bolt.new help
16 posts

bolt.new help
@boltdotnewhelp
Official status channel for @boltdotnew 💙 Status: https://t.co/VJ0G5OVhnw 💙 Help: https://t.co/WbwiWw1pBf 💙 Community: https://t.co/S51j2BnIea
San Francisco, CA 가입일 Mart 2025
14 팔로잉245 팔로워


@ritesh_kala @boltdotnew Shoot us an email at support@bolt.new and we'd be happy to take a look at this for you!
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@boltdotnewhelp @boltdotnew The auto-cleanup does not delete anything, and I am only building the frontend on bolt anyway, so I cannot split the project.
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@boltdotnew @boltdotnewhelp what do we do if the project hits its context limit and it can be compressed? Once a product becomes too big, are we just supposed to move away from Bolt?
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@drabdullahijaz @boltdotnew So sorry for the trouble! We've sent you a DM!
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@GiuseppePersia1 @boltdotnew So sorry to hear about this! And definitely not intentional. We've just sent you a DM :)
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@boltdotnew Too bad I was charged tokens while participating the event and I was refunded only for half of them.
I wonder if it was all orchestrated for a reason.....😉
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Elevated error rates on Opus 4.6 model: Status: Investigating
We are aware of elevated errors with Claude Opus 4.6 and are monitoring the situation. status.claude.com/incidents/b980…
Affected components
* Anthropic (Degraded performance) dlvr.it/TRkNZC
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@OboEugene41075 @boltdotnew Hey there! We've located your support ticket and will be responding shortly. Appreciate your patience!
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@boltdotnew I bought eugeneobo.com through your platform. 9 days, no support response. The domain is stuck pointing to your old servers and I can't fix it myself. This is blocking my business launch. Please help.
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Elevated errors for Claude - specifically Opus models: Status: Monitoring
Update from Anthropic: A fix has been implemented and we are monitoring the results. Mar 25, 2026 - 15:37 UTC status.claude.com/incidents/9qwp…
Affected components
* Anthropic (Degraded… dlvr.it/TRhgF5
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@joeldowns @boltdotnew So sorry about this and happy our team could get this resolved for you. Please let us know if you need anything else!
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@boltdotnew How can I get support? I contacted your support email a week ago because I can't push my site, and got no (non-AI) response. I am a paying member.
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@ruark @boltdotnew So sorry about this! We've just sent you a DM.
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You know @boltdotnew is an incredible stack of tools... but their customer support is lacking. Discord is chaos and cant help with account/billing issues. Email based support is triaged by an AI and potentially gets escalated to a human. Now 48hrs have gone by and Im still unable to pay them money :-/
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@dlucian @WatchThisfr @boltdotnew Apologies for this inconvenience and happy to hear this has been sorted out. Please let us know if you need anything else at all!
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@WatchThisfr @boltdotnew @DhruvalGolakiya @sulco That's rough. 24h of downtime with no clear answer is stresful.
for next time, an uptime monitor can alert you the moment your site goes down so you're not discovering it hours later.
I run monitive.com, happy to help if you need a hand
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@sisphss @aryyy0520 @boltdotnew So sorry you're running into this! If you’re still seeing the “Thinking”/stuck state, please email us at support@bolt.new with your project URL and a screenshot of what you’re seeing (plus any error IDs). We’ll get it in front of the team and take a look!
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@aryyy0520 @boltdotnew Was trying to scaffold a simple landing page for an ev company
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@Liveyourchi @boltdotnew We are sorry to hear you're running into issues! Please send us an email at support@bolt.new and we will get this resolved for you right away.
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@boltdotnew Thank you for attending i have tried the solutions but my tokens are spent fixing auth and image issues
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Did something in @boltdotnew break in the last few weeks . I have experienced nothing but errors with authentication, transfer even a simple image upload from the database is placed incorrectly. Please do better for your customers
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Pages API, Pages Builds and Workers Builds issues dlvr.it/TRZvZZ
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@kosansh @boltdotnew @EricSimons Hey there! 👋 Human here. We've located your support ticket and we'll be replying shortly. Thanks for hanging tight!
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@boltdotnew @EricSimons
Can #bolt have humans in support please? Your agentic bots are no good in support.

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@loganflatt Hey @loganflatt, so sorry for the delay! Could you drop us a DM with your email address and someone from the team will work through those issues with you 🫡
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@boltdotnewhelp Help!
I'm a Pro 200 user with 51.1M tokens available. My site size is 1.6 MB. I keep receiving "Large Project Size Alert" warnings. I've tried everything I can to reduce project size and I've even moved my project to a new chat, to no avail. Now, anytime I issue a new prompt, even just a 9 word prompt, I receive this message "prompt is too long: 508275 tokens > 500000 maximum".
Separately, I need Bolt.new to deploy static pre-rendered code using an SSR strategy so that Google and Bing can rank my site using
, meta tags, etc. which they cannot do when Bolt.new deploys a client-side generated SPA site consisting of Javascript normally. So, I would value your help in clearing my 'large project size' issue and then helping me deploy pre-rendered code. Thank you!
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