EnterpriseRentACar

@shayanbhatia Hello, we are here to assist. So we can help, please send us a private message of any concerns you may have. Thank you. - Isabella twitter.com/messages/compo…

WHY DID @enterprisecares CANCEL OUR RESERVATION .. literally DAY OF!!!!!

@DanHansonjr We’d like to discuss this with you! Please DM your contact info and rental details. Thank you! -Stacy

Well @enterprisecares you REALLY screwed up my reservation and now. I'm sitting here waiting for more than 3 hours due to accessible hand controls not available after I made my reservation months ago.

@jipartlow1 We're here to help! If we can be of any assistance, please send us a DM with any rental questions, so we can further assist you. Thank you! - Michelle twitter.com/messages/compo…

@enterprisecares can we get english speaking people back at Enterprise SMFH!

@Rancho141 We’d like to help. Please send us a private message and include your rental details, if you’re able, so we can get started right away. We’ll take a look and follow up with you. Thank you, Jean twitter.com/messages/compo…

@enterprisecares Booked a rental car in Toronto on April 14 and returned it with extra fuel. I was denied a refund but promised a credit on my next booking. When I rented again in Calgary, they refused to honor it. Poor customer service. I want my refund for the extra fuel paid

@Lynn0465 We'd be happy to help connect you with the proper leadership team. For additional support, please send a private message that includes your name, phone number, email address, and reservation number. Thank you, Jean twitter.com/messages/compo…

@enterprisecares You should really change your name @enterprisecares because you really don’t seem to care about your customers

Called @enterprisecares @BWI_Airport to reserve a one way car rental. Went through the entire procedure for a car rental and was told that I had a car reserved for May 14th through May 15th. They quoted me a price of $136.00. I was supposed to be on the lookout for a

@Lynn0465 We’re here to help! Please send us a private message, so we can talk one-on-one. Once we’re connected there, we’ll ask for a few rental details, so we can look into this for you. Thank you, Jean twitter.com/messages/compo…

@enterprisecares Guaranteed a rental car and will need to call back tomorrow morning to check on the availability of a one- way car rental.So frustrated! Wasted my time and energy with @enterprisecares !

@Lynn0465 Hello, I’d like to learn more so we can help! Please send us a private message and we would be happy to assist further. Thank you! – Heather twitter.com/messages/compo…

Confirmation email, which never arrived. I Went to the @enterprisecares location, where I was supposed to pick up the rental car for my trip and was told that the reservation was booked incorrectly by the BWI @enterprisecares employee. I was also informed that I can’t be

@HateToryScum That sounds really frustrating. I'll be escalating this to Dublin's leadership team. Before I do, can you please send a DM with your name and rental info, so I can make sure they have what they need to investigate and follow up with you as needed? Thanks. -Christina twitter.com/messages/compo…

@enterprisecares sort out your TERRIBLE phone lines - Dublin Airport. I've been waiting for a callback ("within the hour") and that was 3hrs ago.. #enterprisedoesntcare

@DebUkitty77 Hello, I’d like to learn more so we can help! Please send us a private message and we would be happy to assist further. Thank you! – Heather twitter.com/messages/compo…

Thanks @enterprisecares You don’t care! Won’t Stay Dead Tour with a reservation made 4+ months in advance, we go to pick up the minivan & you don’t have a minivan for us! You are throwing us off schedule! WTH 🤬

@gtjake1 We'd like to learn more. Please DM us with your rental location, reservation or rental agreement number and the details of your experience. Also, please verify your name, contact phone number and email on file for this rental. Thank you. -Chris R. twitter.com/messages/compo…

@enterprisecares The condition of my recent rental vehicle was terrible. Front driver tire at 51 lbs. I stopped at the first exit and verified with a pressure gauge and it was over 50 lbs. Oil change reminder not reset and windshield wipers didn’t clear windshield at all.

@pisano_amelia Hello, we’d like to help. Please send us a private message and include your rental details, if you’re able, so we can get started right away. We’ll take a look and follow up with you. Thank you! – Marisa twitter.com/messages/compo…

@JonFraserTF @enterprisecares Terrible service. Had reserved a truck and waited in line at the airport for 3 hours only to get a tiny car???

Hey @enterprisecares. Why is such a surprise when someone reserves a pickup truck that they actually need a pickup truck? Why take the reservation if you don't have the vehicle?

@jon_wirth We're listening. Please feel free to DM your contact information, the rental location and reservation number, for any additional assistance. Thanks. - Lisa twitter.com/messages/compo…

@Enterprise here is a new one. Just got a call from enterprise telling me that they don’t have any cars for my 8s reservation 2 morrow morning, could I come at noon, they might have one by then. Tried to resolve issue by calling the 800.

@KimmelTheodora We appreciate your feedback. You may find acceptable forms of payment in the United States at spklr.io/6018EzbGw. Please DM us if you need anything further. Thanks. - Lisa twitter.com/messages/compo…

@Enterprise stop forcing people to use credit cards

@Dsmithwpg We'd like to learn more. Please DM us with your rental location, reservation or rental agreement number and the details of your experience. Also, please verify your name, contact phone number and email on file for this reservation or rental. Thank you. -Chris R. twitter.com/messages/compo…

@enterprisecares @JonFraserTF I’ve sent 5 or 6 replies to tweets like these after complaints and you never answer. What the point of tweeting this?

@MBrant75 We’d like to hear more about your experience so we can help! Please DM your rental agreement # & details. Thanks! – Drew twitter.com/messages/compo…

@JonFraserTF @enterprisecares lol

@adaysteven Hello, we’re here to help! Please send us a private message so we can talk one-on-one. Once we’re connected there, we’ll ask for a few rental details so we can look into this for you. Thank you! - Marisa twitter.com/messages/compo…

@JohnDean478863 We'd like to look into this. Please DM your contact information and reservation number. Thank you. - Lisa twitter.com/messages/compo…

Thanks @Enterprise for the outstanding customer support tonight at Manchester Airport. Called ahead with delayed flight details and was assured the booking was noted. Arrived late due to aircraft issues to find nobody there. Looking forward to my 6-hour sleep on the floor.

@js059 Jon, did you have a specific question about a current or upcoming rental. We can assist you. Please DM the details, the rental branch as well as any rental numbers (if applicable). Chris M

@AaronGleeman @Enterprise @enterprisecares What's the deal with renting cars?

Seinfeld as real life: Went to @Enterprise to rent a car. They said our reservation got canceled, but had no idea how. No cars available. Told us to call @enterprisecares support. Four calls later, still no help. Maybe the worst customer experience I've ever had. Day ruining.

@AmyTheBee Hello, Amy [, We’d like to help. Please send us a private message and include your rental details (exact branch and your rental agreement number (RA#) from contract), if you’re able, so we can get started right away. We’ll take a look and follow up with you. Thank you, Chris M

@enterprisecares just been threatened by one of your staff members. I have it recorded. Paid for a van, it was faulty, returned it and refused another van, with no apparent reasoning other than the staff member wanted to clock off. What the hell!!?