British Gas Watch

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British Gas Watch

British Gas Watch

@BritishGasWatch

Monitoring British Gas' appalling customer services operation - so you don't have to.

Katılım Ekim 2022
190 Takip Edilen303 Takipçiler
British Gas Watch
British Gas Watch@BritishGasWatch·
Oh look! 👇
Michael G@mikeyagray

@BritishGas my mum just had her appointment to have a gas meter looked at and changed for the 3rd time today. Your tweeter page for helping customers hasn’t been used in over a year and when she tried to rebook so got cut off. To treat the elderly this way is unacceptable.

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British Gas Watch
British Gas Watch@BritishGasWatch·
👇👇👇
Aimee@iitsaiimee

@BritishGasHelp Hi, we are opted in to the peak save Sundays but instead of money being credited to our account it’s being taken off?! Can you please explain!

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British Gas Watch
British Gas Watch@BritishGasWatch·
@ofgem @EnergyUKcomms @energynetworks While @ofgem is busy with virtue-signalling nonsense such as this, British Gas is riding rough-shod over customers. Make no mistake - Ofgem is asleep at the wheel. We need a new regulator. We need one that actually does its job.
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Ofgem
Ofgem@ofgem·
With @EnergyUKcomms and @energynetworks we're bringing together professionals from across the energy industry to share experience and drive change in the sector Join us for the Equity, Diversity and Inclusion (EDI) Conference on 29 June More info ⬇️ ow.ly/ezH250OSwtS
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British Gas Watch
British Gas Watch@BritishGasWatch·
‼️ This is disgraceful by British Gas! 👇 @CMAgovUK / @Ofgem - FIVE YEARS is unacceptable. British Gas are stopping customers making informed judgments about their usage and switching suppliers. This grifting needs a joint investigation! #BritishGasGrifters #BritishGasFail
lauren kerwood@laurenkerwood

@BritishGasHelp FIVE YEARS, of not being able to monitor my usuage, multiple promises it's being fixed, and the coincidence of the " You are not paying enough" text every single month, funny they have taken away my ability to check this.

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Lou Hardy
Lou Hardy@LouHardy18·
@BritishGasHelp @BritishGas 6 months into my complaint and no one will call me back or answer my emails and no way to escalate as BG your complaint procedure doesn’t work!! So frustrating having paid for a homecare plumbing service for years @Dyno_Rod_South bodged the repair!
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British Gas Watch
British Gas Watch@BritishGasWatch·
‼️ If you're toying with switching to British Gas, heed Alex's warning 👇 #BritishGasGrifters #BritishGasFail
Lexie@ppkp01

@BritishGas I was sent an email with my new tariff for the year £2847.92 and in the same day got a bill for 2 months electric use £2682.94! How does that make sense?! Absolutely shocking customer service! Been trying to change to a prepay meter for 6 months now!!

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