

Wes Cude
2.1K posts





Just because anyone can build software now doesn't mean software is dead. Anyone can bake bread in their home right now, yet 99% of us still choose to buy it from someone else. Simple products are complex! I will always be happy to pay someone to handle the nuances.




Ok - sharing my experience with @lufthansa: I booked Lisbon to Miami, round trip, connecting through Frankfurt. Five days in Miami, hotel already paid for. I was traveling with my mother, who is older. It started with a 3 hour delay. Then they boarded us anyway. Once we were inside the plane, they announced a technical problem. We sat on that plane for 2 hours. No updates, no water, no food. Nothing. Then they told us they had to change the aircraft, and we'd need to wait another 3 hours. We waited. And right as we were about to board the second plane, they announced the flight was canceled. The only rebooking offered was the next day, late afternoon, routing through Canada (if I recall correctly) and then to Miami. With a short trip that made the whole journey pointless. (Hotel was paid in advance though) So we were stranded in Frankfurt overnight. Because of their voucher rule, where accepting the rebooking means giving up your right to a refund, I had to pay for the hotel, food, and everything myself. My mother was exhausted (literally fell asleep in the airport coffee shop) The airport was its own disaster. Staff sent me from queue to queue for hours, unhelpful and almost amused by it, only to eventually tell me to handle it online. Then another three hours just to get my luggage back. I decided it wasn't worth going anymore. The next morning I bought my own flight to Norway and gave up the trip entirely. Then the refund fight. Lufthansa tried to charge me for the Lisbon to Frankfurt leg, as if Frankfurt was somewhere I had chosen to fly to, at a bizarre price almost equal to the entire Lisbon to Miami round trip. They only offered to refund me "the difference." I never wanted to go to Frankfurt. It was their connection, on a journey they canceled. It took months and a long chain of emails, but I eventually got the refund. The reason it worked: I fought the entire thing over email using ChatGPT. That is the actual state of customer service in 2026. You don't win by being right, you win by having the patience of a machine. I still lost money, days, and a trip with my mother. But I got the refund 🫠 (at least) And I had a good time in Oslo (a bit different from Miami tho)



Another AI WOW moment. I just rebuilt Squarespace in 3 days using Claude. I managed 95% of the features I know I use. I love Squarespace but I’m always limited by what the templates offer and I can’t code the custom stuff. With my version I gave it the website design and reverse engineered the page modules to serve it as content, all fully customisable to what we do. I have a team of 8 agents across design, architecture, front end, back and and project management. I’ve gone to bed and they are pulling an all nighter, finishing off the dev, bugs, security and the final features required to make this a system which can publish to the web. I have 7 websites with Squarespace. Probably not for much longer.

Automation is a lie. CLIs are over. The SaaSpocalypse is dumb. A year ago @danshipper came on the podcast to predict where AI was heading. He was remarkably right—including the call that everyone was sleeping on Claude Code. Dan has a unique lens into where things are going because his team at @every is possibly the most AI-pilled group of people in tech. I always learn a ton talking to Dan. So I brought him back for round two. We'll score these in exactly a year: 🔸 Every company will have one “super-agent” in Slack. 🔸 Codex and Claude Code will become the new operating system for knowledge work. 🔸 The AI job apocalypse is not happening. 🔸 PMs and designers will thrive. 🔸 We will read way more AI-generated writing and we will like it. 🔸 "I would buy SaaS stocks right now." Listen now 👇 youtube.com/watch?v=4D3hDm…














🇪🇸 Barcelona is particularly interesting The tourist center used to be just pickpockets targeting tourists, but now you have the highest crime rate in El Raval with drug dens/squats (narco piso), violent robberies and stabbings The problem as a tourist in a new city you'd never know that because Google Maps doesn't tell you But Hoodmaps does 😊

Here's a photo thread on our 4th day in Kazakhstan. It's now that you begin to feel part of the neighborhood. The man who owns your regular convenience store smiles and waves as you pass by. You're beginning to learn the ropes.