@ThreeUKSupport Let me provide you with another service update (customer to provider, how ironic) - the outage is still ongoing!
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Nick Pamphilon
103 posts
@NickPamphilon2 Hey Nick.
We've taken a look into this for you and we can see that our engineers are currently working on your local mast.
Good news though, they're due to complete this by 6pm. Please restart your device and you should notice an improvement over the following 24 hours -Jade
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@ThreeUKSupport our 5G broadband has been out since 9:30am this morning, still ongoing. Postcode E5 0EB. Is this outage related to the abseilers working on Landmark Heights tower where the masts are located?
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@ThreeUKSupport Why on earth are we, the local customers, not forewarned about these engineering outages before they take place?? It would be so simple for you as a company to do so
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@ThreeUKSupport Why on earth are we, the local customers, not forewarned about these engineering outages before they take place?? It would be so simple for you as a company to do so
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@ThreeUKSupport Why on earth are we, the local customers, not forewarned about these engineering outages before they take place?? It would be so simple for you as a company to do so
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@ThreeUKSupport
our 5G home broadband was out all yesterday from 09:15 to 18:00 in Lower Clapton Hackney. it's happened several times in recent past, never with any forewarning from you. Totally unacceptable, rubbish product
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@TRAID fyi - the clothes bank in Brooksby's Walk E9 is full. And no one is answering your phoneline...
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@robertelms Scottish musicians for your consideration: Joseph Malik, Salsa Celtica, the Haggis Horns, and/or artists on aotns.bandcamp.com/artists
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@dynamixsoftware PrinterShare Mobile Print app is a great solution for printers which the manufacturer no longer provides up-to-date software for, as they're classed 'legacy' models. How about Multifunction printers - please update the app to include scanning functionality!
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@UKBorder there is only 1 agent working in LHR terminal 5 family queue, all other kiosks empty, this is crazy
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@British_Airways I am stuck I need to change my return flight (due to leave in less than 24hours), but this doesn't seem possible online and all your phone lines are unresponsive (UK, USA, México)
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@DHLParcelUK why can't I see the delivery photo when clicking on the tracking link provided by the sender? I need to ender the details manually to see the photo. Most inconvenient. Programming glitch?
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Careful Derek, don't believe the hype
Derek Buitenhuis@daemon404
@GWRHelp OK, great, as long as I am guaranteed a seat, it's good. Thanks!
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@GWR Celia of course we have "counted places" as its compulsory when booking but its not good enough, that's the point! All seats full. We should be given proper seat reservations
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@GWRhelp very disappointed we couldn't reserve seats and numbers on trains are NOT being controlled, no meet&greet at Paddington, despite buying 1st Class we are now having to stand on a train at Plymouth
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the website requires us to attempt to book seats (on certain routes) - but you say you're not booking seats...please explain?
GWR@GWRHelp
@NickPamphilon2 Hi there, we are not booking specific seats currently, but this will reserve you your place on the train :) - Brad
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@GWRHelp I recently bought tickets online, standard class seats were full for the trains we wanted so we bought 1st class. Tickets have now arrived but state "no specific space reserved". Please can you explain? are we 100% guaranteed to be able to board the trains we booked for?
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@gwrhelp suggesting the website info is up to date is wrong, and most unhelpful. "For the first three weeks [commencing 25th June] we won’t be selling cabins, just seats". Cabin sales did not commence on 16th July, so your website needs updating.
GWR@GWRHelp
@paul_jaymes We are still working to get the Cabins back into service as soon as possible and will release more information when it is available. Up to date information regarding the sleeper service can be found here - gwr.com/plan-journey/j… (2/2) - Bradley
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