BettyBug

@British_Airways over 30 days since my account breach and point stolen. No response from you despite multiple calls and emails, the last one told me not to raise it with @ICOnews yet...🤔

@sportstoursint If this becomes entry only or a different hotel is offered, please think of me 🥹

A huge congratulations to all our Walt Disney World Marathon finishers! 🎢✨🏃‍♀️ Pre-registration for 2026 is now open! 👉 sportstoursinternational.co.uk/event/walt-dis… #rundisney

@AmazonHelp smoking in a company vehicle whilst my package was in the cab. Luckily on the packaging smells. 🤢

@Vitality_UK as much as I hate your pick and play as I can't understand why it is harder to get something that is worth £5 compared to something more... After getting 39 points last week, I can't play today, as I didn't get enough points.

@SP_EnergyPeople do you have an update as to when the log in issues will be resolved. I've been unable to log in since I asked for help in amending my email a couple of weeks ago, and I've just been told there is a known issue. How can I take advantage of your rewards?

@SP_EnergyPeople @onlinebeauty funny, I've just been told by your live chat that there are issue logging in

@onlinebeauty Hello, we don't have any known issues with our webpage/app - If you're having issues: Could you please send us a private message and confirm your full name, date of birth, full address (inc. post code) and account number? Thanks twitter.com/messages/compo…

@SP_EnergyPeople Hi Can’t seem to log in to my Scottish power account Do you know of any issues

@jarmin36 @Vitality_UK Thank you, vitality had already emailed the fix :)

@BettyBug57 @Vitality_UK @BettyBug57 Found a fix - you need to enable permissions in the App for Body Sensors & Physical activity.

@Vitality_UK The app has an error "Google Fit disconnected". I've tried re-installing etc, still there. I'm now missing 10 Fiit points this week !!

@ballsmonkey99 @adamnjones @Vitality_UK Apparently I have 100 days left of my year to collect points, yet my renewal date is April... its not like the points or status are useful though. @yulife is much better

@adamnjones @Vitality_UK @BettyBug57 There’s always a service issue , the app is a joke and the last two weeks have been embarrassing in terms of service. Still, they like spending money on shiny adverts and influencers .

@adamnjones @Vitality_UK Wish they would just say this, instead of saying DM them!

@Vitality_UK @BettyBug57 Is there a service issue, I've had the same issue since yesterday. I'm still missing points for the 8th too

@TicketmasterCS So how do my friends get in when we get split up, or need to go in and out? Is there going to be a print option?

@BettyBug57 We’ll always provide the opportunity to transfer tickets whenever we can, but this option isn’t available for every event. It’s possible that it may be available nearer the event date, but this isn’t something that we can guarantee. Thanks!

@TicketmasterCS when will transfer become available for a event on Sunday. I currently have all 5 of my parties tickets on my order, but no way to share them out and it's likely we won't all be there at the same time

@British_Airways They couldn't help either as they could only see what I could see, and as the glitch isn't showing what is what for me, its not for them either. :( As much as I'd love double tier points, I'd rather not be guessing what I'm booking and will book elsewhere.

@BettyBug57 Unfortunately, we're unable to assist with your query via social media channels at the moment. Please contact our Holidays team by calling 0344 493 0787 between 08:00-20:00 (calls charged at local rate). You can find a full list of our contacts here: ba.com/contact Tony

@British_Airways when choosing a Disney hotel, how do I know which have tickets? I'm guessing by the price difference, but they are still showing as 'room only' instead of 'inc tickets'. don't want to pick the wrong one!

@British_Airways This still isn't fixed? How do I know the difference between ticket prices too as they don't match prices on disneys website

@BettyBug57 I will ensure this pas passed on to the relevant team. Thanks for brining it to our attention. John

@British_Airways Awww. How about a cheeky extension to my voucher 🤣🤣🤣

@BettyBug57 Unfortunately not but it is always worth an ask. I hope you manage to get your booking sorted. If you need any further assistance please get in touch. John

@MoneySavingExp do you have sneaky insider knowledge on if there will be a extra offer on the barclaycard avios sign up bonus this month like in previous years?

@British_Airways You've been a fab help, thank you so much John!

@British_Airways Thank you John!! Hopefully noone books my plane to make the prices surge in the meantime :) unless you've got a cheeky discount for helping with your website glitch 🤣🤣🤣

@BettyBug57 No to count as a package they need to be booked together under a single reference at the point of sale. If you purchase flights it is not possible to convert the reservation into a package later on by adding a hotel. John

@British_Airways Can you let your Web people know that they have missed the word ticket off? :)

@BettyBug57 Hi there. Sorry for the confusion you are indeed correct, Ba Holidays does offer packages that include the park tickets. If you need further assistance with this please contact them directly by calling 0344 493 0787 choosing option 1 then option 2. John