JetBlue

@baddie_5000 Send us a DM with your full name, 6-letter confirmation code and birthdate.

I paid for priority security and it wasn’t worth it, the staff at JFK merged the priority and general lines together and the wait became longer. I need a refund @JetBlue

@normmininger We're quite sorry to hear of what you're going through. Keep in mind we don't charge a cancellation fee, except for our Blue Basic fares.

Damn. Even if you have a death in the family, @JetBlue won't work with you on canceling your flight for any sort of credit without charging you a $100 fee. Never again do I book with you.

@8truecolors8 We're sorry to hear this. Please give our Central Baggage Services a call at 1-866-538-5438. They'll be able to best assist you.

@JetBlue I have filed a claim 2 days ago! Zero help or updates. I have spent hours every day trying to get help. I can see where the ipad is by tracking - it’s not lost. But I can’t get help retrieving it. Please help me @JetBlue

Please Help! “My iPad slipped inside a Mint seat shell and remains on the aircraft according to Find My. Crew said maintenance would retrieve it, but no one has taken ownership. Could someone connect me with airport operations?” #jetblue #jetbluecustomercrisis #jetbluecustomer

@DoubleDownDr We're sorry to hear of your frustrations, especially as a Mosaic member. We appreciate your loyalty and patience as our bag agents work diligently to get your bags to you in a timely manner.

.@JetBlue YET AGAIN, mosaic bags did not come out first, nowhere near priority. Truly what gives.

@ryan_dick20216 That email address was deactivated several years ago; we apologize if that was provided as a current way to contact us. If you wish to send an email please use jetblue.com/contact-us/sha…, but we affirm our previous reply that fares are subject to change until purchased.

@JetBlue A rep told me that it was a error on the website that mis-advertised the cost as being 1/2 off. This was not about a "change" until purchase. Please let me know about how to file a formal complaint- I sent an email to dearjetblue@jetblue.com, but it bounced back twice...

@JetBlue I transferred Chase points to book a flight on your website. After transfer, I was denied the advertised price, told to call Icelandair, and offered no compensation. I have screenshots of the advertised pricing. This is false advertising. How do you plan to resolve this?

@kixz111 Hey there. Fares are subject to change until purchase. You can check out our current fares here: bit.ly/3sjCCVt

Hi, STI–MCO prices increased a lot in a few hours and show limited seats. Many people are hoping prices will go down. Is this due to demand or could lower fares return? Thanks. @JetBlue 🙏🏻¿

@colesdm51 We still aren't seeing a direct message from you. Please try again so we can review the situation.

@JetBlue @USDOT @SecDuffy @JetBlue I sent a DM.

@JetBlue, Case 854131 is now in breach of federal rules. You admitted a "controllable cancellation" , but your 400-min hold times forced me to book a replacement flight. It’s been 60+ days since my @USDOT complaint with ZERO response. @SecDuffy @USDOT #JetBlue #ConsumerRights

@J_Robert_Molina Sorry to hear you're frustrated. Please contact @AskBarclaysUS for any questions regarding your application.

@JetBlue Really disappointed with JetBlue. I received TWO pre-approved credit card offers after intentionally avoiding new applications to protect and rebuild my credit. I finally trusted the offer, applied, got denied, and now I’m stuck with a hard inquiry and a lower score..

@Haileys_House @dunkindonuts Glad we could come through for you! (And we hope your account bio doesn't refer to coffee. 😉)

i literally love @dunkindonuts so bad. I couldn't get it in the airport before leaving but don't worry, @JetBlue got me covered frfr

@Codyjayartistry Thrilled to have you along for the ride!

I've never heard of JetBlue until today. I haven't seen a screen in the back of the chairs since I was on a double decker flight to Beijing back in 2008. So this was a nice surprise!

@noahscheelerwx We're happy to hear this, and hope you have a Bluetiful flight, Noah! See you in Fort Lauderdale soon! 💙

It’s travel time again! This morning, this 2 year old Jet Blue Airbus A220 will be taking me down to Fort Lauderdale. First time trying out Jet Blue, hoping for the best!

@dcpeople21 You'll want to delete that public post with your confirmation code and send us a DM with your personal info. Also, let us know the crewmembers name that you interacted with or a brief description of them.

With low fares and the most flights out of Fort Lauderdale, we've got your back. ✈️ bit.ly/4w94hEq A Free Spirit Silver or Gold member? Now you can get a status match to TrueBlue Mosaic and land some serious perks. bit.ly/4d3oEKC

@dcpeople21 We're sorry to hear you weren't feeling well for your flight. But happy to hear the kudos regarding our crew. Send us a DM with your confirmation code, name, and date of birth if you'd like us to forward your kind words.

@JetBlue My recent flight was very nice. I had a cold and a person behind me was very rude about sitting near me. The flight attendant was so understanding with both the unhappy passenger and me. He was moved and I was taken care of. Good job Jet Blue.

@rmukherji Our baggage team will talk to you about reimbursement. Please be sure to keep your receipts.

@JetBlue Please note that I am having to buy everything from clothes to all other essentials. So obviously I need to be compensated for the same.

@qatarairways @JetBlue 4 no of our luggages getting missed between the two airlines at New York Airport JFK during a transfer to Pittsburgh and it’s been 1 day & no news is terrible. Luggage tag nos : 0157250581, 0157250535,0157250536 & 0157250529. This is just not acceptable.

@rmukherji Send us a DM and let us know what's up.

@JetBlue @qatarairways It’s not easy getting through the long wait at the call centre. Very frustrating

@rmukherji @qatarairways Please know compensation for any baggage related concerns comes directly from our Baggage team. We apologize for any frustration this has caused.

@JetBlue @qatarairways This is ridiculous… you can’t be directing questions about compensation to the Baggage Team. This is no way to treat a customer. You are supposed to help your customer & not harass them.

@tunkuv This isn't the type of customer service we expect for our customers. Please send us a DM with some additional info.

Atrocious hectoring flight attendant on the @JetBlue flight #7 to London from JFK. She was fine with me (or I'd have bitten her head off) but she was incredibly rude to another passenger near me. I've flown this airline since 2003 and loved it once upon a time. The people who work for it now are substandard, their Slapdash and often contumelious service masquerading as "cool." I'm going to phase out of flying with JetBlue once I've exhausted my stupid miles. Bad airline. Sad airline.

@rmukherji @qatarairways All baggage related questions can be answered by our Baggage team.

@JetBlue @qatarairways Also @JetBlue what is your daily compensation for this delay of baggage as I am having to buy essentials because of this delay.