@imjohnjackson @ckorffux @usersnap @usersnap is def a good option: collect active (pop-ups) and passive (side button) feedback. also, schedule interviews, and get annotated screenshots or screen recordings (video + voice feedback)
English
BigChillard
198 posts
BigChillard
@BigChillard
Passions: specialty coffee. music.
Austria Katılım Haziran 2018
349 Takip Edilen120 Takipçiler
get @Atlassian products in the mix when reporting #bugs and sending them to @Jira
and oh btw, you'll see screen recordings when you do so 🤩
Usersnap@usersnap
Screen recording a bug without a tool and sending it to Atlassian Jira was never easier with the new video screen recording feature of Usersnap 🎦 youtube.com/watch?v=QBlCBe…
English
Great piece by our own
@webcms
(Head of Growth, Klaus-M.) many thanks to @CMIContent
#LeadGeneration #contentmarketing #contentcreation #ebook
Usersnap@usersnap
@Usersnap’s #content lead engine generated five times more product trials than its blog-only approach, says @webcms via @CMIContent. Read how > contentmarketinginstitute.com/2020/11/lacklu…
English
Check out this article: 7 Reasons Why Developers Need To Embrace UX Design by @usersnap bit.ly/36vVIsx
English
"Once we had sufficient quantitative data, using the ChartMogul dashboard and direct qualitative feedback from our paying customers, it was time to combine them to identify the primary root causes of churn."
@ChartMogul is a game-changer!
Usersnap@usersnap
Many thanks to @ChartMogul for our latest guest article, fresh out today! @webcms talking about #churn and #Feedback, and how they helped us build better #products. #CustomerFirst and #DataAnalytics FTW. blog.chartmogul.com/churn-analytic…
English
English
Many thanks to @ChartMogul for our latest guest article, fresh out today!
@webcms talking about #churn and #Feedback, and how they helped us build better #products.
#CustomerFirst and #DataAnalytics FTW.
blog.chartmogul.com/churn-analytic…
English
@usersnap Being customer-centric means I need to be in the right person to work on a good project 😎
English
@EmmaDan93684495 @usersnap Bringing #customerexperience full circle and making it truly actionable for you and your team. Now that is a challenge. I feel grateful that this is what we work on @usersnap
#CX
English
English
Being customer-centric means I need to take their concerns, and make them actionable for my colleagues and myself.
#CX #customerexperience
come check out what's cooking on the Feedback Tribe ->
usersnap.com/feedback-tribe
Usersnap@usersnap
Feedback Friday Challenge 💬 Start typing “Being customer-centric means I need to …” and see what words autofill suggests you. Or tell us what's the first word that comes to mind?
English
both great pieces and truly enjoyed them both 🎯
#CustomerFeedbackByEverythiiiiing
#CustomerExperience
#CustomerServiceWeek
#CustomerServiceWeek2020
Usersnap@usersnap
What's cooking in the #FeedbackTribe this week? We're discussing @annettefranz's new article "Communicating your intended #CX" and watching Café com CX feat. @ijgolding and @ClareMuscutt! Come join us 👉usersnap.com/feedback-tribe
English
Listen to "Haymo Meran & Gregg Weisstein - Small Business Digest Ep 62" by Small Business Digest via #spreaker spreaker.com/user/sbdigest/…
@haymomeran @2sbdigest
#SmallBiz #Feedback
Deutsch
the #FeedbackTribe is amazing when you're looking to share your experiences. for #CX #uxdesign and #CustomerService folks out there 😎
Usersnap@usersnap
Looking for a community of #CustomerCentric #UserDriven #CX #UX people? The #FeedbackTribe is the hub where we talk about making #CustomerFeedback the center of our business. Join us! usersnap.com/feedback-tribe…
English
“...Usersnap helped us shorten the customer support cycle and thus plays an important role in maintaining and improving the usability of our product.” — @canva
#uxdesign #uat
Usersnap@usersnap
know your users better, and make feedback actionable a great piece by @uxmovement on how we help folks in #uxdesign manage their #Feedback #ux uxmovement.com/sponsors/users…?
English
@allthatsaas , the dark horse of #SaaS content. Watch out for them!!
#CustomerFeedback #CustomerService #CustomerExperience
Usersnap@usersnap
We made the top of the list for best #customerfeedback software in 2020 🚀 allthatsaas.com/roundup/best-c… Shoutout to @allthatsaas for their great work. They are taking the SaaS content game by storm since only late 2019. #CustomerExperience #SaaS #CustomerSatisfaction #Feedback
English
BigChillard retweetledi
In 6 minutes, @adamtoporek will join the #UsersnapSummit20 for a special #interview with @BigChillard on hassle-free #customerjourneys.
Hitting the homestretch soon here -- keep watching!
#CustomerService #CustomerSupport #CustomerSuccess
buff.ly/2WNJYOo
English