definite, then why not right away?

Still waiting for @AmazonUK to refund me for the laptop that when delivered was a box of Daz and some coop cat food. Swapped out somewhere en route. Despite their system saying I'd be refunded on the 2nd Dec twitter.com/oolon/status/1…

@oolon Information about refund process times, are listed within our Help pages here: amzn.to/3Ne0Wzb. We can't view this refund over this public platform. Contact us through our site here: amzn.to/485Ijpn, and we can then see the details to it. -Donald

@AmazonAppsUK That wasn't totally helpful, told I'll have to wait til Dec 22nd! Why is it taking so long to refund an obviously incorrect item. Told I'll definitely get the refund, but it'll take the automated system another 2 weeks at least to get it to me. Bit slower than your deliveries!

@arc1471 Also, please don’t provide your order/account details as we consider them to be personal information. Our Twitter page is visible to public. (2/2) -Jayashree

@AmazonHelp Please connect on my email id archittaori1471@gmail.com

It has been 5 days since i have raised the concern Firstly , Amazon did not care to reply Even after giving the pictures of the things i have received. After talking to the customer service today , The Amazon Specialist , named “Ayush” , said the investigation is completed & they have concluded that they have sent the right product When i had asked for the proof , he said he doesnt have any control & cannot help about it Is Amazon cheating its customer & misleading them by sending out the wrong products ? Its shameful for an organisation of this size to do such petty things and not solve consumer problem Will definitely raise a complaint on consumer portal as amazon refuses to help Like & Retweet so that it gets shared to maximum people @amazonIN @MumbaiPolice

@mtunct İadenin durumunu kontrol edip bize bilgi verebilir misin lütfen? İade veya para iadesinin durumunu Siparişlerim sayfasında ilgili siparişin yanındaki Ürün/Para İadesi Durumunu Görüntüleyin’i seçerek görebilirsin. -Emel -Emel

@FabienGame Bonjour, nous sommes navrés d'apprendre que vous n'avez pas encore reçu votre colis. Afin de vous apporter une solution, veuillez nous contacter par DM, sans divulguer vos informations personnelles. -Wahiba twitter.com/messages/compo…

Je suis seul devant ma boîte aux lettres quand je reçois un SMS : "Un livreur Amazon est devant chez vous et a besoin de votre aide..." 😂 Bah non, y'a personne à part moi.

@LeelouWitchyPoo If we can assist with anything else, let us know. -Andrea

Your mistake amazon, not mine. I ain't returning shit. 😂

@skrunklebob Thank you for sharing your thoughts, and we apologize for any frustration. We appreciate your feedback, as it's important in helping us continue to improve our services. If you should have any other future questions or concerns, let us know. We hope you have a good day! -Donald

amazon is so lame, i can buy all the sharpies i want with no issue but i cant get alcohol brush markers shipped here

@IAMKySavali All good, and thank you for letting us know. Enjoy your day! -Donald

@AmazonEurope I’m KyrstaleSavage nope I asked for it to be at the mailbox so delivery 🚚 doesn’t have to walk up the driveway, I let the fed-ex lady drive up to the dirt cuz she a little person an a woman 👩🏼 less walking.

Don’t be any traffic the mail man has to knock on the door 🚪: I have one delivery 🚚 fed-ex and 13th Zodiac. I used to work for Amazon the left the package down by the street the driveway long… I had one person shovel snow ❄️: no reason for anyone to be out here in the sticks🫵🏽

@PrestonMcMurry Thank you for that information, and we'd like to look into this further with you. However, we don't have account or internal access over Twitter. Please contact us through our site here: amzn.to/3XOeHrP. We'll be able to assist accordingly. -Donald

@AmazonEurope I NEVER had ANY interaction with hub locker until it auto-magically 🪄 showed up 5 days ago when I tried to order. Hub locker is NOT in “your addresses”. I only have 2: me & relative. This is a HUGE deal for me: I will NOT pay for a delivery that is not actually *delivered*.

Hello? 🤷🏻‍♂️ @AmazonHelp @amazon

@PrestonMcMurry Is this Amazon Hub Locker address, saved to the "Your Addresses" section of your account here: amzn.to/3Y3Byz2? If it is, you can delete it, so it doesn't populate in the checkout. -Donald

@AmazonEurope I am trying to order something from @Amazon USA. On attempted checkout it is insisting delivery to “amazon hub locker” (like I said). I DO NOT WANT THAT! I want it delivered to my home like my dozens of previous orders! What is point of paying for delivery if I have to pick up?

@olisbahari Please report this to us here: amzn.to/NAContactUs. Thanks. (2/2) -Jack

@olisbahari Hi, sorry to see this. We encourage not including personally identifiable information over Twitter. If you’d like to delete your Tweet click the "v" or "..." icon at the top of the tweet and select "Delete Tweet." (1/2) -Jack