Ian Heptinstall

For the past 20 years I have advised friends to go to @Wickes for kitchens. UPDATE. Don't use @Wickes unless they change back to how they were. Delivery booked for today - 10 days ago - never happened. No contact. Nada. (And the materials are lower quality too).

@BoothsCountry. Why say your cafe closes at 5pm...if in reality it is 4.50.? Not very happy to be turned away at 4.55 at Knutsford being told you closed 5 minutes ago. Someone had cleaned the machines down early. Other staff though it was still open! 👎

@RugbyPass Are too many people wanting to watch England-France, or has your system crashed? It isn't letting me sign up on any device ☹️

@LivEveryPlay Yes and yes. Arrived a few hours before...after my email to the Box office was answered. Looking forward to the show. Just letting you know something isn't quite working.

@IDHeptinstall Hiya Ian, did you choose to have digital tickets? Have you checked the junk folder? Sometimes emails accidentally go there instead of your inbox.

@LivEveryPlay. Are there box office problems today? No digital tickets yet for tonight and no one answers the phone in 32min wait. I hope I can pick them up if they don't come by email soon. And I hope the whole audience doesn't have the same issue.

@ring. What kind of backwards and customer-unfriendly step are you taking in removing the Modes button in the app (from 7 Sep)? Do you know how difficult you are making things for customers like me? It is the most used feature of the whole system.

@TeamGB. Am I the only one who thinks the design of the medal ceremony tracksuit looks awful? I hope @adidas paid you a fortune for the privilege of making us look so ridiculous in the pursuit of #fashion. #OlympicGames

@BBCSport. An idea. Make fewer hype videos about our British athletes as "personalities". Less jabber-jabber from commentators and interviews about how participants feel. #MoreSport. The #Olympics used to be a fantastic opportunity to see a range of sports we don't normally see.

@BrewDog Can you please update the EFP app to allow biometrics? It's a pain copy-pasting my PW! And whilst you are at it get rid of the intrusive WiFi login in your bars. You don't need that info - you just want it.

@AudiUK @VolvoCarUK @MercedesBenz Can someone please explain why the headrests in your cars force my head forwards? And don't go back enough. It is impossible to sit upright. Why? Would love to buy, but not with such an uncomfortable seating position.

@benc131990 @Nigelrefowens @ProgressiveRug No I didnt say that. I was agreeing with you that the laws are inconsistent. You are allowed your feet to be on the ground though law13.3 doesn't actually say that. Law29c requires lineout lifters to return the jumper "to the ground safely". Implying on the ground means feet.

@IDHeptinstall @Nigelrefowens @ProgressiveRug Not at all. So from your definition a player can crawl over the line on there knees. Or a player can jackall for the ball on their knees.

Well someone was paying attention in tackle school 👏🏻😁🎓

@benc131990 @Nigelrefowens @ProgressiveRug Maybe poorly worded, but all laws need interpretation. By your definition though the only legal way to tackle would be to jump in the air. Feet are usually "on the ground" when tackling. Why differentiate a foot from a knee that touched the ground a fraction before the tackle?

@Nigelrefowens @ProgressiveRug Surely then it’s a poorly worded law which need amending

@ITVRugby . Look at the Scottish hand that knocked the ball out of Furlong's hand. Penalty Try? Only one camera angle showed it but it seemed clear to me.

@ProgressiveRug @Mjlongley1988 My experience of illegal clean out at a ruck, so I am definitely not a fan. Luckily noses mend but brains don't.

@IDHeptinstall @Mjlongley1988 Naturally Ian, and as we’re sure you’ll understand, our focus are the ones detrimental to player welfare. Thankfully World Rugby’s executive board announced last week they’d been recommended to address the breakdown under their player welfare initiative.

Apply the law at the ruck and players simply shouldn’t be able enter like this.

Has Luke Pearce not got the memo from @SixNationsRugby? I thought from watching yesterday we weren't penalising slight forward passes this weekend. #rugby.

@ProgressiveRug @Mjlongley1988 100% they are the top priority changes to make by far.

@ProgressiveRug @Mjlongley1988 Maybe, but there is a long list of laws we all think need better applying, or revising. PS - I wasn't aware the need to bind when joining a ruck wasn't enforced.

@IDHeptinstall @Mjlongley1988 It’s not the ref Ian, who was excellent. The laws at the breakdown haven’t been applied robustly for a long time and it needs to change.

@DanNeidle What was the basis of Ms Webster's original claim? How had HMRC harmed her by the disclosure? The only harm I can image is if she had avoided legitimate US tax and then had to pay?

A very strange High Court decision was just published. It reveals that an unknown person or company is engaged in an international strategic litigation campaign to block international tax and transparency initiatives, and is going to great lengths to remain anonymous.

@Mjlongley1988 @ProgressiveRug You bind on to the jackal and drive them back staying on your feet. Or at least you try and grab hold of them. Not saying it's easy, but that is all the laws allow you to do. Refs allow falling I think so long as it doesn't hamper the opposition, just to keep the game flowing.

@ProgressiveRug Can I ask how else would he clear a player out who’s going for the ball, the ref blows within seconds to give a penalty? I understand your ideas,let’s reduce the amount of potential incidents to reduce actual head contact but it’s part of the game, you play knowing that.

@ProgressiveRug @Mjlongley1988 Yup, I would say it is the lack of bind, or attempt to bind, on Furling that is the issue. Looks more like a barge to me. Refs like players are imperfect & we accept they will miss things. Getting to know the ref's interpretation has always been part of the game at all levels.

@Mjlongley1988 Sorry Mike, respect your opinion, but there’s no intent to maintain feet or bind onto the opposition there.