American Express UK

19.2K posts

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American Express UK

American Express UK

@AmexUK

Follow the Amex UK team for insider news and offers.

London, England Katılım Mart 2010
429 Takip Edilen70.6K Takipçiler
American Express UK
@reddybreddygo Hi there, thanks for your message. We appreciate your vigilance on this matter. Please can you send all available information to UKemailfraud@americanexpress.com, as a possible phishing attempt. Many thanks.
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happyclappy
happyclappy@reddybreddygo·
@AmexUK I’m a cardmember in Africa with no phone access and need to urgently report fraud on my account. Please advise how to contact you online.”
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American Express UK
@frat247 Hi Andrew, thanks for your message. Please keep an eye on our social channels for the latest updates on presale and experiences. Many thanks.
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Andrew Frier
Andrew Frier@frat247·
@AmexUK good morning. Please can you let me know where I will be able to access the Amex presale for the Commanders v Colts NFL game in London? Will it be available through the Amex app? Thanks.
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American Express UK
@TG18275 2. Alternatively, you can by write to Global Customer Research and Solutions, 1 John Street, Brighton, BN88 1NH. Many thanks.
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Tanay Ghosh
Tanay Ghosh@TG18275·
13 years of loyalty to @AmexUK (#BAPremiumPlus). Paid each balance in full. Despite that, was put through a harrowing 2-month KYC loop—repeatedly uploading docs, getting "no further info required" confirmations, only to have my account suspended today. Hours wasted. Has anyone else faced the back office incompetence? Please escalate this. #KYC #Amex
Tanay Ghosh tweet mediaTanay Ghosh tweet media
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American Express UK
@TG18275 1. Hi Tanay, thank you for getting in touch. We're sorry to learn of your recent experience. A complaint can be raised with our Customer Services Team by calling 0800 9178047 or by sending a secure message via our website.
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American Express UK
@MirnaDzamonja Hi Mirna, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks
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Mirna Džamonja
Mirna Džamonja@MirnaDzamonja·
My Amex UK card is frozen, but I got a message from @AmexUK telling me that that the card is unfrozen. I suggest that you investigate this security breach in your services. Many thanks
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American Express UK
@LePurplePhantom Hi there. Thanks for your feedback. We've passed this on to the relevant teams and appreciate you reaching out. Thank you.
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Phantom
Phantom@LePurplePhantom·
Marketing at @AmexUK missing the biggest WAG market by not offering flowers on their platinum cards. Can you imagine how many twisted finance bro arms there'd be if Alicia knew she could have chrysanthemums on her aluminium?
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American Express UK
@RossUKRFC 2. For more information, please contact our New Accounts Team by calling 0800 032 7404 and selecting option "2" and a member of the team will happily assist you. Many thanks.
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Ross
Ross@RossUKRFC·
@AmexUK On 27th May there's an AMEX presale for the NFL games at Tottenham Stadium. If I am approved for a card today, will I be able to take part in the presale?
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American Express UK
@RossUKRFC 1. Hi Ross, thanks for your message. You’ll need to wait for your card to arrive and activate it before you can access your benefits.
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American Express UK
American Express UK@AmexUK·
@slopter Hi there. Thanks for your feedback. We've passed this on to the relevant teams and appreciate you reaching out. Thank you.
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Dingdong
Dingdong@slopter·
@AmexUK so disappointing that you are blocking Eurovision voting as potential fraudulent transactions when it’s literally 1.50 and you should be aware of Eurovision happening! I’ve called up to fix but most people wouldn’t bother.
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Rahim™ 🇬🇧🇲🇦
So just tried to use @AmexUK at @nationaltrust and guess what... They dont accept it anymore. I swear Amex is becoming more and more useless every day.
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American Express UK
American Express UK@AmexUK·
@rahim94 @nationaltrust 1. Hi Rahim, thanks for your feedback. American Express is accepted at more UK merchants than ever before, including hundreds of thousands of small businesses.
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American Express UK
American Express UK@AmexUK·
@wiflib 2. A complaint can be raised with our Customer Services Team by calling 0800 9178047, sending a secure message via our website or by writing to Global Customer Research and Solutions, 1 John Street, Brighton, BN88 1NH. Many thanks.
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Libby Mason
Libby Mason@wiflib·
@AmexUK in August 2023 I contacted you to tell you someone registered my phone number to their account. You did nothing. I’ve called many times since to inform you of the same thing. Still nothing. Today, the ‘back office’ sanctioned the call handler to remove my number from
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American Express UK
American Express UK@AmexUK·
@wiflib 1. Hi Libby, thank you for getting in touch. We're sorry to learn of your recent experience. We have passed this information onto the relevant teams and appreciate your feedback.
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American Express UK
American Express UK@AmexUK·
@riverroots Hi River, thanks for your message. Please get in touch with our New Accounts Team by calling 0800 032 7404 and selecting option "2" and a member of the team will happily assist you. Many thanks.
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American Express UK
American Express UK@AmexUK·
Looking for a last-minute gift? 🎁🎀 With Membership Rewards® points, the choice is theirs! Share in their experience, and spend your points on an array of gift cards #WithAmex 💙 Find out more: bit.ly/48iRS4g
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American Express UK
American Express UK@AmexUK·
@VOScotland Hi there, thanks for your message. We would ask you to call the number on the back of your Card and ask for the fraud team, and they can confirm if there is an issue. Many thanks.
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American Express UK
American Express UK@AmexUK·
@ruthsteinholtz @Eurostar Hi Ruth, thank you for your message. We're sorry to learn of your recent experience with Priority Pass lounge availability. Please be assured we will pass on your feedback to the relevant department regarding the issues you have faced. Many thanks.
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Ruth Steinholtz
Ruth Steinholtz@ruthsteinholtz·
Well done @eurostar and @AmexUK you turned away a 35 yr platinum card holder & from the lounge at 05:45am. card US issue No discretion???
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American Express UK
American Express UK@AmexUK·
@JeffreyWan19 Hi there, thanks for your message. Please keep an eye on our socials for the latest Wimbledon updates. Many thanks.
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HezBalla
HezBalla@JeffreyWan19·
@AmexUK Any word on last minute Wimbledon tickets this year??? Any idea on when they might get released for amex cardholders???
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American Express UK
American Express UK@AmexUK·
@Katie_Green_ Hi Katie, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks.
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KTG
KTG@Katie_Green_·
@AmexUK how to contact you re suspect spam letter on here pls?
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American Express UK
American Express UK@AmexUK·
@Richierich010 Hi Richard, thanks for your message. We would ask you to call the number on the back of your Card and ask for the fraud team, and they can confirm if there is an issue. Many thanks.
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