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I’m building an AI agent for Google Business Profile.
Since 2024, over 10,000 businesses have bought a QR code from me to help them get reviews on Google.
Soon, they’ll be able to run their shop’s entire online presence from their phone.
These are salons, auto dealers, restaurants, legal and medical services—anything you’d search for on Google Maps.
But there’s a big problem: activation. I learned the hard way that these aren’t typical SaaS customers. They’re busy with day-to-day operations and are exceptionally averse to being contacted.
Last month, I asked my top 100 customers if they would share a few tips with their fellow business owners on how to get reviews effectively.
Not a single one responded to my email.
There’s hope, however. When someone buys a QR code from me, they first link it to their business by scanning it.
That’s the one moment I get to capture their attention.
Hopefully enough trust has been built at this point for them to opt into text notifications.
If they do subscribe, their world changes forever. It doesn’t matter whether or not they know what an AI agent is— it will just start working for them.
Everything happens via SMS, a format they’re familiar with. They get alerted when they receive negative reviews, reminders to update their holiday hours, and suggestions to fill in missing information on their GBP.
The complexity and burden of managing their GBP is reduced down to a few short text messages.
I’ve been building this solo for almost 2 years now and it’s been quite the journey. Surprisingly, much of the difficulty of being an entrepreneur has nothing to do with business.
It’s about managing yourself, your emotions, your mindset, your physical health. It’s about having no one who can relate to you.
As an entrepreneur I have so much respect for my fellow business owners. It’s a labor of love and only those who are in it truly understand.
That’s what lights me up about ProsperQR! These are hair stylists, mechanics, and lawyers. They don’t have time for marketing, they just want to cut hair and fix cars.
If I successfully get this GBP agent into the hands of these business owners they will be freed to focus on their craft— not SEO, not PPC, only what they’re best at and truly enjoy.
And as a fellow craftsman, that makes me happy.
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