juronich

@MoneySuperHelp Hi, you sent me an email offering an Amazon voucher of up to £350 for the purchase of Life Insurance, but the terms on your website only offer up to £300?

@waitrose You already said that? I asked how much is "slightly longer"?

@juronich Hi there. This is slightly longer than the 4m to compensate for any rips. ^Tom

@waitrose Who's idea was it to put sticky labels on wrapping paper which are impossible to peel off, ruin and wreck the paper? Incredibly frustrating and ridiculous.

@waitrose You didn't answer my question! How much longer is it to ensure we don't lose out of the 4m?

@juronich Hi. Thank you for your feedback. We'll make sure to pass your feedback on to our product teams to consider at their future reviews.

@waitrose How much longer is the paper compared to the 4m length it's sold as? And I clearly do lose some - I might not lose compared to the 4m but very obviously I lose some wrapping paper I otherwise would have had, do you not understand that's frustrating for people?

@juronich Hi there - We add extra paper to the roll to account for this, so you don't lose any. ^ Lisa

@ZenithSupport Have you had a data breach? Just received an email suggesting I have an upcoming renewal and giving me a £5 Tesco gift voucher, yet my car insurance was NOT renewed with you back in 2023, so please explain what's going on?

@Zenith_Insure Have you had a data breach? Just received an email suggesting I have an upcoming renewal and giving me a £5 Tesco gift voucher, yet my car insurance was NOT renewed with you back in 2023, so please explain what's going on?

@Tesco Online shopping down yet again? I can't checkout as your website breaks at the payment stage. Only 2 hours left, my shopping's due tomorrow

@catherinemep @NemoOutisUK Definitely keep the flag up! The Council are wrong and ignorant not to know it's also the Council of Europe's flag and thus doesn't need planning

@NemoOutisUK Indeed, I was going to return the Ukrainian one, but I think I might keep both of them up!

It seems crazy that they are so frightened by a flag. I’d hate for the officers to waste more public money chasing me, so I’ll replace it with the Ukrainian one which was there before Europe day and had flown in solidarity with that brave country.

@Tesco @LewisKinnaird Confused why you'd want to DM the answer to this when it's obviously a general question and the same answer applies for every customer

@LewisKinnaird Hi there, Sorry that this has not been answered yet. Could you please reply via private message so that we can discuss this further with you. Thanks - Daniel

@Tesco please settle an argument. If I get a click and collect, and an item gets substituted - do I pay for the original item that was unavailable or do I pay for the substituted item??? I thought we got refunded the difference if the sub was cheaper, and lucked out if more ???

@Tesco ?

@Tesco Hi, can you please confirm whether some of your staff are going to be paid under the new minimum wage rate in April due to a loophole relating to pay periods? So technically legal but definitely gross

@nextofficial Are you sending it from shop to shop instead of doing the sane thing and sending it directly from the warehouse? Like you also can't process exchanges, only returns/new purchases

@juronich Hi! We're sorry to hear this. Please drop us a DM and we'll look into what's happened with the order.

@nextofficial I can order it next day delivery (for Fri) from your website but it's going to take 48 hours for you to fix your mistake??

@VodafoneUK You don't understand the 'click & collect' concept do you? You don't offer it. You offer 'deliver to store'. What a disappointing experience you're offering customers

@UberUKsupport Hi, I ordered priority and I know for a fact my order cannot have been first, because the delivery driver had part of the customer before me's order that they forgot to hand over. How often are you fraudulently selling 'priority'?

@Tesco Your website is down again? You have one of the most unreliable websites I've used. Plenty of other companies manage to have a working website but you constantly constantly have problems

@SouthernWater Still waiting for your response @SouthernWater or is the answer that you, much like many in Southern Water, don't understand the basics of the Data Protection Act and your requirements towards it?

@SouthernWater Just to recap Southern Water has accepted they made an error in not clearing the arrears and accept the account shouldn't have been passed over

@SouthernWater Hi, you've admitted you've made an error on my account which meant it was wrongly passed to a DCA, you've agreed that you held inaccurate details about my account and that you passed my personal data on to a another company who should never have held it. 1/2