Ofcom

@7777Phoenix777 Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

The UK Prime Minister. The US President. One wild global conspiracy. They’re teaming up (reluctantly) to save the world, and it’s as chaotic as it sounds. Heads of State is now streaming on @primevideouk.

@aj_okaka Hi AJ, We use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

Used to work for @EE but my god, they are so bad now. Raised a complaint, and they tried to throw £30 compensation at me because “they couldn’t find the call to listen to”- no surprise. @Ofcom please can you support with this?

@Paterson37 Hi, we have regulations in place that your provider should adhere to when issuing a PAC. You can find out more here: ofcom.in/SwtchMobile If you haven't received your PAC in line with this, please fill out one of our complaint monitoring forms here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@LycaMobileForUK @Ofcom Hi, I've sent a DM. Still can't find it.

@LycaMobileForUK Please can you help me get my PAC code? Fails over text and refusing to provide it to me via phone call. Surely this is against @Ofcom regulations?

We've fined 4chan £450,000 for not having age checks in place to prevent children seeing porn on its site. The Online Safety Act is concerned with protecting people in the UK. It doesn't require platforms to restrict what people in other countries see. 🔗ofcom.org.uk/online-safety/…

@P_A1X_AKS Hi there, if you wish to log a complaint with us about your experience, please complete our online form here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@virginmedia Oh dear... this is not going well.... @Ofcom How are you letting this happen? Another unfit for purpose regulator

Priority are making Mondays something to look forward to 💙 With even more exclusive rewards and experiences, only on Mondays. Find out more here 👇 o2uk.co/BlueMondays All Virgin Media customers get access to Priority from O2. #BlueMondays #O2Priority

📢 Our rules to fuel the full-fibre rollout and support UK productivity. 🛜 Nearly 8 in 10 homes have access to full-fibre broadband 📈 That's up from less the 1 in 4 in 2021 👍 Upgrades bolster UK productivity, as AI transforms businesses More 🔗 ofcom.org.uk/phones-and-bro…

@wetherall_katie Hi Katie, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

Shocking service from @skytv. Confirmed >1 hour ago that I could exit my Sky Q contract penalty-free due to price rises, only to be told "no" at the end. This is misleading and feels like a trap to stop me switching. @Ofcom @MartinSLewis #SkyPriceRise

@cag3yfire Hi there, if you wish to log a complaint with us about your experience, please complete our online complaint form for monitoring here: ofcomlive.my.salesforce-sites.com/formentry/Site…

Trying to complain to @virginmedia is like pulling teeth. They are completely useless. No-one understands a word of English, and anything apart from sales results in the worst customer service I've ever received. Avoid like the plague. @cedrsays @Ofcom

@notdrw321 Hi there, if you wish to log a complaint with us about this, please complete our online complaint form for monitoring here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@skytv has to be the most inefficient company I have ever known. They do not care about their customers. Cold calls with no one on the end from retentions despite removing marketing. No easy route for complaints. I think the @ICOnews and @Ofcom need to have a serious look at them

@BeatlesWithout Hi there, if you wish to log a complaint with us about your experience, please complete our online complaint form for monitoring here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@O2 cut off my kid's phone. "You owe us £0." Nearly 2 weeks (10 hours) later, after telling me my account is not in arrears, they can only put her on if I agree to payment plan. This affects my credit rating. I still owe them...£0 but they now owe me for lost service. @Ofcom

We've set out four clear demands for sites and apps most popular with children, to: 🚫 Enforce their minimum age rules 🛡️ Put in place grooming protections ⚙️ Make their algorithms safer 🧪 Stop testing new products and features on children 🔗 ofcom.org.uk/online-safety/…

@Terristarfish Hi Teresa, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom despite a formal complaint to @SkyHelpTeam Skytv they won't stop their harassment calls. I've been promised a copy (transcript) one of their last calls and a review yet this has not happened. They need seriously looking into!!

@disableddad48 Hi Dave, you can find further advice on our website here: ofcom.org.uk/phones-and-bro…

@O2 sort your act out, almost 3 weeks in #Wymondham where signal is appalling due to your upgrade claims that keep moving. Perhaps @Ofcom should get involved as you say there nothing you can do. As Mayor people are paying for fresh air.

@82jwd Hi Jimmy, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@bt_uk @ofcom we raised the complaint in november, and sent a claim form in mid january. we got a reply in march fobbing us off. all we want is for our driveto match like it did before they dug it up without permission, they are your subcontractor, that is why i am now coming to you!

@bt_uk @ofcom hey bt…your engineers ruined my drive in november when they took it up without permission…any chance you can get it fixed anytime soon? as to be perfectly frank, your customer support is awful!!!

@YetAnotherBan21 Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom how can I make a complaint about @giffgaff stealing my money

Our data reveals what’s happening in the UK’s telecoms markets: 📈 SIM-only mobile plans are gaining in popularity 📶 28% of broadband customers are out of contract 📱 55% of pay-monthly mobile customers use 20% or less of their monthly data allowance ofcom.org.uk/phones-and-bro…

@deepakrths Hi Deepak, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@lebara It’s unacceptable that I’ve had no calling capability at my home for a full week. Calls work normally as soon as I move 500m away. Multiple support calls, zero resolution. I need this escalated to you. If this continues, I’ll be forced to switch providers. @Ofcom

@TheOneMarisa Hi Marisa, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

@deligatedgeek Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

I ask @ThreeUK about failing over to @VodafoneUK as they advertise and they said it will take years for this to happen. They advised me to get a PAC and go to another supplier. @Ofcom are three obliged to fix faults of their own network?

I use @ThreeUK and it used to be great, now I barely get 1 bar, calls drop out and basically its rubbish. So I called @ThreeUK and they told there has been a fault in my area for a long time, and they have no intention of fixing it!! 1/

@Gamingffc Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom 02 are not helping me fix my 02 connection, they started to help me, then stopped replying, so I'm currently paying for a connection I can't use!