Chat.CX

@fidjissimo curious whether you see OpenAI moving into customer experience flagship over time, chat.cx feels like the category-defining brand for AI-native customer experience,, happy to make it yours..

“Help me save money” is one of the core benefits people hope to get out of AI. With this launch we’re making this super easy. Similar to what we did for Health by letting you connect your health records, you can now do the same for financial records so ChatGPT can have the full picture and give you more informed answers.

Same energy here! 🔥 chat.cx, the CX space is a multi-billion dollar industry and "chat" is the most elite keyword in the whole industry. The next #CX unicorn's homepage is just sitting there available..

@lessin @kortina bold move tbh :D "Fin" is so strongly associated with finance that most people's first impression of fin.ai would be AI for fintech, not CX/support 🤷‍♂️ whoever pushed for the rename definitely took a risk there 😅

This made me LOL... ~8 years ago @kortina and I were working on the original Fin (as a data platform for optimizing customer service agents) & were in deep partnership conversations with Intercom. Today they become Fin (not us) -- we had the .com tho, not the .ai :)

@btaylor @SierraPlatform 👏🏻 🔥

At BARK, the world’s most dog-centric company and the team behind BarkBox, customer experience isn’t a department, it’s the business. I'm proud they've chosen to partner with @SierraPlatform to power their customer experience sierra.ai/customers/bark

@eoghan 👏🏻 brave move

@levelsio @Cloudflare Why?!! Namecheap is way better! AFAIK if you transfer domains to Cloudflare, you won’t be able to use any DNS provider except Cloudflare!!! which is kinda WTF 😅

Request for @Cloudflare to add these remaining TLDs so I can transfer these domains from Namecheap into there and have one less vendor: .bio, .nl, .vc, .cm

@fkadev @github congrats bro

🔥 prompts.chat has 23k users so far. ⭐️ 162k stars on @github and thousands of visitors everyday. I’ll be speaking how it become world’s most famous free prompt library at Microsoft Build 2026! 📅 Jun 3 📍 Fort Mason Center, San Francisco 🎫 build.microsoft.com

@yo_itsmatt the domain 🔥🔥

Pay.sh has been live for 4 days And 100+ API providers have reached out to integrate Some of the biggest names in tech want in AI on Solana is about to get a lot more obvious

@eoghan nice demo, the future of cx is in the chat !

This is a hypey little self-serving marketing video, but it also shows you the future of ecommerce. You'll see this very, very soon with your favorite indie brands, but I'm pretty certain that this model will be core to the online shopping experience on sites like Amazon in just ~two years.

@intercom @Fin_ai @attio @destraynor 💯

The future isn’t many different Agents, but one unified Customer Agent that owns the entire customer relationship. At our @Fin_ai x @Attio meetup, @destraynor opened with that vision: a single Customer Agent that can handle service, sales, and many more roles – all as part of one continuous experience for customers. Later, we introduced Sales as a new role for Fin, and the first step beyond support, with more roles to come as it expands across the customer lifecycle. Watch the full event at the link in the comments to learn more.

@googlecloud Google already has chat .new → Gemini The missing piece? chat .cx A perfect fit for Gemini Enterprise CX, what do u think @LorraineTwohill ? ty

Projects in Gemini Enterprise: a dynamic, collaborative workspace where human experts and agents actively co-create side-by-side. By unifying your shared context across various sources, the agent acts as a dedicated expert on your specific initiative → goo.gle/4cPPWpa

@claybavor congrats 👏🏻

Sierra is raising $950 million from new and existing investors, led by Tiger Global and GV, at a valuation of over $15 billion. We now have more than $1 billion to invest in becoming the global standard for companies wanting to transform their customer experiences with AI. Two years ago, most of our customers’ agents were limited to support — tracking orders, troubleshooting devices, and resetting passwords. Fast forward to today, and AI agents built on Sierra are powering all parts of the customer life cycle, from purchase consideration to product discovery to retention and more. We are so excited for what’s ahead, and are deeply grateful to our customers and partners for being on this journey with us. sierra.ai/blog/better-cu…

@dynatodd 👏🏻👏🏻🔥

@ChatDotCX Domain appraisal tool, domain suggestion, spam detection for email hosting, sitebuilder page generation

This plaque from OpenAI came in the mail today. Yes we use a lot of AI

@btaylor congrats

Sierra is raising $950 million from new and existing investors, led by Tiger Global and GV, at a valuation of over $15 billion. We now have more than $1 billion to invest in becoming the global standard for companies wanting to transform their customer experiences with AI.  We’ve never had such conviction in the opportunity for Sierra and our customers. Just a couple of years ago, we had four design partners. Now, Sierra is serving over 40% of the Fortune 50, and agents built on our platform are powering billions of customer interactions — everything from refinancing homes to processing insurance claims, returning orders, and helping people raise millions in fundraisers. We’re deeply grateful to our customers for helping show what’s possible. If you’re not yet using Sierra, we’d love to partner with you. sierra.ai/blog/better-cu…

@googlecloud I think you might be interested in acquiring chat.cx, since chat.new redirects to Gemini, chat.cx could be routed to Gemini Enterprise CX. cc: @LorraineTwohill

Does your AI assistant know the voice of your company's brand? With Gemini Enterprise, you can create an agent with no code to ensure your customer-facing content is always up to date with the latest brand guidelines → goo.gle/4eoxUvi

@Darcymason I like the "Prev." thing,why don’t you include it in @raisingfi, or maybe introduce it as a new domain update for companies that are already live?

Prev. Recursal.ai

@spaceship aha got it, I understand it would just be nice for the same info to be visible on both sides :)

In SellerHub, seeing the buyer's country and name helps sellers verify the transaction and manage regional specifics or compliance requirements. On the buyer’s side, the focus is on the security of the asset transfer, which is why the seller’s personal details are often restricted. These verification steps are part of our standard process to ensure the safety and security of both the buyer and the seller during the transaction.

Share a sale and make a sale. Let's see if @TonyNames' formula works. Sold in mid-April 2026. The price was $8,800, and the buyer negotiated.

@LorraineTwohill hi Lorraine, i heard about Gemini Enterprise CX and I think you would like to own chat.cx given that you already own chat.new that redirect to Gemini I'd like it to be with Google brand assets ty

game changer!!