Grom McGromface The 6th
1.3K posts


Hi @EE 👋 I was on a payment plan which I paid off in August. I was told everything will be back to normal on th 23rd. But it hasn’t yet. Do you know what time today things will go back
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@EE I have. No one seems to know when. Other than it’ll just be today. Really annoying as I’m looking to upgrade
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Good afternoon.
I'm really sorry that there's been a bit of confusion with the payment plan. If your plan's not changed back to normal just yet, I'd recommend speaking with our customer service team who can check the account over for you.
You can find all of our contact details here ee.co.uk/help/contact-ee
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@EE Why not say online store. Because I don’t buy my tech on there. Was really confusing
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@6thGrom Hello. It's our online store, but it is being moved to a new site ee.co.uk/tech.
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@EE I’m trying to get through to your technical support about myee. You offer a call back within 15 mins. Or I can wait and you send me a text to say yes. What is the point of all this if the office is closed?

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@LexhamInsurance nearly an hour waiting to get through. I don’t think this is acceptable Lexham.
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@Hyperoptic internet still down in the SM1 area. I'm about to finish work and head home. This makes me a sad panda 😞🐼 what's going on guys?
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Mars bars have been trimmed by 8g, yet the price remains the same. This "generosity" is part of their commitment to public health and calorie reduction. So, enjoy fewer grams for the same cost because who needs more chocolate anyway? It's all about balance, right? #marsbar

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@EE Ohh ok. So if you reach your spend cap you can't use text relay?
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@EE why are calls to text relay not free? Isn't that like discrimination?
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