Amy Curry

Proud Moment: @constellationr named @Verint to its inaugural Constellation ShortList for Conversational #AI, recognizing Verint's Digital-First Engagement solutions for continued #innovation. ow.ly/iPfW50L0N91

Improving #CX begins with back-office transformation. The question is, where do you start? @JimMarous and @Verint's @nikinev explore how to transform the back-office to become a competitive differentiator for long-term customer service success. ow.ly/Pg1E50L39SA

With the massive shift to digital over the past two years, consumers now expect this new way of doing business. @Verint's Heather Richards explains how brands need to meet them where they are: ow.ly/qRj550L384O via @thecustomr #CX #digitalfirst

According to @Verint @CFleischaker, "Today’s #CMO must champion the critical role of understanding and improving customer experiences to thrive in the engagement economy." Read on: ow.ly/172450L36WO via @cmswire #CX #digitalmarketing

Happy #CXDay from @Verint! Shout-out to our amazing customers—we’re thankful for you EVERY day! bit.ly/3rwcl2a #CustomerFeedback #CustomerJourneys #CX #CustomerSatisfaction #CustomersRock

Join @Verint’s many October speakers—supercharging #SpeechAnalytics, the #TotalEconomicImpact of @Verint #DigitalFirst #Engagement + much more bit.ly/3M6znpJ #CX #WFM #Digital #CustomerSatisfaction #EmployeeEngagement #Feedback #GetSmarterin2022 #AlwaysLearning

.@Verint's Chris Humphris provides insights into how #AI and #automation are key to providing exceptional customer experiences in the digital age. ow.ly/ppVP50KX2y7 via @MartechVibe #AI #automation

Open enrollment and pumpkin spice are here! @Verint can help with the first one—explore customer engagement best practices for the #healthcare industry bit.ly/3T0fFyr #Personalization #CustomerRetention #Digital #Compliance #QM #Automation #AI #IVAs #SelfService #CX

Speech and text analytics are helping agents better understand their customers. This is just one way @Verint solutions are improving customer experience by leveraging #AI and #automation to overcome language barriers and more. ow.ly/tFBZ50KX5lr

According to a @Verint study, 51% of Gen Z and Millennials make purchases via BOPIS or curbside pick-up to improve younger shoppers’ customer experience. ow.ly/AhxB50KX0uT via @ChainStoreAge @DBerthiaumeCSA

AI-enhanced solutions are being adopted as the technologies have matured and ROI is now being realized. Read on to learn how @Verint Intelligent Interviewing and other solutions are taking the contact center to a new level: ow.ly/6qUO50KX1zu via @NancyJami @SpeechTech

New @Verint #retail study shows that 76% of consumers are spending less money due to rising #inflation, with entertainment and clothing cited as the top areas for budget cuts in retail purchases. Read on: buff.ly/3SFwfDt

Explore how DenizBank turned to @Verint #TotalQuality solutions to enjoy the rich benefits of improved #productivity #sales + #employee #turnover bit.ly/3UI1SxZ #CX #Coaching #Finserv #AQM #Banks #Retention

Good news! @Verint customers @MSC_Industrial and @NavyFederal + Verint #IntelligentInterviewing recognized among 2022 @CallCenterICMI Award finalists bit.ly/3C48Yp7 #CX #WFM #SpeechAnalytics #Analytics #Automation #EmployeeRetention

Big results! @forrester Total Economic Impact Study of @Verint #Digital-First Engagement solutions finds an #ROI of 271% over 3 years with a payback in less than 6 months. Read about it! bit.ly/3SkK4H3 #Boundless #CX #CustomerEngagement #SelfService #Digital

What’s the winning formula for great customer engagement? @Verint’s CEO and Founder, Dan Bodner, shares his insights from corporate culture to One Workforce on The CEO Forum. ow.ly/3v9w50KQgbH via @ceoshowforum #customerexperience #digitaltransformation

Thanks @RoyAtkinson for referencing a recent @Verint study to emphasize how much customer experience really matters to businesses, big or small. Take a look: ow.ly/aIPa50KPKXf #123withRoy #CX #digitalfirst

NEW STUDY: @forrester Total Economic Study of @Verint Digital-First Engagement solutions finds an #ROI of 271% over three years with a payback in less than six months. ow.ly/YJIT50KP3RT #Boundless #CustomerEngagement #Digitalfirst

Let’s keep it going! Join us 9/28 @ 11 ET for @Verint partner program #webinar #6—platform extension program + @Verint Marketplace bit.ly/3LuM2CO #CustomerJourneys #BetterTogether #CX #SaaS #Partnership #Cloud #Innovation #VerintCloudPlatform

Proud to be recognized as a finalist in the 2022 #ICMI Global Contact Center Awards alongside @Verint customers, @MSC_Industrial and @NavyFederal, for delivering excellent customer and employee experience. ow.ly/SVbA50KJ0Te