EnterpriseRentACar

@mo_wils805 We’re here to help. Please send us a private message, so we can talk one-on-one. Once we’re connected there, we’ll ask for a few rental details, so we can look into this for you. Thank you. - Lynette twitter.com/messages/compo…

@DJKingJam We’re here to help! Please send us a private message, so we can talk one-on-one. Once we’re connected there, we’ll ask for a few rental details, so we can look into this for you. Thank you, Jean twitter.com/messages/compo…

@enterprisecares @Enterprise is currently providing me with some of the WORST customer service I’ve ever experienced! Reserved a car a week ago, confirmed yesterday… NO CARS AVAILABLE IN THE WHOLE AREA TODAY! Multiple locations! No concern of my time schedule 🤬

@NateBeach0 Please send us a DM with your reservation number, contact details and any questions we can help with. Thank you! - Michelle twitter.com/messages/compo…

@Ash99Gop @enterprisecares @enterprisecares please contact me regarding my reservation for tomorrow that is not available now.

This is 2 years in a row we made reservations with an agent over the telephone with @enterprisecares The day before we leave we call to confirm at the location & they don’t have vehicles . Stressed out of my mind as we leave tomorrow. The website even shows available cars..

@RudeGuitar We understand your frustration and apologize for any inconvenience caused by our updated hours in Wytheville, VA. If you have any questions or need further assistance, please feel free to send us a private message. Thank you. - Michelle twitter.com/messages/compo…

@enterprisecares this is pathetic. Because your local branch ended Saturday business hours now I HAVE to rent for 2 days to go work out of town overnight. I will likely lose this client. Thanks for “caring” #wythevilleVA

@drumin7 We’re here to help. Please send us a DM, so we can discuss your experience. Once we’re connected there, we’ll ask for a few details, so we can look into this for you. Thank you. -Kim twitter.com/messages/compo…

@enterprisecares We are stranded at Albuquerque airport because your people left before we got our cars and we were able to get out of the parking lot. We are not the only people stranded.

@Austin_j98 Not a problem, Please contact us directly via our contact information located by visiting spklr.io/6017EHlQH. Our customer support team will be able to assist you further. -Kim

@enterprisecares Hello, it doesn't allow me to send you a DM. How else can I get my issue resolved?

@enterprisecares hello, I've been being harassed by enterprise for multiple years. I used to work for a Amazon delivery company that rented vans with you. I was the supervisor so I was picking yo the vans so my license was taken and my info uploaded I guess. I have not worked for

@codythedutch We'd like to look into this further. Please send us a private message so we can talk one-on-one. Once we’re connected there, we’ll ask for a few rental details so we can look into this for you. Thank you! - Michelle twitter.com/messages/compo…

@enterprisecares what’s the point of reserving a vehicle when in fact, you don’t have the vehicle? This customer experience has been horrible!

@PittsTracy We'd like to look into this further for him. Please have him reach out to us directly with his reservation information, so we can further assist him. Thank you! - Michelle twitter.com/messages/compo…

.@Enterprise @enterprisecares #Sucks my brother booked a suv over 2 weeks ago for spring break next week. They just called and canceled his reservation. Said they don’t have anything that size! He lives in Birmingham AL. #WTH

@elfbarmom For our assistance, please DM your contact information, reservation or rental agreement number and the details. Thank you. - Lisa twitter.com/messages/compo…

@enterprisecares your employees suck and could’ve gotten us killed!!!!!

@elfbarmom We'd like to learn more about your experience. Please DM your contact information, reservation or rental agreement number and the details. Thanks. - Lisa twitter.com/messages/compo…

@Enterprise do your employees always have to almost kill your customers? is it a requirement?

@mrbusche We appreciate your feedback. If you have any questions, please feel free to DM your member number and contact details. - Lisa twitter.com/messages/compo…

Trying to login to my @Enterprise account, but password is invalid. Reset my password, cannot login on mobile. Finally realize they truncate mobile password input at 40 characters, so my 64 character password is invalid on mobile but valid on desktop. Quality.

@McShauno The branches are supposed to alert the customer as soon as they are aware that there is a problem. An hour before does not sound like policy was followed. We like to let mgmt know and they do reach out, if we have the reservation number. Chris M

@enterprisecares Thank you. Message sent.

Welcome to @enterprisecares Brighton, MI where we will let you book a car online, pay for it and then call you 1 hour before pickup time and tell you we have no cars. 😡

@McShauno If there are no cars available, there is nothing that can be done about the immediate issue as our local branches have closed in the area. The branches are sometimes hit with situations beyond their control, such as when and where a previous renter may choose to return. (1/2)

@Ph_Granger Bonjour, nous Sommes là pour vous aider. Veuillez nous envoyer un message privé avec les détails de votre location, si possible, afin que nous puissions commencer les démarches au plus vite. Merci, - Bex

Le loueur @enterprisecares est à déconseiller. Ce sont des menteurs et des manipulateurs car la promesse de remboursement de ma location suite à un rétro brisé n'est pas tenue. Je suis vraiment en colère pour un manque de respect évident qui ne va pas se finir comme ça 😡

@She_RollCheryl Thank you for the mention. For log in assistance we suggest reaching out to our loyalty team at 866-507-6222 as we are unable to assist via social media. If you have any other questions please reach out. - Isabella twitter.com/messages/compo…

@enterprisecares please help with login glitch. I’m still getting the Terms and Conditions error

@Fireguyy This doesn't sound like the experience we're aiming for. To discuss this further, please feel free to DM your contact information and rental details. Thanks. - Lisa twitter.com/messages/compo…

@enterprisecares worst experience ever! No vehicle available when I was supposed to drop off my car for repairs. Eventually a car was retrieved from another branch only to find out it doesn’t match the size I needed, but it’s too late cause my car has already been taken.

@JesseBuzo We're listening. Please DM your member number and contact details for any assistance. Thanks. - Lisa twitter.com/messages/compo…

@Enterprise what’s going on with the login error “new terms and conditions”. Can’t accept the terms if you can’t login!