Vikas Jain

@RBI @RBIsays When all the banks are changing their T&C regarding #Rewards on a daily basis based on the #MCC, why there is no rule for the banks to displays the same on charge slip or OTP page when customer is making payment and avoid the disputes later.

@NoBrokerCare That's exactly my concern, your casual attitude towards customers, you are not concerned that a user is not able to login to the account. Replying like you are doing a charity to me. NO SLA. DELETE MY ACCOUNT. I DON'T WANT TO CONTINUE WITH YOUR USELESS SERVICE

@vicksj Hi Vikas, as informed earlier, our team is still working on resolving the technical issue. You will receive a notification once your account is activated.

@nobrokercom I am not able to login to my account for more than 1 month and wrote 2 emails but you have failed to even acknowledge the mail, the solution is out of the picture. Shameful service

@NoBrokerCare You should be ashamed of yourself that you are running a company where a user is not able to login into an account for more than 2 months, and your technical team is so incompetent. Delete my account, if you cannot fix it

@vicksj Hi Vikas, our team is still working on the technical issue. You will receive a notification once the account is activated.

@NoBrokerCare How much more time?

@vicksj Hi Vikas, our team is still working on the technical issue. You will receive a notification once the account is activated.

@AmazonHelp Why do you think that I cannot access this link. Your policy is such that for a small problem also instead of instant resolution you need to investigate for 3 days. On top of that customers are asked to call back after 3 days for the status of the complaint. We are not beggars

Day by Day @amazonIN is making sure customer care is inaccessible in case of any problems, they have made me order less and look to competition. Not my Loss

@flipkartsupport Instead of calling me and telling me the order is delayed, you should call your delivery partner and ask why the order is not delivered. OD337000582349892100 not delivered even after 5 days of promised delivery date where as it reached the hub before time

@AMP86793444 Haryana hurricane

Tell us who this is without telling us who this is.

@zomatocare Where is the update?

@vicksj We hear you, Vikas. Our team is on it and will get back to you with an update.

@zomatocare I know it's good to use AI but it really is irritating when there is no answer or support and there is no option to talk to a tela person. My food is no where in sight and the lunch break is going to be over. You and your AI are responsible that I go hungry today

@zomatocare What will you update on? conveniently cancelling order after an hour and no human to talk to,. Welcome to @zomato bullshit. If the customer cancels no refund but when @zomato cancels no responsibility or accountability. Zero customer support.

@DesiVaidya 96

गणित के विद्वान हाज़िर हो और इसका सही उत्तर बताएं ....?

@just_snabbit Why you need contact details? I am asking a very basic question about your cancellation policy which is not specified to me. If I have booked a time slot for 12 PM. Till what time I can cancel this booking without incurring any cancellation charge. Please answer

@vicksj Hi Vikas, please share your registered contact details with us via DM so our team can connect with you and provide an update.

@just_snabbit what is your cancellation policy in case of change of plan. Till when I can cancel without any charges?

Looks like you have hired people without giving any training, who does not even understand basic questions

@Nithya_Shrii yeah but then you should not do social media posts in office hours, it goes both ways

My boss texted me at 9 PM: "Urgent." I didn't reply until 9 AM. He asked why. I said: "Because unless the office is on fire, nothing is urgent at 9 PM. It is an inconvenience." Normalize being unreachable.

Still customer care and branch taking it casually. Asking me to update my signature in their records, how they won't tell. Now the onus is to make sure sarkaari karmchaari works honestly is on customers. It looks like they are doing charity by opening our accounts.

@pnbindia Opened account online with VKYC. Missed sameday mobile-linking SMS; branch later said signature not updated, mobile couldn’t be linked—despite issuing cheque book & debit card. Cheques could’ve bounced due to bank lapse. Who's responsible? @RBI @RBIsays @jagograhakjago

@pnbindia I cannot login to app or internet banking. The biggest joke is the it is the same mobile number you are mentioning on my communication address and used to open account but funny enough it is not linked to my account and even after complaining, it is not linked

@pnbindia I opened an elite savings account online on 15th jan and opted for a debit card, to my surprise instead of sending me an imperial card you have sent me a classic card and on top of that my mobile is also not registered and care@pnb.bank.in is just not helping