Customer Help Team retweetledi
Customer Help Team
74 posts
We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT
PaulB118@PaulB118
@Avis unless your cust svc supervisors use WhatsApp to respond to customers with a dog barking in the background and then asks for personal information to process an “immediate full refund” then I think your DMs are being hacked. Either way it is pretty sketchy
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Customer Help Team retweetledi
We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT
PaulB118@PaulB118
@Avis Ever hear of customer service. I would LOVE to get my flat tire fixed. Maybe you can stop disconnecting my call?????
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Customer Help Team retweetledi
@avis “preferred” at IAH. Assign us a large pickup when we booked a compact then send us to a spot where there is no car at all. One person working the “preferred” desk and the regular desk refused to help us
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT
Passot Romain@Niamor69
@Avis Hi, Thanks for your message. Rental Contract number 856926114 at Avis south Corsica ollandini
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Customer Help Team retweetledi
Reserved at car at @Avis month ago for a family get away. Needed a full sized suv. After getting email after email telling me to get ready, just to go and pick up and no car. Waited almost 4 hours to settle for lesser car. And I’m a president club member
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We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT
Brant D Hulsebus@BrantDC1
Reserved at car at @Avis month ago for a family get away. Needed a full sized suv. After getting email after email telling me to get ready, just to go and pick up and no car. Waited almost 4 hours to settle for lesser car. And I’m a president club member
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We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT
Kathleen O'Brien Ham@kobham
@Avis how do I get to a human being? I left keys to my apartment at Dulles airport location around June 24. Mailbox full. No one answers calls! I filed a report already. Going to fly into Dulles today. Will be at rental but does that office close at 3 pm? Won't be there until 5.
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@MichaelBasak Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @MichaelBasak
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@Avis - I will take my 20 years of loyalty and future spend away from Avis - also I will file a complaint with my travel purchasing team for Panasonic North America
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Customer Help Team retweetledi
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Mikavexo@Mikavexo13
@Avis Epic fail! Your chatbot says you accept temporary licenses for rentals. I get to the pick up location and they won't accept it. #epicfail @enterprisecares accepts it and will pick me up from your #fail location.
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@jschaef42 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @jschaef42
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Customer Help Team retweetledi
@Avis I’ve been trying to get reimbursed for a €400 taxi that your roadside assistance explicitly instructed me to take after my rental broke down in Italy. It’s been over 6 months. I’ve called customer service 10+ times. Worst customer service ever, please fix this
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We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT
Aaron Farris@afarris1
@Avis would you put more help at the Salt Lake City rental station? 3 at the station and over 30 customers in line.
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Customer Help Team retweetledi
@Avis yet another issue with ATL airport location. Thanks for not having a minivan that I reserved. Really fun craming into an SUV this week! Luggage on our Laps is really fun. Worst Avis location out there !
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Garett Ishikawa@GarettIsh
@Avis yet another issue with ATL airport location. Thanks for not having a minivan that I reserved. Really fun craming into an SUV this week! Luggage on our Laps is really fun. Worst Avis location out there !
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Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.
MisterColour@MisterColour
@Avis URGENT I need to cancel my booking and cannot do on your website, please help
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Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.
Dave’s not here@boman_sb4024
@Avis @CostcoTravel I’m having a problem with my rental. All I get is AI or recordings or India. Gonna get the worst reviews possible.
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