American Express UK

@reddybreddygo Hi there, thanks for your message. We appreciate your vigilance on this matter. Please can you send all available information to UKemailfraud@americanexpress.com, as a possible phishing attempt. Many thanks.

“@AmexUK I’m a cardmember in Africa with no phone access and need to urgently report fraud on my account. Please advise how to contact you online.”

@frat247 Hi Andrew, thanks for your message. Please keep an eye on our social channels for the latest updates on presale and experiences. Many thanks.

@AmexUK good morning. Please can you let me know where I will be able to access the Amex presale for the Commanders v Colts NFL game in London? Will it be available through the Amex app? Thanks.

@TG18275 2. Alternatively, you can by write to Global Customer Research and Solutions, 1 John Street, Brighton, BN88 1NH. Many thanks.

13 years of loyalty to @AmexUK (#BAPremiumPlus). Paid each balance in full. Despite that, was put through a harrowing 2-month KYC loop—repeatedly uploading docs, getting "no further info required" confirmations, only to have my account suspended today. Hours wasted. Has anyone else faced the back office incompetence? Please escalate this. #KYC #Amex

@TG18275 1. Hi Tanay, thank you for getting in touch. We're sorry to learn of your recent experience. A complaint can be raised with our Customer Services Team by calling 0800 9178047 or by sending a secure message via our website.

@MirnaDzamonja Hi Mirna, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks

My Amex UK card is frozen, but I got a message from @AmexUK telling me that that the card is unfrozen. I suggest that you investigate this security breach in your services. Many thanks

@LePurplePhantom Hi there. Thanks for your feedback. We've passed this on to the relevant teams and appreciate you reaching out. Thank you.

Marketing at @AmexUK missing the biggest WAG market by not offering flowers on their platinum cards. Can you imagine how many twisted finance bro arms there'd be if Alicia knew she could have chrysanthemums on her aluminium?

@RossUKRFC 2. For more information, please contact our New Accounts Team by calling 0800 032 7404 and selecting option "2" and a member of the team will happily assist you. Many thanks.

@AmexUK On 27th May there's an AMEX presale for the NFL games at Tottenham Stadium. If I am approved for a card today, will I be able to take part in the presale?

@RossUKRFC 1. Hi Ross, thanks for your message. You’ll need to wait for your card to arrive and activate it before you can access your benefits.

@slopter Hi there. Thanks for your feedback. We've passed this on to the relevant teams and appreciate you reaching out. Thank you.

@AmexUK so disappointing that you are blocking Eurovision voting as potential fraudulent transactions when it’s literally 1.50 and you should be aware of Eurovision happening! I’ve called up to fix but most people wouldn’t bother.

@kirstypoole @Wimbledon @PimmsGB @the_LTA @evianwater @DrinkRobinsons @RalphLauren Hi Kirsty, thanks for your message. Please keep an eye on our socials for the latest Wimbledon updates. Many thanks.

I need to find tickets for Wimbledon on June 29. Grounds passes would be fine! If not I’ll have to attempt the queue ⛺️ 🎾 #Wimbledon @Wimbledon @PimmsGB @the_LTA @evianwater @DrinkRobinsons @RalphLauren @AmexUK 🍓🍦🥂

@rahim94 @nationaltrust 2. We’re always working to offer more acceptance options across industries for our Small Business Cardmembers. You can find out more and see our acceptance map here: americanexpress.com/en-gb/maps

So just tried to use @AmexUK at @nationaltrust and guess what... They dont accept it anymore. I swear Amex is becoming more and more useless every day.

@rahim94 @nationaltrust 1. Hi Rahim, thanks for your feedback. American Express is accepted at more UK merchants than ever before, including hundreds of thousands of small businesses.

@wiflib 2. A complaint can be raised with our Customer Services Team by calling 0800 9178047, sending a secure message via our website or by writing to Global Customer Research and Solutions, 1 John Street, Brighton, BN88 1NH. Many thanks.

@AmexUK in August 2023 I contacted you to tell you someone registered my phone number to their account. You did nothing. I’ve called many times since to inform you of the same thing. Still nothing. Today, the ‘back office’ sanctioned the call handler to remove my number from

@wiflib 1. Hi Libby, thank you for getting in touch. We're sorry to learn of your recent experience. We have passed this information onto the relevant teams and appreciate your feedback.

@riverroots Hi River, thanks for your message. Please get in touch with our New Accounts Team by calling 0800 032 7404 and selecting option "2" and a member of the team will happily assist you. Many thanks.

@AmexUK @AmexUK

Looking for a last-minute gift? 🎁🎀 With Membership Rewards® points, the choice is theirs! Share in their experience, and spend your points on an array of gift cards #WithAmex 💙 Find out more: bit.ly/48iRS4g

@VOScotland Hi there, thanks for your message. We would ask you to call the number on the back of your Card and ask for the fraud team, and they can confirm if there is an issue. Many thanks.

@AmexUK hi there is this a scam site? promoterms.com/ba-amex-25th-a…

@ruthsteinholtz @Eurostar Hi Ruth, thank you for your message. We're sorry to learn of your recent experience with Priority Pass lounge availability. Please be assured we will pass on your feedback to the relevant department regarding the issues you have faced. Many thanks.

Well done @eurostar and @AmexUK you turned away a 35 yr platinum card holder & from the lounge at 05:45am. card US issue No discretion???

@JeffreyWan19 Hi there, thanks for your message. Please keep an eye on our socials for the latest Wimbledon updates. Many thanks.

@AmexUK Any word on last minute Wimbledon tickets this year??? Any idea on when they might get released for amex cardholders???

@Katie_Green_ Hi Katie, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks.

@AmexUK how to contact you re suspect spam letter on here pls?

@Richierich010 Hi Richard, thanks for your message. We would ask you to call the number on the back of your Card and ask for the fraud team, and they can confirm if there is an issue. Many thanks.

@AmexUK Hi are you running a BA Amex 25 year anniversary competition? I want to check the email I got is genuine