Optimum

@khal Hello! We're sorry to hear that there's an issue and we'd like to help. Please DM us via @OptimumHelp for further assistance. Thanks! ^Tish

this may be the end of the road, @optimum. y'all got it!

@evetsoloccip Hi there! We appreciate you letting us know about the lines. Please don't hesitate to DM @OptimumHelp if you'd like to provide further information. ^Tish

@optimum Over a week since the storm in my neighborhood. Lines down all over. You guys are nowhere to be seen. #FAIL

@KOthreethreeO @linamkhan Hello! We're here to help. Please don't hesitate to DM @OptimumHelp if you need account or service-related assistance.

@linamkhan @optimum count your fucking days

Thanks to Mayor Mamdani’s administration, businesses must now make it as easy to cancel a subscription as it is to sign up for one. New Yorkers can report subscription tricks and traps by calling 311 or filing a complaint at nyc.gov/consumer

The road to the Finals starts here! 🏆 The FIFA World Cup™ Quarterfinals begin today. Watch every moment live with FOX, available with Optimum TV. Or stream on the go with FOX One.

@PastorKebreau @ring @ATT @BrooklynDA @NewYorkStateAG @FBIDirectorKash @NYCMayor @NewsHour @NEWSMAX @joerogan @BBCWorld @TuckerCarlson Good morning! Please DM us via @OptimumHelp if we can be of assistance. Thanks! ^Tish

The perpetrators in NY messed up with my internet service @optimum @ring @ATT to break into my house without force entry @BrooklynDA @NewYorkStateAG @FBIDirectorKash @NYCMayor @NewsHour @NEWSMAX @joerogan @BBCWorld @TuckerCarlson July 7 2026 !

Be the first to buy or rent The Devil Wears Prada 2 at home Don't miss The Devil Wears Prada 2 And the runway continues July 9th Buy or Rent The Devil Wears Prada 2 today and watch Project Runway Season 22 on Freeform July 9th.

@sgtrade @JCP_L @GovSherrillNJ @MonmouthGovNJ Hello! We're here to help! Please don't hesitate to DM us via @OptimumHelp if you have account- or service-related questions. ^Tish

Thank you @JCP_L for finally returning me to the 20th century. Now @optimum please connect me back to the 21st! @GovSherrillNJ @MonmouthGovNJ please do something!

@M_Freshh Hello! We're here to help! Please don't hesitate to PM us for assistance via @OptimumHelp. ^Tish

@optimum your service is trash. 36 hours with no internet or a reason or eta

@bdmfit50 Hello Brian! We understand that outages can be frustrating, and we're here to help. Please don't hesitate to DM us via @OptimumHelp if you need further assistance. Thanks! ^Tish

@optimum You are literally going to lose every single customer in Sussex County NJ to Planet Networks after having no internet service the entire July 4th weekend!

America is officially 250! 🎉🇺🇸 Fire up the grill, enjoy the fireworks, and celebrate big. Happy Fourth of July!

@ReichWigand1 Hi Reich! That’s certainly not the experience we want for you here at Optimum! If you have any questions or concerns about your account, please don't hesitate to send us a private message via @OptimumHelp. We’re here for you 24/7. ^Tish

Never ever under any circumstances do business @optimum whether wifi or mobile. Absolutely terrible. Start to end.

@TonyHongTwitt Hello! We understand that outages can be frustrating. Please don't hesitate to DM us via @OptimumHelp if you have account- or service-related questions. ^Tish

@optimum Hackensack, no internet this morning. Website says “there is no reported outages” highly doubt that.

@tiagojjgoncalv2 Hello! We're sorry to hear that there's an issue with your service, and we'd like to help. Please DM us via @OptimumHelp for further assistance. ^Tish

@optimum I just started using your services I used them for 3 hours and they are down today is the second day. You have no idea how I feel. You simply have no idea.

@SamiJo91 Hi there, Sami! We're here to help. Please don't hesitate to DM us @OptimumHelp if you need further assistance. ^Tish

@optimum is a disgrace. 2 days with no service and no real updates besides a weak ass apology. Also your outage map is useless. 🤬

@browning743 Hello! We apologize for the inconvience the interruptions have caused. We're here to help! Please don't hesitate to DM @OptimumHelp for further assistance. ^Tish

I hate @optimum My internet is out, again, for the 3rd day in a week. How is it so easy to be so incompetent? So far I’ve had more “assessing” than actual internet service. Almost every day it’s something, and it takes upwards of 3 hours to repair for it to go out the next day.

@Not_A_Beetle We understand how annoying outages can be, and that any service issue is one too many. Our Team is available via DM at @OptimumHelp if you have questions about the outage or need additional assistance. Thanks! ^Tish

@optimum Internet has been down for HOURS. Fix your shit. This happens way too often. You should be paying people to use this garbage service at this point.

@kamveti Hello there, Kay! We understand how frustrating it is when services aren't working. Our Team is available via DM @OptimumHelp if you need further assistance. Thanks! ^Tish

@optimum why this outage lasting so long😢 its 4am and our internet been out since 10pm

@hukolac Hello there! We're sorry to hear that your services are out. We understand that you already have a service call scheduled. Please DM us @OptimumHelp if you have follow-up questions. ^Tish

I can’t believe that @optimum won’t acknowledge a service outage in my area from the storm and wants to send a tech on Wednesday to check my modem.

Hello there! We understand that change can be frustrating. The remote control feature was recently retired because it wasn't widely used, allowing us to focus on improving other parts of the app. We're always working to improve, and feedback like yours helps us continue enhancing the experience. Thanks! ^Tish

@optimum @optimumtv @OptimumHelp You recently removed the virtual remote on the OptimumTV app. That is one of the most ill-conceived & customer-unfriendly acts I have seen! A remote in the app was a real convenience if one couldn't find the remote or it didn't work. Bring it bak

@Talan1177 Good morning! We're here for you. Please don't hesitate to contact us by DMing @OptimumHelp for assistance. Thanks!

@optimum you all are the psycho ex of ISPs. I cancel my service (which just about took an act of Congress) and I’m constantly getting called, texted, and emailed begging me to come back. Even if my new ISP doesn’t work out I would never consider you again.