AlticeUSA

@petergartner4 Hello, Peter! We are here for you and happy to help! Please PM us your name, address, zip code, telephone number, and account number as it appears on the account to best assist you. ^Mariana

@AlticeUSA Through their Optimum network, freely committing bait and switch, as you tell them what you want, they quote a lower price without telling you they omitted parts of the order, then offer to add them if you pay for them.

@CMDX1997 I'm sorry to hear that you're having issues with your internet speed. Please DM your account information (name/address/phone#), and I'll be happy to see how we can fix this for you. ^Mark twitter.com/messages/compo…

⁦@AlticeUSA⁩ Great job guys! Glad I switched!

@JohnMazzei79353 Thank you for taking the time to reach out to us. Our team is ready to assist you at our @OptimumHelp page. Please send us a DM and include your account information and a summary of how we can help. Thank you, ^Angie

@AlticeUSA hello, I am having difficulty fixing an error created by your website which is now creating an arbitrary process and work for myself to correct a phone trade in. I am not pleased and I imagine you guys may want to take a further look at what happened to cause this.

@thecoolmomDi We worked hard to keep Nexstar’s channels but they’ve removed them from our lineups. Fortunately, there are other options to keep watching your broadcast channels. Visit optimum.com/Nexstar for other ways to watch.   ^Mark

@AlticeUSA What is important ti us is main channels you took away! Reinstate ABC in Litchfield county!!!! You charge an arm and a leg and then take away a major channel?!?! Bring it back!

Learn more about Optimum’s new partnership with Publicis O1 below!

@rdwarrior6691 Hello! Unfortunately, Nexstar channels have been taken off the Optimum lineups. We can help you with other ways to watch your local channels. Visit optimum.com/Nexstar. Thanks! ^Tish

@NewYorkStateAG @MSGNetworks @AlticeUSA Per my father you need to be monitoring Altice USA & WPIX CHANNEL 11 same issue as msg.

I am closely monitoring negotiations between @MSGNetworks and @AlticeUSA, and encourage them to reach a final agreement that will benefit all New York customers.

@lilj_baby Hello! Are you currently in need of any assistance at this time? If so, please DM the full name and address associated with the account. ^Whitney

BREAKING NEWS: Former top Adams aide Ingrid Lewis-Martin is expected in court tomorrow to face corruption charges, AP source says. bit.ly/4fnDnzb

@jamesmalachyrya Hey, Jim. If you need assistance with any of your services, we are more than happy to help. Please direct message us and include your physical address for further assistance. We will be glad to address any questions or concerns you have. ^Jamel twitter.com/messages/compo…

@GovKathyHochul @NYSDPS @CentralHudson @AlticeUSA Oh wait ... @AlticeUSA donated to your campaign fund!

Trouble canceling a health club membership? Telemarketers that won’t stop calling? I just signed five new laws targeting these and other predatory practices to better protect New Yorkers and put their hard-earned money back in their pockets. patch.com/new-york/new-y…

@2lovedbyangels We'd happily review your bill with you and clarify any apparent inconsistencies. Please DM your account information (name/address/phone#) ^Mark twitter.com/messages/compo…

@viktor_gurevich For more information, you can contact our Retention team at 516-396-7557. They are available Monday-Friday 8 am-7:45 pm and Saturday 9 am-6 pm and closed Sundays and holidays. ^Angie

@AlticeUSA Is it possible to cancel OptimumOnLine Internet/TV service in Brooklyn, NY in the middle of month and receive refund? How to proceed?

@MikeReyn228 Hi there. Thank you for reaching out. We are only able to assist with troubleshooting and billing related questions as our account is for customer service and technical support. Please go to alticeusacareers.com for more information on career opportunities. ^David

@buttleech Our support team is happy to help! Please send us a DM to @OptimumHelp. Our team is available 24/7 to assist you! Thanks, ^Angie

@AlticeUSA fix your fucking garbage. I already returned two boxes. Shitboxes and service. Thieves. Your service SWALLOWS. @optimum

@BFWEllY Good afternoon. We want to make sure you are getting the best value. If you'd like a review of your account, please private message us and include your physical address for further assistance. ^Jamel twitter.com/messages/compo…

HIGHER COSTS: The town board is approved 17 resolutions to raise dozens of fees at parks, pools and beaches at a meeting Tuesday evening. bit.ly/3OcN0py

@QBallnChris Hi, I'm very sorry to hear of the ongoing issues with your internet service. Please send us a DM here: twitter.com/messages/compo…, so we can better assist you. Thanks, ^Deb

@jamesmalachyrya Hey, there. If you need assistance with any of your services, we are more than happy to help. Please direct message us and include your physical address for further assistance. We will be happy to address any questions or concerns you have. ^Jamel twitter.com/messages/compo…

@CordCuttersNews @FCC it's past time! Interest of Cable TV & lobbies is to extort as much money out of the American public as possible. In doing so however they condemn many Americans to a life without technology. Furthermore many eg @AlticeUSA skirt 25/3 Mbps by using language like "up to"!

Cable TV Companies Object to the FCC Increasing Minimum Broadband Internet Speeds Requirements cordcuttersnews.com/cable-tv-compa…

Optimum is thrilled to continue its partnership with DonorsChoose for a fourth year in a row! Read more about our commitment to supporting the communities we serve below. bit.ly/41n6Y6p

Optimum is proud to announce the winners of the 2023 Hispanic Heritage Essay Contest! Read the full announcement below. bit.ly/3sMGwGM

@ArangoJeanine Hi! Please send us a DM here: twitter.com/messages/compo…. We'll be happy to help! ^Deb

@jamesmalachyrya Hi, Jim! We are here for you and happy to help! Please DM us your name, address, zip code, telephone number, and account number as it appears on the account to best assist you. ^Mariana

@CordCuttersNews @dennismathew_ is unrelaible because @AlticeUSA is broken. A subscription business requires relationships but they engage in predatory practices focused on introductory rates that get jacked up once on board. Abysmal Customer Service! Everyone hates them! cnet.com/home/internet/…

The 4th Largest Cable TV Company's CEO Says Cable TV is Broken cordcuttersnews.com/the-4th-larges…

Congratulations to all of our teams who won 14 NY Emmy Awards across News 12 Networks! We’re excited to see our sports teams win some more on Monday! @Optimum @AlticeUSA @NYEmmyAwards #nyemmys #localmatters #news12